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Senior Avaya Support Jobs (NOW HIRING)

Genesis10

Avaya Administrator

Charlotte, NC · On-site

$59.72 - $67.72/hr

Genesis10 is currently seeking a Sr. Avaya Administrator with our client in the financial industry ... is a plus) Support and maintain PBX/ACD configurations, including call routing, vectors, and ...

Collabera

Avaya Engineer

Charlotte, NC · On-site

Responsible for development of program schedule, program tasks, communication materials for senior ... Provide local software and hardware support requiring complex integrated configurations in the ...

Avaya

Senior Front End Engineer - Avaya Infinity Platform

OR · On-site +1

$114K - $158K/yr

At Avaya, you'll find a community that values your contributions and supports your growth every ... As a Senior Front End Engineer, you'll own features end-to-end: from architecture and ...

LTIMindtree

Avaya Contact Center Engineer

Chicago, IL · On-site

Market Rate Seeking a Senior Specialist with 7 to 11 years of experience in Avaya Contact enter ... support enterprise communication needs Develop and optimize network voice architecture to ensure ...

LTIMindtree

Avaya Contact Center Engineer

Chicago, IL · On-site

Market Rate Seeking a Senior Specialist with 7 to 11 years of experience in Avaya Contact enter ... support enterprise communication needs Develop and optimize network voice architecture to ensure ...

Avaya

SD

$157K - $207K/yr

At Avaya, you'll find a community that values your contributions and supports your growth every ... Software Engineering About the Job Senior Data Engineer Location: Irving, Texas Job Duties: Avaya ...

Avaya

Sales Enablement Senior Manager

OR · On-site +1

At Avaya, you'll find a community that values your contributions and supports your growth every step of the way. Learn more at Description The Sales Enablement Senior Manager plays a key role in the ...

Avaya

Sales Enablement Senior Manager

OR

At Avaya, you'll find a community that values your contributions and supports your growth every step of the way. Learn more at Description The Sales Enablement Senior Manager plays a key role in the ...

Collabera Technologies

Avaya Engineer

Charlotte, NC · On-site

$65 - $70/hr

Responsible for development of program schedules, program tasks, communication materials for senior ... Provide software and hardware support requiring complex integrated configurations in the areas of ...

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All JobsSenior Avaya Support Jobs

Senior Avaya Support information

See salary details

$22.5K

$103.3K

$159K

How much do senior avaya support jobs pay per year?

As of Jul 6, 2026, the average yearly pay for senior avaya support in the United States is $103,264.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,500.00 and $124,500.00 per year, depending on experience, location, and employer.
What are the most commonly searched types of Avaya Support jobs? The most popular types of Avaya Support jobs are:
Senior Avaya Support jobs near you
Avaya Telecom Engineer

Avaya Telecom Engineer

Noblesoft Technologies

Charlotte, NC • On-site

Contractor

Posted 20 days ago

Be an early applicant

Job description

Job Title:  Senior Avaya Telecom Engineer 

Location:  Charlotte, NC
 

Key Responsibilities

  • System Design & Implementation:
    • Architect, deploy, and optimize Avaya Aura Communication Manager (CM), System Manager (SMGR), Session Manager (SM), Element Management System (EMS), Session Border Controller (SBC), Application Enablement Services (AES), and SIP trunking solutions.
    • Integrate Avaya platforms with third-party applications and telco services for PSTN connectivity.
  • Operations & Support:
    • Provide advanced troubleshooting and technical support for Avaya systems, including incident and problem management for CM, SMGR, SM, EMS, SBC, AES, and SIP environments.
    • Perform moves, adds, changes (MACs), upgrades, and patch management for Avaya infrastructure.
    • Monitor system performance, conduct capacity analysis, and ensure compliance with enterprise standards.
  • Security & Compliance:
    • Manage secure API access, data encryption, and system backups.
    • Ensure systems meet regulatory and business continuity requirements, including E911 integration.
  • Collaboration & Documentation:
    • Work closely with cross-functional teams (network, security, application owners) to deliver integrated voice solutions.
    • Develop and maintain technical documentation, procedures, and training materials for support staff and end-users.
  • Continuous Improvement:
    • Stay current with industry trends and Avaya technology advancements.
    • Recommend and implement new features, upgrades, and process improvements.
 

Required Skills & Experience

  • Technical Expertise:
    • 5+ years’ hands-on experience with Avaya Aura platforms (CM, SMGR, SM, EMS, SBC, AES).
    • Deep understanding of SIP trunking, VoIP protocols, and telephony infrastructure.
    • Experience with installation, configuration, and troubleshooting of Avaya systems and media gateways (G650, G450, G430).
    • Familiarity with integration of Avaya with other enterprise applications and cloud services.
  • Certifications:
    • Avaya ACIS/ACSS certifications preferred.
    • Additional certifications in networking (CCNP Collaboration, etc.) are a plus.
  • Soft Skills:
    • Excellent problem-solving, communication, and interpersonal skills.
    • Ability to mentor junior engineers and collaborate across teams.
 

Preferred Qualifications

  • Experience with large-scale enterprise deployments and migrations.
  • Knowledge of related technologies (Cisco Unity, NICE, Verint, RedSky E911).
Proven track record in project management and vendor coordination