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Senior Client Associate Jobs in Baltimore, MD (NOW HIRING)

Moore

Senior Director, Client Services

Lanham, MD · On-site +1

The Senior Director, Client Services leads the overall strategic direction for a group of clients ... Act as a mentor and leader to multiple levels of managers and other associates. * Monitor industry ...

PNC Bank

Client Service Associate

Baltimore, MD

$57K - $96K/yr

As a Client Service Associate within PNC's Private Bank organization, you will be based in ... senior leadership. * Communicates with internal partners to identify potential issues, working ...

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All JobsSenior Client Associate JobsSenior Client Associate Jobs in Baltimore, MD

Senior Client Associate information

See Baltimore, MD salary details

$28.8K

$73.7K

$132.2K

How much do senior client associate jobs pay per year?

As of Jun 11, 2026, the average yearly pay for senior client associate in Baltimore, MD is $73,726.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $94,400.00 per year, depending on experience, location, and employer.

What does a senior client associate do?

A senior client associate manages client relationships, provides financial advice, and supports account management tasks. They often coordinate with teams, prepare reports, and ensure client needs are met efficiently, typically requiring strong communication and organizational skills.

What does a senior associate do?

A senior client associate is responsible for managing client relationships, providing financial advice, and supporting account management. They often handle complex client inquiries, prepare reports, and use financial tools to ensure client satisfaction and retention.

What are the key skills and qualifications needed to thrive in the Senior Client Associate position, and why are they important?

To thrive as a Senior Client Associate, you need expertise in client relationship management, account servicing, and financial or professional services experience, often supported by a relevant degree. Familiarity with CRM software, portfolio management tools, and industry-specific regulatory platforms is typically required. Excellent communication, attention to detail, and problem-solving abilities are highly valued soft skills for this role. These competencies are crucial for building client trust, efficiently managing complex client needs, and contributing to overall team success.

What is a Senior Client Associate job?

A Senior Client Associate is a professional who supports client relations, manages account activities, and ensures exceptional service delivery. They often work in finance, consulting, or professional services, assisting with client inquiries, preparing reports, and coordinating projects. With a strong focus on relationship management, they help maintain and grow client accounts while collaborating with internal teams. Strong communication, problem-solving, and organizational skills are essential for success in this role.

What job makes $10,000 a month without a degree?

A Senior Client Associate can potentially earn $10,000 or more per month through commissions, bonuses, and base salary, especially in finance or investment firms. Success in such roles often depends on strong client relationships, sales skills, and industry experience, rather than formal degrees.

What are the common responsibilities of a Senior Client Associate on a day-to-day basis?

As a Senior Client Associate, your daily responsibilities typically include managing client accounts, responding to client inquiries, coordinating with internal teams to ensure seamless service delivery, and handling transactions or documentation. You may be responsible for preparing reports, supporting client onboarding processes, and identifying opportunities to enhance client satisfaction. Collaboration with financial advisors, operations staff, or other associates is common, allowing you to play a key role in delivering a high-quality client experience. This role often involves juggling multiple priorities and maintaining strong organizational skills to meet client and business goals.

What is the highest paid customer service job?

Senior client associate roles in financial services or investment firms tend to be among the highest paid customer service-related jobs, often offering six-figure salaries with bonuses. These positions typically require strong industry knowledge, certifications, and advanced client management skills.
What are popular job titles related to Senior Client Associate jobs in Baltimore, MD? For Senior Client Associate jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Senior Client Associate jobs in Baltimore, MD look for? The top searched job categories for Senior Client Associate jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Senior Client Associate jobs? Cities near Baltimore, MD with the most Senior Client Associate job openings:
Senior Client Associate jobs near you

Supply Client Service Team Lead

Boland Trane Associates Inc & Boland Trane Services Inc

Upper Marlboro, MD • On-site

$26 - $33/hr

Full-time

Posted 6 days ago

Job description

Boland is a leading HVAC and building systems provider serving the DC, Maryland, and Northern Virginia region. We deliver sustainable, energy-efficient solutions to commercial, industrial, and institutional clients.

Why Boland:

  • Named "Best Place to Work" by Washington Business Journal 19 times
  • Industry leader in advanced HVAC technology
  • Strong culture of training, growth, and support

Supply Client Service Team Lead: Responsible for attaining sales revenue targets as assigned, processing client orders and responding to client inquiries, questions and/or concerns regarding Boland Supply. Also responsible for SalesPad documentation, review, and follow up of open opportunities for themselves as well as Senior Client Service Representative and Client Service Representatives.

Job Type: Full-time

Workplace Type: Onsite

Office Location: Largo, MD

FLSA Status: Non-Exempt

What you will do:

  • Answer client calls, identifies parts and provides reasonable technical support to clients in a prompt and professional manner
  • Identifies and processes client orders for HVAC parts, equipment, and supplies via the internet, fax, phone and over the counter
  • Responds to client's inquiries or questions regarding products or services
  • Responsible for Salespad documentation, follow-up, and closure of open opportunities for themselves as well as Senior Client Service Representative and Client Service Representatives
  • Quote follow up for their quotes, as well as the Senior Client Service and Representatives
  • Develop or assist with the development of product promotions with the Store Manager
  • Drives sales by actively making clients aware of product promotions as well as work with the Senior Client Service and Representatives
  • Determines best method to resolve minor problems to ensure client satisfaction and company adherence to policies
  • Responsible for maintaining transactions via the cashbox/ drawer, checks and credit cards, as well as balancing at the end of the day
  • Effectively review and communicate department reporting and results
  • Responsible for warranty administration
  • Maintains accurate inventory status by adhering to proper processes and procedures
  • Prepares for and participates in physical inventory as scheduled
  • May load and unload shipment of parts, supplies, and equipment
  • Handles emergency phone and client service duties after hours as necessary
  • Maintains training in order to keep up with new products and technology
  • Flexibility to work overtime/ weekends, as required
  • Other duties as assigned

What we're looking for:

  • High School diploma or equivalent experience and education required
  • Technical School or Associate's degree in Electronics or HVAC preferred
  • 4 Years of inside technical sales or related experience
  • Experience with HVAC or related business
  • Able to operate a forklift
  • Proficient in Word and Excel
  • Detail-oriented, organized, great communication and writing skills
  • Problem solver, able to multitask, excellent interpersonal skills

Physical Requirements:

  • Regularly required to use hands to operate computer keyboard, phone, reach with hands and arms
  • Frequently required to stand, walk, and sit
  • Occasionally required to climb or balance, stoop, kneel, crouch, and crawl
  • Specific vision abilities required by this job include close, distance, peripheral vision, depth perception, and ability to adjust focus
  • Must regularly lift and/ or move up to 25lbs, frequently lift and/ or move up to 50lbs, and occasionally lift and/ or move more than 100lbs

Supervisory Responsibilities:

  • This role has some supervisory responsibilities
  • Responsible for the training and mentorship of the Senior Client Service and Representatives

We offer:

  • Excellent pay and benefits
  • Great and supportive work environment
  • Professional training and growth
  • Generous educational assistance program
  • Recognition and outstanding co-workers!

If you are interested in joining the Boland team, please apply through the company website: www.boland.com/careers

We want to hear from you!

Boland is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, or veteran status. We comply with applicable federal laws, including Section 503 of the Rehabilitation Act and VEVRAA.