ZipRecruiter

Log In

1

Senior Adtech Support Engineer Jobs (NOW HIRING)

Huntsman

AdTech Sales Manager

Houston, TX

... AdTech) supporting the Performance Products Division located in The Woodlands WW. This position ... Bachelor's degree in a business, engineering, or technical discipline. * Minimum of 10 years of ...

ORS Partners

Senior Support Engineer

Malvern, PA

The Sr. Support Engineer (Tier IV) is a member of the Client Support Organization and reports to a Director, Client Support. The Sr. Support Engineer handles Tier 4 technical escalations and ...

Sonar

Senior Support Engineer

Austin, TX · On-site

The Experience You Will Need: * 10+ years of progressively responsible experience in a technical support or engineering role. This is a senior position influencing global strategy; it requires a deep ...

Sonar

Senior Support Engineer

Austin, TX · On-site

The Experience You Will Need: * 10+ years of progressively responsible experience in a technical support or engineering role. This is a senior position influencing global strategy; it requires a deep ...

next page

Showing results 1-20

People also search for

All JobsAdtech Support Engineer JobsSenior Adtech Support Engineer Jobs

Senior Adtech Support Engineer information

See salary details

$22.5K

$103.3K

$159K

How much do senior adtech support engineer jobs pay per year?

As of Jun 7, 2026, the average yearly pay for senior adtech support engineer in the United States is $103,264.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,500.00 and $124,500.00 per year, depending on experience, location, and employer.

What does a Senior Adtech Support Engineer do?

A Senior Adtech Support Engineer is responsible for providing advanced technical support and solutions for advertising technology platforms. They troubleshoot complex issues related to ad serving, tracking, integrations, and campaign performance, often working directly with clients, product teams, and developers. In addition to resolving escalated technical problems, they may also help implement new features, optimize systems, and ensure smooth operation of ad delivery systems. Their expertise helps maximize campaign effectiveness and ensure client satisfaction in the fast-paced digital advertising industry.

What is the difference between Senior Adtech Support Engineer vs Adtech Support Engineer?

AspectSenior Adtech Support EngineerAdtech Support Engineer
Required CredentialsBachelor's degree in IT, Computer Science, or related field; relevant certifications (e.g., Google Ad Manager, PMP)Bachelor's degree in IT, Computer Science, or related field; relevant certifications preferred
Work EnvironmentFast-paced ad tech companies, digital marketing agencies, media platformsSupport teams within ad tech firms, digital marketing agencies, or media companies
Employer & Industry UsageUsed across digital advertising, programmatic media, and ad platform companiesCommon in ad tech support roles across similar industries

The main difference between a Senior Adtech Support Engineer and an Adtech Support Engineer lies in experience and responsibility level. The senior role typically involves more complex problem-solving, mentorship, and system oversight, while the support engineer focuses on day-to-day troubleshooting and customer support. Both roles require similar credentials and work in comparable environments, but the senior position demands greater expertise and leadership.

What are the key skills and qualifications needed to thrive as a Senior Adtech Support Engineer, and why are they important?

To thrive as a Senior Adtech Support Engineer, you need deep knowledge of digital advertising technologies, troubleshooting, and strong analytical skills, often supported by a degree in computer science or a related field. Familiarity with ad servers (like Google Ad Manager), tag management systems, scripting languages (such as JavaScript), and industry certifications (e.g., Google Ad Technology Certification) is highly valuable. Excellent problem-solving, client communication, and the ability to manage technical escalations are crucial soft skills. These abilities ensure the timely resolution of complex adtech issues, maintain client satisfaction, and support the smooth delivery of digital advertising campaigns.

What are some common challenges faced by Senior Adtech Support Engineers when troubleshooting complex advertising platform issues?

Senior Adtech Support Engineers often encounter challenges such as diagnosing multifaceted integration issues, managing discrepancies in ad delivery or reporting, and resolving time-sensitive problems for high-profile clients. They must balance deep technical investigation—often involving APIs, SDKs, and third-party data—with clear communication across internal teams like product, engineering, and account management. Staying up-to-date with evolving adtech ecosystems and maintaining strong documentation practices are also key to efficiently resolving issues and preventing recurrences.
Infographic showing various Senior Adtech Support Engineer job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $103,264 per year, or $49.6 per hour.
Senior Customer Support Engineer

Senior Customer Support Engineer

Nokia

Sunnyvale, CA • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 8 days ago

Nokia rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

4th of 76 rated telecommunications companies

Job description

IP 4th level support and test engineer

Within R&D our focus is on customer issues that are escalated through the 2nd and 3rd level support organization. As such we have the role of 4th level customer support engineers.

  
We have a lot of interaction between Antwerp, California, Ottawa, Bangalore & the UK as our test and development environment is shared. In light of a rapidly growing customer base spread all over the world, the R&D support team is looking for an additional 4th level support engineer in Sunnyvale, CA. You will have the possibility to grow towards a L2/L3 IP network expert and as such become a key player within the IP division.
 

Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we're advancing connectivity to secure a brighter world. 

Learn more about life at Nokia.


Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you're interested in this role but don't meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia. 

Some of our benefits in US:
  • Corporate Retirement Savings Plan
  • Health and dental benefits
  • Short-term disability, and long-term disability
  • Life insurance, and AD&D - Company paid 2x base pay
  • Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
  • Paid time off for holidays and Vacation
  • Employee Stock Purchase Plan
  • Tuition Assistance Plan
  • Adoption assistance
  • Employee Assistance Program/Work Life Resource Program

The above benefits exclude students.


Disclaimer for US/Canada

Nokia Maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity. Check the salary ranges in the job info section for this role.

All North America job posts will post for a minimum of 7 calendar days and up to 180 days or until candidate/s identified.

Education level and experience:

  • Telecommunications/Electronic/SW/Computer Engineering degree or equivalent through experience 

Expertise and skills:

  • Personal commitment towards quality.
  • Solution and customer oriented.
  • Autonomous and result driven, able to closely cooperate with team members that are located in Sunnyvale CA, Antwerp, Bangalore and Ottawa.
  • A fluent knowledge of spoken and written English is a must.
  • A proven aptitude for methodical problem solving, very good communication skills, a strong attention to detail and the ability to work well in a close-knit team 

Desired Qualifications: 

  • Knowledge of IP routing protocols (OSPF, ISIS, BGP, PIM, IGMP, MPLS, LDP, RSVP-TE, SR). 
  • Knowledge of Virtual Private Network (VPRN, VPLS, EVPN, VLL).
  • Good understanding of Quality of Service in IP networks.
  • Background in TCP/IP network testing and troubleshooting
  • Scripting or programming skills (C, Perl, Golang, Python) in a Unix or Windows environment.
  • Familiarity with virtualization (KVM, VMWare), containers (Docker, Containerd) and Kubernetes.
  • Network Security and Management (AAA, TACACS, RADIUS, IPsec, SNMP, SSH, YANG, NETCONF, GNMI).
  • Familiarity with one or more networking test tools (IXIA, Agilent, Spirent/Adtech, etc.).
  • Preferred working experience with 7750 SR OS, 7220/7250 SR Linux and EDA.
  • Experience and interest in working in a customer support role and environment is preferred.
  • Familiarity with Tier-1/2/3 network architecture, operation and support.
     
  • Debug and resolve customer issues after they've been filtered by the 2nd and 3rd level support organizations.
  • Interfaces to R&D, 3rd level support team, account teams, business units and customers for technical consultation and customer support concerns.
  • Debug complex product installations, resolves complicated product problems by applying both established procedures and creative alternatives.
  • Perform on-site product adaptations or enhancements to installed products. 
  • Maintain problem status and problem resolution records.
  • Prepare reports on problems encountered and methods of resolution applied, ensuring overall system integrity and reliability.
  • Maintain awareness of new products and releases through regular updates with R&D, Product Management and QA.
  • Generate release notes and update the Customer Service and Support Problem tracking database.

Apply