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Senior Client Service Associate Jobs in Pennsylvania

R1

Senior Client Service Analyst

Jenkintown, PA

$46K - $72K/yr

As a Senior Client Service Analyst on the Customer Success team, your role is to ensure that ... Our associates are given the chance to contribute, think boldly and create meaningful work that ...

Gallagher

Client Service Associate 1

Johnstown, PA · On-site

$14.25 - $19.75/hr

Overview At Gallagher, we're looking for a Senior Client Service Associate to join our Commercial team. In this role, you'll help clients solve challenges and deliver tailored insurance solutions.

Gallagher

Senior Client Service Manager

Media, PA

Overview At Gallagher, we're looking for a Senior Client Service Manager to join our Commercial team. In this role, you'll lead efforts to deliver exceptional service and innovative insurance ...

RKL

Client Service Associate

Reading, PA · On-site

$60K - $70K/yr

The Client Service Associate performs tasks and duties related to delivering an exceptional client experience. They are responsible for ensuring execution of all tasks related to client service ...

RKL a dynamic

Client Service Associate

Reading, PA

$60K - $70K/yr

The Client Service Associate performs tasks and duties related to delivering an exceptional client experience. They are responsible for ensuring execution of all tasks related to client service ...

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Senior Client Service Associate information

See Pennsylvania salary details

$29.1K

$74.4K

$133.3K

How much do senior client service associate jobs pay per year?

As of Jul 26, 2026, the average yearly pay for senior client service associate in Pennsylvania is $74,376.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,600.00 and $95,200.00 per year, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

A Senior Client Service Associate typically earns less than $4,000 weekly, but some high-paying roles in sales, real estate, or certain freelance consulting positions can reach or exceed that amount without requiring a degree. Success in these roles often depends on experience, skills, and performance rather than formal education. High commissions, bonuses, or entrepreneurial efforts are common ways to achieve such income levels without a degree.

What is the highest paying job in customer service?

Senior Client Service Associates or similar senior customer service roles often have higher salaries within the customer service field, especially in financial services or corporate environments. These positions typically require extensive experience, strong communication skills, and sometimes specialized certifications, and they can offer salaries exceeding $60,000 annually depending on the industry and location.

What does a senior client service associate do?

A senior client service associate manages client accounts, provides support and solutions to client inquiries, and ensures high levels of customer satisfaction. They often handle complex issues, coordinate with internal teams, and may use customer relationship management (CRM) tools to track interactions and service requests.

What is the role of a senior customer service associate?

A senior client service associate is responsible for managing client accounts, providing advanced support, and resolving complex issues to ensure customer satisfaction. They often mentor junior staff, utilize customer relationship management (CRM) tools, and require strong communication and problem-solving skills. The role may also involve coordinating with other departments to meet client needs and improve service processes.
What cities in Pennsylvania are hiring for Senior Client Service Associate jobs? Cities in Pennsylvania with the most Senior Client Service Associate job openings:
Infographic showing various Senior Client Service Associate job openings in Pennsylvania as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $74,376 per year, or $35.8 per hour.
Senior Client Service Analyst

Senior Client Service Analyst

R1

Jenkintown, PA

$46K - $72K/yr

Full-time

Posted 10 days ago

R1 RCM rating

6.9

Company rating: 6.9 out of 10

Based on 184 frontline employees who took The Breakroom Quiz

132nd of 150 rated financial services

Job description

R1 is a leading provider of technology-driven solutions that transform the patient experience and financial performance of healthcare providers.Headquartered in Chicago, R1is a publicly traded organization with employees throughout the US and international locations.

Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patients and each other. With our proven and scalable operating model, we complement a healthcare organization's infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.

As a Senior Client Service Analyst on the Customer Success team, your role is to ensure that customers have a positive experience with a company's products and services. Every day you will analyze customer data and provide feedback to identify issues and opportunities for improvement that will help achieve the best customer experience with valuable deliverable outcomes.

The Senior Client Service Analyst will serve as one of the primary analytics points of contact for all day-to-day activities within the Client Services Team. The Customer Success Senior Analyst will be responsible for establishing a solid and trusted relationship with assigned Customer Service Managers to support clients to manage any assigned client relationships. To thrive in this role, you must have experience working with data, excel, KPIs and enjoy working with clients.

Responsibilities:

  • Customer Success Client Manager support: 50%

  • Work with customers in collaboration with the CSM to understand their needs and goals or their organization.

  • Monitor customer accounts and ensure their success with R1 services.

  • Identify opportunities to improve customer performance. Experience, engagement, and

  • value-add for services being provided.

  • Communicate regularly with customers in conjunction with the CSM to keep them informed about KPI performance updates and opportunities.

  • Provide training and guidance to customers on using services at a matter expert in the revenue cycle management industry.

  • Analyze customer data and provide insights to the client executive management team, as well as the R1 operations teams to drive accountability and performance.

  • Collaborate with other teams to address customer needs and resolve issues timely and effectively that align to the client's mission.

  • Manage customer relationships and ensure customer retention.

  • Conduct customer surveys and gather feedback to identify areas for improvement.

  • Proactively consults with the CSM & customers on the definition of a successful partnership and key goals/KPIs to measure success.

  • Builds client relationship through demonstrated understanding of client needs and changes in the marketplace.

  • Stays abreast of internal and external changes to understand current and future state and provide value to the client.

  • Suggests and manages implementation of client improvement opportunities to enable the most efficient workflows for the client's account receivables.

  • Collaborates with other R1 functions: 30%

  • Works collaboratively across functions to ensure operational excellence and client satisfaction related to practice management services, accounts receivable, coding, and all related services.

  • Ensures mutual understanding of goals, objectives and action plans related to client's revenue and book of business.

  • Client Business Reviews and Meetings: 20%

Required Qualifications:

  • 2+ years of experience in client services, sales or consulting with clients.

  • 2+ years of Revenue Cycle Management (RCM) experience

  • Experience working with and manipulating data

For this US-based position, the base pay range is $46,664.00 - $72,250.29 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 5.00%

The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.


Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.

R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent

To learn more, visit: R1RCM.com

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About R1 RCM

Sourced by ZipRecruiter

R1 RCM, Inc., based in Salt Lake City, UT, US, is a leading provider of technology-enabled revenue cycle management services which transform and solve revenue cycle performance challenges across hospitals, health systems, and physician groups. R1’s proven, scalable operational model seamlessly complements a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows. Founded in 2003, the company was initially named Accretive Health. It became R1 RCM in 2017 following a significant commitment by Ascension, the largest non-profit health system in the U.S., to long-term partnerships.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Murray, UT, US

Year founded

2003

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