Call Center
East Hartford, CT · On-site
$16 - $19.75/hr
Call Center East Hartford, CT, United States $ 17.00 - 18.00 (US Dollar) Sr Call Center needs 6 ... quality.
East Hartford, CT · On-site
$16 - $19.75/hr
Call Center East Hartford, CT, United States $ 17.00 - 18.00 (US Dollar) Sr Call Center needs 6 ... quality.
East Hartford, CT · On-site
$16 - $19.75/hr
Call Center East Hartford, CT, United States $ 17.00 - 18.00 (US Dollar) Sr Call Center needs 6 ... quality.
The Senior Call Center Manager is responsible for Call Center operations, including, but not limited to, Atlantis Casino Resort Spa and Monarch Casino Resort Spa. The ideal candidate will have a ...
The Senior Call Center Manager is responsible for Call Center operations, including, but not limited to, Atlantis Casino Resort Spa and Monarch Casino Resort Spa. The ideal candidate will have a ...
Loveland, CO · On-site
$60K - $75K/yr
Works closely with call center managers to make changes to improve the customer experience ... quality opportunities * Manage intermediate databases for queries and analysis using data from the ...
Loveland, CO · On-site
$60K - $75K/yr
Works closely with call center managers to make changes to improve the customer experience ... quality opportunities * Manage intermediate databases for queries and analysis using data from the ...
$72K - $73K/yr
JOB SUMMARY: The Senior Call Center Specialist provides hands-on operational support while ... This role supports service level performance through active call handling, quality monitoring ...
$72K - $73K/yr
JOB SUMMARY: The Senior Call Center Specialist provides hands-on operational support while ... This role supports service level performance through active call handling, quality monitoring ...
Tulsa, OK · On-site
$71K - $72K/yr
JOB SUMMARY: The Senior Call Center Specialist provides hands-on operational support while ... This role supports service level performance through active call handling, quality monitoring ...
Tulsa, OK · On-site
$71K - $72K/yr
JOB SUMMARY: The Senior Call Center Specialist provides hands-on operational support while ... This role supports service level performance through active call handling, quality monitoring ...
$17.50 - $24.25/hr
Provide highest level of caring, personalized service and quality products, while staying abreast ... Senior Call Center Representative: * Contribute to the development and refinement of the credit ...
$17.50 - $24.25/hr
Provide highest level of caring, personalized service and quality products, while staying abreast ... Senior Call Center Representative: * Contribute to the development and refinement of the credit ...
$101K - $138K/yr
Application Development Project Management Quality Assurance Business/Systems Analysis ... Senior Call Center Engineer Job Details Provide expert consultation in one or more areas for the ...
$101K - $138K/yr
Application Development Project Management Quality Assurance Business/Systems Analysis ... Senior Call Center Engineer Job Details Provide expert consultation in one or more areas for the ...
Des Peres, MO · On-site
$19 - $26.25/hr
Senior Call Center Representative - Financial Services (Contract) Location: St. Louis, MO (Onsite ... Deliver professional, friendly, and reliable solutions while meeting established call quality and ...
Des Peres, MO · On-site
$19 - $26.25/hr
Senior Call Center Representative - Financial Services (Contract) Location: St. Louis, MO (Onsite ... Deliver professional, friendly, and reliable solutions while meeting established call quality and ...
Norfolk, VA · On-site +1
$18.50 - $25.75/hr
TechOp Solutions is seeking Senior Call Center Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. The ideal candidate will be ...
Norfolk, VA · On-site +1
$18.50 - $25.75/hr
TechOp Solutions is seeking Senior Call Center Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. The ideal candidate will be ...
Norfolk, VA · Remote
$18.50 - $25.75/hr
TechOp Solutions is seeking Senior Call Center Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. The ideal candidate will be ...
Norfolk, VA · Remote
$18.50 - $25.75/hr
TechOp Solutions is seeking Senior Call Center Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. The ideal candidate will be ...
$19.75 - $27/hr
TechOp Solutions is seeking Senior Call Center Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. The ideal candidate will be ...
$19.75 - $27/hr
TechOp Solutions is seeking Senior Call Center Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. The ideal candidate will be ...
Grand Prairie, TX · On-site
$19 - $20/hr
... quality, call handling time, call wrap time, and attendanceProvide assistance with training and orientation for other Team Members when assignedPerforms other duties as assigned or requested by ...
Quick apply
Grand Prairie, TX · On-site
$19 - $20/hr
... quality, call handling time, call wrap time, and attendanceProvide assistance with training and orientation for other Team Members when assignedPerforms other duties as assigned or requested by ...
Call Center Quality Manager (4764) Location Martinsburg, WV Job Code 4764 # of Openings 1
Call Center Quality Manager (4764) Location Martinsburg, WV Job Code 4764 # of Openings 1
Call Center Quality Manager (4764) Location Martinsburg, WV Job Code 4764 # of Openings 1
Call Center Quality Manager (4764) Location Martinsburg, WV Job Code 4764 # of Openings 1
Baton Rouge, LA · On-site
$16 - $18/hr
... for a Senior Call Center Representative to join our headquarters in Baton Rouge, LA . In this ... Actively support and meet the organization's performance metrics including call quality, call ...
Baton Rouge, LA · On-site
$16 - $18/hr
... for a Senior Call Center Representative to join our headquarters in Baton Rouge, LA . In this ... Actively support and meet the organization's performance metrics including call quality, call ...
Baton Rouge, LA · On-site
$16 - $18/hr
... quality, call handling time, call wrap time, and attendanceProvide assistance with training and orientation for other Team Members when assignedPerforms other duties as assigned or requested by ...
Quick apply
Baton Rouge, LA · On-site
$16 - $18/hr
... quality, call handling time, call wrap time, and attendanceProvide assistance with training and orientation for other Team Members when assignedPerforms other duties as assigned or requested by ...
Norfolk, VA · Remote
$19.75 - $27/hr
TechOp Solutions is seeking Senior Call Center Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. The ideal candidate will be ...
Quick apply
Norfolk, VA · Remote
$19.75 - $27/hr
TechOp Solutions is seeking Senior Call Center Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. The ideal candidate will be ...
East Hartford, CT · On-site
$21/hr
Senior Call Center Customer Service Representative | Sr. Call Center CSR Openings: 5 Location ... Meet or exceed quality, productivity, attendance, and customer satisfaction expectations. What We ...
East Hartford, CT · On-site
$21/hr
Senior Call Center Customer Service Representative | Sr. Call Center CSR Openings: 5 Location ... Meet or exceed quality, productivity, attendance, and customer satisfaction expectations. What We ...
Houston, TX · On-site
$19/hr
... quality, call handling time, call wrap time, and attendanceProvide assistance with training and orientation for other Team Members when assignedPerforms other duties as assigned or requested by ...
Quick apply
Houston, TX · On-site
$19/hr
... quality, call handling time, call wrap time, and attendanceProvide assistance with training and orientation for other Team Members when assignedPerforms other duties as assigned or requested by ...
Grand Prairie, TX · On-site
$19 - $20/hr
... Senior Call Center Specialist to join our Grand Prairie, TX team. In this position, you'll be ... Actively support and meet the organization's performance metrics including call quality, call ...
Grand Prairie, TX · On-site
$19 - $20/hr
... Senior Call Center Specialist to join our Grand Prairie, TX team. In this position, you'll be ... Actively support and meet the organization's performance metrics including call quality, call ...
$22.84 - $29.17
12% of jobs
$34.95 is the 25th percentile. Wages below this are outliers.
$29.17 - $35.51
15% of jobs
$35.51 - $41.85
7% of jobs
The median wage is $46.12 / hr.
$41.85 - $48.19
24% of jobs
$53.09 is the 75th percentile. Wages above this are outliers.
$48.19 - $54.52
22% of jobs
$54.52 - $60.86
12% of jobs
$60.86 - $67.20
1% of jobs
$67.20 - $73.54
0% of jobs
$73.54 - $79.87
0% of jobs
$79.87 - $86.21
0% of jobs
$86.21 - $92.55
7% of jobs
$22
$48
$92

$16 - $19.75/hr
Other
Re-posted 9 days ago
East Hartford, CT, United States
$ 17.00 - 18.00 (US Dollar)
Sr Call Center needs 6 months minimum experience in call center/dispatcher experience
Sr Call Center requires:
Must have a High School Diploma, or equivalent; six months minimum experience in call center/dispatcher experience
In lieu of an Associate degree without call center experience
Must be able to pass 27-30 wpm typing test.
Must be able to pass a customer service assessment
Must be able to successfully pass a criminal background check and drug test.
Sr Call Center duties:
Provide one-to-one telephone contact with consumers and providers.
Assist with password resets.
Accurately respond to incoming calls received by the call center.
Accurately document all interactions with consumers.
Properly forward calls to Call Center Leadership or other CT agencies per procedures.
Provide clear, complete, accurate and objective information based on full understanding of program requirements.
Log calls into call tracking system; note trends in consumer questions and concerns, report and recommend measures to improve customer service.
Work with consumers in difficult situations.
Handle and data enter complaints in accordance with approved policies and procedures.
Meet and exceed daily standards for calls answered, customer service, and quality.
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Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.
Recruiting and staffing services
11 - 50 Employees
Austell, GA, US
2009