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Self-Storage Manager Jobs in Rochester, NY (NOW HIRING)

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Storage Management Platforms * Yelp * Apple Business Connect * Comfortable working with digital tools and content * Strong written and verbal communication skills * Remain self motivated in an office ...

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Storage Management Platforms * Yelp * Apple Business Connect * Comfortable working with digital tools and content * Strong written and verbal communication skills * Remain self motivated in an office ...

... storage (BESS), and high-voltage infrastructure. Since its founding in 2005, the company has built ... Self-motivated * Strong verbal, presentation, and written skills * Excellent ability to understand ...

... storage (BESS), and high-voltage infrastructure. Since its founding in 2005, the company has built ... Self-motivated * Strong verbal, presentation, and written skills * Excellent ability to understand ...

... storage (BESS), and high-voltage infrastructure. Since its founding in 2005, the company has built ... Self-motivated * Strong verbal, presentation, and written skills * Excellent ability to understand ...

... storage (BESS), and high-voltage infrastructure. Since its founding in 2005, the company has built ... Self-motivated * Strong verbal, presentation, and written skills * Excellent ability to understand ...

Hold self to the highest standard of performance * Be knowledgeable of and hold yourself to all ... Ensure food storage and preparation meets company standards * Stock and restock stations as ...

Self-motivated to continuously seek ways to aid and improve processes. * Ability to multi-task ... Physical, logical, and policy controls related to the use, processing, storage, and transmission of ...

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Manage product storage, maintenance, and rotation activities to avoid any damage or spoilage. At times this may entail lifting a weight of 50lbs or more to accomplish certain stocking requirements.

Manage product storage, maintenance, and rotation activities to avoid any damage or spoilage. At times this may entail lifting a weight of 50lbs or more to accomplish certain stocking requirements.

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Self Storage Manager information

See Rochester, NY salary details

$11

$18

$24

How much do self-storage manager jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for self-storage manager in Rochester, NY is $18.53, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.14 per hour, depending on experience, location, and employer.

What is a self-storage manager?

Self-storage managers are professionals responsible for overseeing the daily operations of self-storage facilities. Their duties include managing unit rentals, handling customer inquiries, maintaining the property, processing payments, and ensuring facility security. They may also supervise staff, manage marketing efforts, and address any issues that arise with tenants. Effective self-storage managers combine customer service skills with organization and problem-solving abilities to ensure the smooth operation of the facility.

What does a self-storage manager do?

The job of a self-storage manager involves overseeing operations in a facility that offers storage space rentals. Your responsibilities include ensuring that the storage units are clean and that security systems are functioning. As a manager, you also interact with customers and sell products such as boxes and tape. Your other duties may include handling onsite payment processing and completing administrative tasks such as filing relevant paperwork and invoices for clients.

What are the key skills and qualifications needed to thrive as a self-storage manager?

To thrive as a Self-Storage Manager, you need strong organizational skills, basic business acumen, and experience in property or facility management, often supported by a high school diploma or equivalent. Familiarity with property management software, security systems, and point-of-sale (POS) tools is commonly required. Excellent customer service, problem-solving abilities, and attention to detail are crucial soft skills that set top performers apart. These skills ensure efficient facility operations, high occupancy rates, and positive customer experiences, which are vital for business profitability and reputation.

What are some common challenges a self-storage manager faces, and how can they be addressed?

Self-Storage Managers often encounter challenges such as maintaining high occupancy rates, handling late payments, and ensuring facility security. Addressing these challenges requires strong customer service skills, effective communication, and attention to detail. Managers typically use management software to track rentals and payments, while regular facility inspections help maintain cleanliness and security. Building strong relationships with tenants and responding promptly to inquiries also contribute to successful operations.

What is the difference between Self-Storage Manager vs Self-Storage Clerk?

AspectSelf-Storage ManagerSelf-Storage Clerk
ResponsibilitiesOversees facility operations, manages staff, handles customer issues, and maintains securityAssists customers, rents storage units, processes payments, and provides basic customer service
Required SkillsLeadership, problem-solving, basic management, customer serviceCustomer service, communication, organization
Work EnvironmentOffice and facility management, supervisory tasksFront desk, customer interaction, administrative tasks
CredentialsHigh school diploma or equivalent; experience in retail or management helpfulHigh school diploma or equivalent; customer service experience preferred

The main difference between a Self-Storage Manager and a Self-Storage Clerk lies in their responsibilities and level of oversight. Managers handle overall facility operations and staff, while clerks focus on customer service and unit rentals. Both roles require strong communication skills, but managers typically need more experience and leadership abilities.

What are popular job titles related to Self-Storage Manager jobs in Rochester, NY?

For Self-Storage Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Self-Storage Manager jobs in Rochester, NY look for?

The top searched job categories for Self-Storage Manager jobs in Rochester, NY are:

Infographic showing various Self-Storage Manager job openings in Rochester, NY as of September 2026, with employment types broken down into 82% Full Time, 12% Part Time, 3% Temporary, and 3% Contract. Highlights an 100% In-person job distribution, with an average salary of $38,533 per year, or $18.5 per hour.

Storage Customer Service Representative

Webster, NY • On-site

U-Haul
Retail • 5 - 10K employees

$16 - $17/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago


U-Haul rating

6.0

Company rating: 6.0 out of 10

Based on 523 frontline employees who took The Breakroom Quiz

155th of 179 rated vehicle equipment hire


Job description

Webster, New York

Moonlighter

R246937

Compensation Range: $16.00 to $17.00 Hourly

Location:

1039 Ridge Rd, Webster, New York 14580 United States of America

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative. As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company’s exceptional service…ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Additionally, you will assist customers using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

  • Career stability

  • Opportunities for advancement

  • Mindset App Reimbursement

  • Gym Reimbursement Program

  • Health insurance & Prescription plans, if eligible

  • Paid holidays, vacation, and sick days, if eligible

  • Life insurance

  • MetLaw Legal program

  • MetLife auto and home insurance

  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more

  • 401(k) Savings Plan

  • Employee Stock Ownership Plan (ESOP)

  • 24-hour physician available for kids

  • Dental & Vision Plans

  • Business travel insurance

  • You Matter EAP

  • LifeLock Identity Theft Protection

  • Critical Illness/Group Accident Insurance

  • Dave Ramsey’s SmartDollar Program

Storage Customer Service Representative Primary Responsibilities:

  • Support the site manager with facility operations.

  • Answer phone inquiries from active and prospective customers.

  • Show storage units, explain the terms of rental agreements and prepare rental contracts.

  • Perform general routine property cleanup and minor repair work.

  • Ensure that all vacant storage units are clean, dry, secure and available for new customers.

  • Perform other duties as assigned.

  • Participate in ongoing continuous U-Haul education through U-Haul University.

Storage Customer Service Representative Minimum Qualifications:

  • Driver’s license and the ability to maintain a clean driving record

  • Excellent communication skills

  • Available to work on weekends and holidays

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or irritating chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis. U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.


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