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Senior Client Service Associate Jobs in Boston, MA

Winston Flowers

Client Service Associate

Boston, MA · On-site

$15.75 - $21.75/hr

This dynamic, creative client service position is responsible for providing excellent service to our customers on a variety of levels. As a critical member of our Design Studio sales team, you will ...

Winston Flowers

Client Service Associate

Boston, MA · On-site

$20 - $25/hr

This dynamic, creative client service position is responsible for providing excellent service to our customers on a variety of levels. As a critical member of our Design Studio sales team, you will ...

Gallagher

Senior Client Service Manager

Westborough, MA · On-site

$78K - $130K/yr

How you'll make an impact The Branch Client Service Manager III is accountable for delivering high quality and efficient service to both internal and external clients through the day-to-day account ...

JPMorgan Chase & Co

Client Service - Associate I

Boston, MA · On-site

$15.75 - $21.75/hr

Join our dynamic team as a Client Service Delivery Associate I and become a vital part of our ... including senior business executives * Ability to be flexible, follow and meet tight deadlines ...

JP Morgan Chase

Client Service - Associate I

Boston, MA · On-site

$15.75 - $21.75/hr

Join our dynamic team as a Client Service Delivery Associate I and become a vital part of our ... including senior business executives * Ability to be flexible, follow and meet tight deadlines ...

Morgan Stanley

PWM Client Service Associate

Boston, MA · On-site

$40.87/hr

Registered Client Service Associates provide exceptional service to our clients and supportFinancial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teamson a daily basis.Through regular ...

Phaxis

FX Client Service Associate

Boston, MA · On-site

The role involves managing daily operations and providing client support for Currency Administration. A comprehensive understanding of team protocols is essential to fulfill client obligations ...

Morgan Stanley

PWM Client Service Associate

Boston, MA · On-site

$15.75 - $21.75/hr

Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular ...

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All JobsClient Service Associate JobsSenior Client Service Associate JobsSenior Client Service Associate Jobs in Boston, MA

Senior Client Service Associate information

See Boston, MA salary details

$31.5K

$80.6K

$144.5K

How much do senior client service associate jobs pay per year?

As of Sep 6, 2026, the average yearly pay for senior client service associate in Boston, MA is $80,609.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,300.00 and $103,200.00 per year, depending on experience, location, and employer.

Is a senior client service associate a good job?

A senior client service associate is a valuable role that involves managing client relationships, providing support, and ensuring customer satisfaction. It often requires strong communication skills, industry knowledge, and proficiency with customer management tools. The position can offer career growth opportunities and competitive compensation depending on the organization and location.

What does a senior client service associate do?

A senior client service associate manages client accounts by providing support, addressing inquiries, and resolving issues to ensure client satisfaction. They often handle complex requests, maintain detailed records, and collaborate with other teams using customer relationship management (CRM) tools. This role requires strong communication skills and industry knowledge to deliver high-quality service consistently.

What cities near Boston, MA are hiring for Senior Client Service Associate jobs?

Cities near Boston, MA with the most Senior Client Service Associate job openings:

Infographic showing various Senior Client Service Associate job openings in Boston, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Hybrid job distribution, with an average salary of $80,609 per year, or $38.8 per hour.

Client Service Associate

Winston Flowers

Boston, MA • On-site

$15.75 - $21.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 hours ago

Job description

Description:

For over 75 years, the dedicated team at Winston Flowers has been committed to fostering excellence in everything we do. Today, our family-owned company has a worldwide online presence, two state-of-the-art design studios—60,000 square feet in Boston and 12,000 square feet in New York City—and retail shops throughout the Greater Boston area and in Greenwich, Connecticut. Each and every person on our team works in pursuit of a singular goal: to take care of our clients’ precious moments as if they were our own.


This dynamic, creative client service position is responsible for providing excellent service to our customers on a variety of levels. As a critical member of our Design Studio sales team, you will assist clients with gift product selection, questions and specific product requests via telephone. We look for candidates with a high level of energy, who are self-motivated and who will thrive in a fast-paced environment.


Job Responsibilities

  • Utilize Customer Relationship Management process to create custom gift product presentations for clients during telephone sales calls; using a consultative approach to build rapport and present key selling points while focusing on the customer’s needs 
  • Effectively upholds the service standards of Winston Flowers by providing excellent service, assisting customers with product selection and troubleshooting client issues, while managing internal processes to ensure timely deliveries 
  • Responsible for follow-up inquiries to select clients to ensure 100% satisfaction
  • Identify future sales prospects from day to day calls and communicate to appropriate internal team(s) to maximize potential opportunities


Requirements:

Candidate Attributes

  • Previous experience in hospitality and/or customer service is preferred; experience in a high call volume environment is helpful
  • Exemplary verbal communication and interpersonal skills 
  • Ability to efficiently and professionally meet client needs, while balancing the needs of the company 
  • Excellent grammar and spelling skills, combined with strong attention to detail 
  • Ability to work independently, listen attentively and respond effectively to concerns, combined with exceptional follow-through skills 
  • Enthusiasm the floral industry and a passion for great design 
  • Computer proficiency and ability to multi task between programs


Other

  • Schedule flexibility as business needs require, including Saturdays
  • Peak business periods will require extended work days and work weeks


Winston Flowers’ benefits are comprehensive and include competitive compensation, free on-site parking, paid time off, medical, dental and vision insurance, company-paid life and long term disability insurance, short term disability, pre-tax commuter and dependent care accounts; 401(k) and health savings account, both with company match, and a generous employee discount.