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Senior Amazon Manual Testing Jobs in Utah (NOW HIRING)

NRG

Sr Amazon Connect Lead

Lindon, UT · On-site

Role Summary The Amazon Connect Manager owns Vivint's cloud contact-center platform within AWS and ... testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet ...

NRG

Sr Amazon Connect Lead

Lindon, UT

Role Summary The Amazon Connect Manager owns Vivint's cloud contact-center platform within AWS and ... testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet ...

NRG

Sr Amazon Connect Lead

Lindon, UT · On-site

Role Summary The Amazon Connect Manager owns Vivint's cloud contact-center platform within AWS and ... testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet ...

NRG

Sr Quality Engineer, Embedded

Lehi, UT · On-site

$83K - $112K/yr

We're hiring a Senior-level Manual Test Engineer to own and drive high-quality testing outcomes across critical product areas. You will be a domain expert in test execution and quality risk ...

NRG

Sr Quality Engineer, Embedded

Lehi, UT · On-site

$83K - $112K/yr

We're hiring a Senior-level Manual Test Engineer to own and drive high-quality testing outcomes across critical product areas. You will be a domain expert in test execution and quality risk ...

NRG

Sr Quality Engineer, Embedded

Lehi, UT

$83K - $112K/yr

We're hiring a Senior-level Manual Test Engineer to own and drive high-quality testing outcomes across critical product areas. You will be a domain expert in test execution and quality risk ...

NRG Energy

Sr Quality Engineer, Embedded

Lehi, UT · On-site

$83K - $112K/yr

We're hiring aSenior-level Manual Test Engineerto own and drive high-quality testing outcomes ... What Success Looks Like at the Senior Level * You are viewed as a go-to expert in at least one ...

Synchrony Financial

VP, Amazon Analytics

Draper, UT · On-site

... continuous testing. * Collaborate cross-functionally (Product, Marketing, Finance, Credit ... Strong executive communication skills and ability to influence senior stakeholders. * Demonstrated ...

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Senior Amazon Manual Testing information

What is the difference between Senior Amazon Manual Testing vs Amazon Automation Tester?

AspectSenior Amazon Manual TestingAmazon Automation Tester
CertificationsBasic testing certifications, QA certificationsAutomation tools certifications (e.g., Selenium, Appium)
Work EnvironmentManual testing in Amazon e-commerce platformsAutomated testing in Amazon software development
Employer UsageUsed in QA teams for manual test casesUsed in development teams for automation scripts
Search IntentCompare manual testing roles in AmazonCompare automation testing roles in Amazon

Senior Amazon Manual Testing focuses on executing manual test cases within Amazon's e-commerce environment, requiring strong QA skills. Amazon Automation Tester specializes in developing and maintaining automated test scripts, often requiring automation tool certifications. Both roles are essential in Amazon's quality assurance process but differ in approach and technical requirements.

What are the most commonly searched types of Amazon Manual Testing jobs in Utah? The most popular types of Amazon Manual Testing jobs in Utah are:
What cities in Utah are hiring for Senior Amazon Manual Testing jobs? Cities in Utah with the most Senior Amazon Manual Testing job openings:
Senior Amazon Manual Testing jobs near you
Infographic showing various Senior Amazon Manual Testing job openings in Utah as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Sr Amazon Connect Lead

NRG

Lindon, UT • On-site

Full-time

Posted 11 days ago

Job description

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

Role Summary

The Amazon Connect Manager owns Vivint's cloud contact-center platform within AWS and is accountable for ensuring stability, scalability, cost efficiency, and continuous improvement. This leader drives adoption of Amazon Connect features to achieve business outcomes, oversees release and change management, and ensures the platform aligns with Vivint's customerexperience and operational goals.

Key Responsibilities

Platform Ownership & Strategy

- Serve as the primary owner of the Amazon Connect ecosystem, overseeing governance, roadmap alignment, and longterm capability evolution.

- Partner across Care, Product, Engineering, Security, Finance, and vendor teams to ensure the platform meets Vivint's operational and strategic needs.

Release & Change Management in AWS

- Lead structured release cycles, configuration changes, and environment management across AWS.

- Implement disciplined changemanagement processes to ensure reliable deployments and minimal disruption.

Utilize Amazon Connect Features to Achieve Business Objectives

- Leverage builtin Amazon Connect capabilities (Contact Lens, analytics, AI features, supervisor tools, realtime data) to improve CX and operational outcomes.

- Evaluate and introduce new Amazon Connect features aligned to strategic priorities.

Cost Management & Usage Optimization

- Monitor usage and consumption across all Amazon Connect services to prevent overspend.

- Implement guardrails, alerts, and forecasting practices to manage budget adherence.

Vendor & Partner Management

- Act as the primary liaison with AWS and NeuraFlash.

- Review SOWs, validate partner recommendations, and ensure technical alignment to Vivint standards.

Operational Reliability & Support Leadership

- Ensure platform stability, performance, and resilience through monitoring and incident response.

- Lead rootcause analysis and platform corrective action efforts.

Success Metrics

- Stable and reliable Amazon Connect operations with minimal unplanned downtime.

- Predictable, wellgoverned release cycles.

- Demonstrated cost savings or costavoidance through usage governance.

- Increased adoption of Amazon Connect features that improve CX and operational performance.

- Strong vendor execution and crossfunctional alignment.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.  

Official description on file with Talent.

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About NRG

Sourced by ZipRecruiter

At NRG, we're bringing the power of energy to people and organizations by putting customers at the center of everything we do. We generate electricity and provide energy solutions and natural gas to millions of customers through our diverse portfolio of retail brands. A Fortune 500 company, operating in the United States and Canada, NRG delivers innovative solutions while advocating for competitive energy markets and customer choice, working towards a sustainable energy future. More information is available at www.nrg.com. Connect with NRG on Facebook, LinkedIn and follow us on Twitter @nrgenergy.

Industry

Oil and coal products manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Houston, TX, US

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