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Senior Client Service Associate Jobs in Merchantville, NJ

INTREPID

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Client Service Associate

Philadelphia, PA · On-site

$800 - $1.2K/wk

Client Service Associate Company: Intrepid Inc Location: Bensalem/Northeast, Philadelphia, PA (In-person) Pay: $800-$1,200 per week About the Role We're looking for motivated, people-driven ...

INTREPID

Be Seen First

Client Service Associate

Philadelphia, PA · On-site

$800 - $1.2K/wk

Client Service Associate Company: Intrepid Inc Location: Bensalem/Northeast, Philadelphia, PA (In-person) Pay: $800-$1,200 per week About the Role We're looking for motivated, people-driven ...

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Showing results 21-40

All JobsClient Service Associate JobsSenior Client Service Associate JobsSenior Client Service Associate Jobs in Merchantville, NJ

Senior Client Service Associate information

See Merchantville, NJ salary details

$28.8K

$73.7K

$132.1K

How much do senior client service associate jobs pay per year?

As of Sep 6, 2026, the average yearly pay for senior client service associate in Merchantville, NJ is $73,722.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $94,400.00 per year, depending on experience, location, and employer.

Is a senior client service associate a good job?

A senior client service associate is a valuable role that involves managing client relationships, providing support, and ensuring customer satisfaction. It often requires strong communication skills, industry knowledge, and proficiency with customer management tools. The position can offer career growth opportunities and competitive compensation depending on the organization and location.

What does a senior client service associate do?

A senior client service associate manages client accounts by providing support, addressing inquiries, and resolving issues to ensure client satisfaction. They often handle complex requests, maintain detailed records, and collaborate with other teams using customer relationship management (CRM) tools. This role requires strong communication skills and industry knowledge to deliver high-quality service consistently.

What cities near Merchantville, NJ are hiring for Senior Client Service Associate jobs?

Cities near Merchantville, NJ with the most Senior Client Service Associate job openings:

Client Service Specialist

PERMA Risk Management Services

Camden, NJ • On-site

$55K - $70K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Department: Employee Benefits
Job Summary: As a key member of the Client Service Team, the Client Service Specialist is responsible for supporting our Public Entity clients and brokers with member issues and claims inquiries and resolution. This individual would also be responsible for enrollment/eligibility and billing production, review and distribution.
This position is an important point of contact for the day-to-day servicing of clients and is expected to respond to and resolve client requests on a wide variety of benefit topics with limited assistance from the Senior Client Service Associate and Director of Client Services.
Principal Responsibilities
  • Work directly with clients and consulting team to provide excellent day-to-day service.
  • Maintain our central document filing system, Image Right; audit annually to ensure that accurate, up to date information is filed appropriately.
  • Update Benefit Point, our Agency Management system when changes are made including, but not limited to, plan summaries, member issue documentation and claims resolution
  • Answer or get assistance to answer client questions on a variety of benefit topics including, but not limited to: coverage clarification, plan structure, rates, claims and billing.
  • Have a working knowledge of Summaries of Benefits Coverage (SBC), Summary Plan Documents (SPD), and other benefit plan materials for accuracy for all lines of coverage for each assigned account.
  • Manage interactions with carriers to ensure that required information is received on a timely basis for claim resolution and plan administration
  • Attend staff meetings, trainings and carrier programs as suggested by management.
  • Perform other tasks, duties and functions as assigned from time to time in the routine broker/member management process.
  • Work independently on special projects related to departmental tasks.
    Requirements
  • College degree preferred
  • Minimum 2 years' experience in Health and Benefits required
  • Knowledge of a Benefits Administration system
  • Knowledge of Public Entity business is preferred
  • Carrier Customer Service Experience preferred
  • Exceptional organization and client service skills
  • Excellent time management skills
  • Excellent interpersonal, analytical, written and verbal communication skills
  • Ability to develop strong working relationships with all levels of an organization and adapt communication approach to the specific broker, clients, vendor, carrier or other business partners
  • Proficiency in Microsoft products; Word, Excel and PowerPoint required

Compensation:
Salary for this position ranges from $55,000.00 - $70,000.00. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
Qualifying positions will also be eligible for comprehensive benefits, such as participation in family medical and dental insurance programs, 401K plan, and PTO.
Specialized Knowledge or Licenses
Life and Health License preferred
Must be authorized to work in the United States on a full-time basis without Company sponsorship.
PERMA Risk Management Services is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, affectional or sexual orientation, gender identity or expression, national origin, ancestry, nationality, age, disability (physical or mental), marital or domestic partnership or Civil Union status, pregnancy, family medical history or genetic information, atypical cellular or blood trait, military service or any other status protected by law.

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