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Senior Client Associate Jobs in Connecticut (NOW HIRING)

We're looking for a Associate Director to serve as the operational and strategic backbone of the ... Participate in select senior client conversations where buying strategy or platform expertise adds ...

Gain access to and develop trust based, value added relationships with senior most technology ... That's why we hire associates with the intellectual curiosity, energy and drive to want to make a ...

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Senior Associate Attorney

Hartford, CT · On-site

$105K - $115K/yr

Managing client communications, deadlines, and the day-to-day progression of assigned matters; * Working collaboratively with the firm's partners, associates, paralegals, and professional staff; and

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Senior Associate Attorney

Hartford, CT · On-site

$105K - $115K/yr

Managing client communications, deadlines, and the day-to-day progression of assigned matters; * Working collaboratively with the firm's partners, associates, paralegals, and professional staff; and

Oracle HCM Senior Associate

Stamford, CT · On-site

$77K - $202K/yr

These individuals analyse client needs, implement software solutions, and provide training and ... As a Senior Associate you are expected to analyze complex problems, mentor others, and maintain ...

These individuals analyse client needs, implement software solutions, and provide training and ... As a Senior Associate you are expected to analyze complex problems, mentor others, and maintain ...

As a Senior Associate, you will focus on building meaningful client connections and learning how to manage and inspire others. You will navigate increasingly complex situations, growing your personal ...

As a Senior Associate, you will focus on building meaningful client connections and learning how to manage and inspire others. You will navigate increasingly complex situations, growing your personal ...

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Senior Client Associate information

See Connecticut salary details

$27.6K

$70.6K

$126.5K

How much do senior client associate jobs pay per year?

As of Jul 14, 2026, the average yearly pay for senior client associate in Connecticut is $70,584.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $90,400.00 per year, depending on experience, location, and employer.

What does a senior client associate do?

A senior client associate manages client relationships, provides financial or service support, and ensures client needs are met efficiently. They often handle complex inquiries, coordinate with internal teams, and use CRM tools to maintain accurate client records.

What are the key skills and qualifications needed to thrive in the Senior Client Associate position, and why are they important?

To thrive as a Senior Client Associate, you need expertise in client relationship management, account servicing, and financial or professional services experience, often supported by a relevant degree. Familiarity with CRM software, portfolio management tools, and industry-specific regulatory platforms is typically required. Excellent communication, attention to detail, and problem-solving abilities are highly valued soft skills for this role. These competencies are crucial for building client trust, efficiently managing complex client needs, and contributing to overall team success.

What is a Senior Client Associate job?

A Senior Client Associate is a professional who supports client relations, manages account activities, and ensures exceptional service delivery. They often work in finance, consulting, or professional services, assisting with client inquiries, preparing reports, and coordinating projects. With a strong focus on relationship management, they help maintain and grow client accounts while collaborating with internal teams. Strong communication, problem-solving, and organizational skills are essential for success in this role.

Is senior associate a high position?

A senior associate is generally considered a mid- to senior-level position within a company, often indicating increased responsibility, experience, and expertise compared to entry-level roles. In many organizations, it is a stepping stone toward higher managerial or leadership roles, and it may require specialized skills or certifications. The exact level can vary depending on the industry and company structure.

What are the common responsibilities of a Senior Client Associate on a day-to-day basis?

As a Senior Client Associate, your daily responsibilities typically include managing client accounts, responding to client inquiries, coordinating with internal teams to ensure seamless service delivery, and handling transactions or documentation. You may be responsible for preparing reports, supporting client onboarding processes, and identifying opportunities to enhance client satisfaction. Collaboration with financial advisors, operations staff, or other associates is common, allowing you to play a key role in delivering a high-quality client experience. This role often involves juggling multiple priorities and maintaining strong organizational skills to meet client and business goals.

Is a CSA job stressful?

A Senior Client Associate (CSA) role can be stressful due to high client expectations, tight deadlines, and the need for strong communication and organizational skills. The level of stress varies depending on workload, firm culture, and individual experience, but managing multiple client accounts often requires multitasking and problem-solving under pressure.

What is the highest paid customer service job?

Senior client associate roles in financial services or investment firms tend to be among the highest paid customer service-related positions, often offering six-figure salaries with bonuses. These roles typically require strong industry knowledge, client management skills, and relevant certifications such as FINRA licenses.
What are popular job titles related to Senior Client Associate jobs in Connecticut? For Senior Client Associate jobs in Connecticut, the most frequently searched job titles are:
What cities in Connecticut are hiring for Senior Client Associate jobs? Cities in Connecticut with the most Senior Client Associate job openings:
Infographic showing various Senior Client Associate job openings in Connecticut as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $70,584 per year, or $33.9 per hour.
Commercial Lines Senior Associate Client Representative

Commercial Lines Senior Associate Client Representative

World Insurance Associates LLC

Hartford, CT • On-site

$49K - $61K/yr

Full-time

Retirement

Posted 21 days ago


World Insurance Associates rating

7.8

Company rating: 7.8 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

168th of 281 rated insurance


Job description

Company Overview
World Insurance Associates ("World") is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals.
Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll & HR solutions.
Position Summary
The Senior Client Manager independently serves as the primary service contact for a book of select commercial clients and is responsible for client satisfaction and strategic planning. This position is expected to consistently provide excellent customer service leadership to accounts, as well as represent client needs and goals within the organization to ensure quality.
Primary Responsibilities
  • Evaluates exposures, obtains quotes, review, negotiate and finalize quotes
  • Obtains information from client, analyzes risk, and applies technical expertise/knowledge to make recommendations.
  • Determines Markets within Core Carrier Strategy
  • Creates solutions and make recommendations in preparation for the strategy meeting with Client Advisor.
  • Creates complete carrier submission and submits
  • Obtains signed binding and notifies carriers
  • Reviews binding documents for accuracy
  • Contract Reviews
  • Set up and maintain accurate account details, contacts, and policy information in EPIC
  • Process renewals, endorsement, acknowledgments, cancellations and proofs of insurance
  • Attach, organize, and name documents in EPIC
  • Leverage templates and system generated letters and forms to produce standard communications to clients and carriers, including BOR, client pre-renewal letters, proposal letters, change request, etc.
  • Create activities in EPIC and assign to applicable team member
  • Maybe responsible for ordering loss runs, generating proofs and endorsement and audit review.

Work Experience
  • 3+ years' experience in Commercial Property & Casualty with a comprehensive understanding of insurance coverages

Professional Licenses/Certifications
  • Must hold state Property & Casualty insurance license

Essential Skills/Competencies
  • Functional knowledge of Excel specific to creating, formatting, and evaluating formulas and working within templates. Must be skilled in Excel, Word, and other MS Office products.
  • Able to understand new technology platforms quickly.
  • Proficient in agency management systems (EPIC) and carrier sites.
  • Hands on personal approach to customer service. Maintains effective relationships with clients, co-workers, and colleagues.
  • Maintains effective relationships with clients, co-workers, and colleagues. Viewed as a team player and is cooperative and collaborative
  • Has an understanding of guaranteed cost program design and coverage forms. Able to provide consultation of coverage needs.
  • Has a deep and thorough understanding of client requirements, competitive market, industry trends and recognized internally and externally as a subject matter expert.
  • Strong written, oral, and interpersonal communication skills. Sets to achieve day-to-day objectives within the context of specified solutions. Develops and implements work plans for completing projects.
  • Able to solve difficult problems that are not routine, but not overly complex.
  • Able to develop short- and long-term strategies that have high impact on client/prospects and the business. Anticipates obstacles and identifies ways to overcome them.
  • Provides resolution to a diverse range of problems. Uses critical thinking to identify key barriers to resolve complex situations. Able to solve complex problems by taking a new perspective using standard product/service.

Education
  • High School Diploma or equivalent experience.

Physical Demands & Working Conditions
Office work involves working at a desk most of the time, using a stand-up/sit-down adjustable desk. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Typing, grasping, and repetitive motion typically is required every day, and walking and standing are required occasionally.
Equal Employment Opportunity
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
To Executive Search Firms and Staffing Agencies
World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World's property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World's Human Resources Talent Department.
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