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Senior Client Associate Jobs in Ohio (NOW HIRING)

Further

Data & Analytics Strategy

Cleveland, OH · Hybrid

Associate Strategy Director You'll sit at the intersection of strategy, data, and client impact ... This is a leadership role in the organization, and you would not only be a senior SME on client ...

Further

Data & Analytics Strategy

Cleveland, OH · On-site

Associate Strategy Director You'll sit at the intersection of strategy, data, and client impact ... This is a leadership role in the organization, and you would not only be a senior SME on client ...

PNC Bank

Client Service Associate

Cleveland, OH · On-site

$52K - $87K/yr

As a Client Service Associate within PNC's Private Bank organization, you will be based in ... senior leadership. * Communicates with internal partners to identify potential issues, working ...

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All JobsClient Associate JobsSenior Client Associate JobsSenior Client Associate Jobs in Ohio

Senior Client Associate information

See Ohio salary details

$27.6K

$70.5K

$126.4K

How much do senior client associate jobs pay per year?

As of Jul 13, 2026, the average yearly pay for senior client associate in Ohio is $70,540.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $90,300.00 per year, depending on experience, location, and employer.

What does a senior client associate do?

A senior client associate manages client relationships, provides financial or service support, and ensures client needs are met efficiently. They often handle complex inquiries, coordinate with internal teams, and use CRM tools to maintain accurate client records.

What are the key skills and qualifications needed to thrive in the Senior Client Associate position, and why are they important?

To thrive as a Senior Client Associate, you need expertise in client relationship management, account servicing, and financial or professional services experience, often supported by a relevant degree. Familiarity with CRM software, portfolio management tools, and industry-specific regulatory platforms is typically required. Excellent communication, attention to detail, and problem-solving abilities are highly valued soft skills for this role. These competencies are crucial for building client trust, efficiently managing complex client needs, and contributing to overall team success.

What is a Senior Client Associate job?

A Senior Client Associate is a professional who supports client relations, manages account activities, and ensures exceptional service delivery. They often work in finance, consulting, or professional services, assisting with client inquiries, preparing reports, and coordinating projects. With a strong focus on relationship management, they help maintain and grow client accounts while collaborating with internal teams. Strong communication, problem-solving, and organizational skills are essential for success in this role.

Is senior associate a high position?

A senior associate is generally considered a mid- to senior-level position within a company, often indicating increased responsibility, experience, and expertise compared to entry-level roles. In many organizations, it is a stepping stone toward higher managerial or leadership roles, and it may require specialized skills or certifications. The exact level can vary depending on the industry and company structure.

What are the common responsibilities of a Senior Client Associate on a day-to-day basis?

As a Senior Client Associate, your daily responsibilities typically include managing client accounts, responding to client inquiries, coordinating with internal teams to ensure seamless service delivery, and handling transactions or documentation. You may be responsible for preparing reports, supporting client onboarding processes, and identifying opportunities to enhance client satisfaction. Collaboration with financial advisors, operations staff, or other associates is common, allowing you to play a key role in delivering a high-quality client experience. This role often involves juggling multiple priorities and maintaining strong organizational skills to meet client and business goals.

Is a CSA job stressful?

A Senior Client Associate (CSA) role can be stressful due to high client expectations, tight deadlines, and the need for strong communication and organizational skills. The level of stress varies depending on workload, firm culture, and individual experience, but managing multiple client accounts often requires multitasking and problem-solving under pressure.

What is the highest paid customer service job?

Senior client associate roles in financial services or investment firms tend to be among the highest paid customer service-related positions, often offering six-figure salaries with bonuses. These roles typically require strong industry knowledge, client management skills, and relevant certifications such as FINRA licenses.
What are popular job titles related to Senior Client Associate jobs in Ohio? For Senior Client Associate jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Senior Client Associate jobs in Ohio look for? The top searched job categories for Senior Client Associate jobs in Ohio are:
What cities in Ohio are hiring for Senior Client Associate jobs? Cities in Ohio with the most Senior Client Associate job openings:
Senior Client Associate jobs near you
Infographic showing various Senior Client Associate job openings in Ohio as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $70,540 per year, or $33.9 per hour.
Senior Solution Architect (AWS GovCloud & IoT Modernization) - REMOTE

Senior Solution Architect (AWS GovCloud & IoT Modernization) - REMOTE

NTT DATA Services

OH • Remote

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

NTT Data rating

7.4

Company rating: 7.4 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

107th of 210 rated it services

Job description

Req ID: 374376 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Senior Solution Architect (AWS GovCloud & IoT Modernization) - REMOTE to join our team in Columbus (REMOTE), Ohio (US-OH), United States (US).

Job Summary:

NTT DATA is seeking a seniorlevel Solution Architect / Technical Lead to support our client's program. This role will guide the technical direction of a multiyear modernization initiative delivered under our client's guidance. The selected professional will work closely with all stakeholders, client counterparts, and NTT DATA leadership to architect, integrate, and modernize missioncritical systems. The work includes inheriting and integrating the existing IoTbased radiation exposure tracking environment, establishing and governing the AWS GovCloud landing zone, ensuring compliance, and supporting the modernization of documentary tracking and inventory management systems as identified during technical scoping in during Kick-off. The program will scale to a 20+ person Agile DevSecOps team, with resources transitioned across TO2 and potential future task orders to maintain knowledge continuity. This position is ideal for a senior architect capable of leading solution design while also engaging directly with the client and stakeholders on technical decisions, compliance issues, and roadmap planning.

Job Duties:

  • IoT Environment Inheritance & Integration
    • Lead the technical strategy to inherit and integrate the existing IoT radiation exposure tracking environment.
    • Define ingestion, data modeling, interface, and system interoperability requirements.
    • Ensure seamless integration with new or modernized components.
  • AWS GovCloud Architecture, Compliance, & Landing Zone Setup
    • Architect and oversee AWS GovCloud landing zone setup, certification, and compliance. 
    • Ensure Clientfunded hosting responsibilities are aligned with the technical solution.
    • Define cloud security configurations, policies, and audit requirements.
  • ClientFacing Technical Leadership
    • Serve as NTT DATA's senior technical representative in engagements with the client's procurement and technical leadership, including stakeholders.
    • Communicate architecture decisions, risks, and solution tradeoffs to both Client and teams.
    • Provide technical leadership during proposal reviews, clarifications, and ongoing task order execution.
  • System Modernization (Documentary Tracking and Inventory Management)
    • Lead solution design for modernizing the documentary tracking and inventory management systems.
    • Define modular architecture, integration points, workflows, and data migration strategies.
  • DevSecOps Leadership & Team Oversight 
    • Guide Agile DevSecOps engineering teams composed of frontend, backend, API, UX, and CI/CD roles, consistent with updates to labor requirements and staffing model adjustments.
    • Ensure engineering output adheres to architectural standards, compliance, DevSecOps automation requirements, and the program's technical roadmap.
  • Task Order Continuity Across Future Work
    • Support planning that maintains team continuity and knowledge transfer across future task orders.
    • Ensure technical artifacts, architecture documentation, and processes enable seamless scaling.

Basic Qualifications:

  • Master's degree in Engineering or a related field with 10+ years of experience in software architecture or technical leadership; OR
  • Bachelor's degree in a related field with 15+ years of relevant experience.
  • Minimum 5 years experience architecting solutions in AWS, including at least 2 years designing or operating in AWS GovCloud.
  • Minimum 3 years experience leading a team of 5+ engineers on Agile delivery programs. 
  • Minimum 3 years experience implementing CI/CD and DevSecOps practices in production systems.
  • Minimum 2 years experience integrating or developing systems involving IoT data ingestion, telemetry, or sensorbased architectures.
  • Must be a US Citizen with the ability to obtain a Secret clearance.

Preferred Qualifications:

  • Demonstrated ability to build strong relationships with senior client stakeholders and technical SMEs.
  • Experience leading at least two cloud modernization efforts for enterprise or government clients.
  • Ability to communicate complex technical solutions to nontechnical audiences.
  • Leadership style that fosters collaboration, trust, and technical excellence.
  • Strategic mindset with the ability to guide longterm modernization roadmaps.
  • Experience supporting Navy or defenserelated IT modernization initiatives.
  • Possession of at least one cloud architecture or security certification (e.g., AWS Solutions Architect Associate or above, CISSP or CCSP).
  • Ability to thrive in a fastpaced environment with evolving requirements.

#LI-NorthAmerica

NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $104,558 - $242,031. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. If the position offered in temporary, the position will not be eligible for incentive compensation. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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About NTT DATA

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NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

1967

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