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Self-Storage Manager Jobs in Rochester, NY (NOW HIRING)

Extra Space Storage, Inc.

Store Manager

Rochester, NY · On-site

$18 - $22/hr

The Store Managers are accountable for building customer relationships through in-person and phone ... Extra Space Storage is the largest self-storage company in the United States by store count, with ...

New

Extra Space

Store Manager

Rochester, NY · On-site

$18 - $22/hr

The Store Managers are accountable for building customer relationships through in-person and phone ... Extra Space Storage is the largest self-storage company in the United States by store count, with ...

New

Extra Space

Assistant Store Manager

Rochester, NY · On-site

$18 - $19.50/hr

The Assistant Managers are accountable for building customer relationships through in-person and ... Extra Space Storage is the largest self storage company in the United States by store count, with ...

G4 Construction Services LLC

BOOKKEEPER

Rochester, NY · On-site

$25 - $32/hr

The ideal candidate will have a strong background in bookkeeping and the ability to manage multiple ... self-storage operations. Responsibilities may include coordinating new tenant enrollments ...

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Self Storage Manager information

See Rochester, NY salary details

$11

$18

$24

How much do self-storage manager jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for self-storage manager in Rochester, NY is $18.53, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.14 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a self-storage manager?

To thrive as a Self-Storage Manager, you need strong organizational skills, basic business acumen, and experience in property or facility management, often supported by a high school diploma or equivalent. Familiarity with property management software, security systems, and point-of-sale (POS) tools is commonly required. Excellent customer service, problem-solving abilities, and attention to detail are crucial soft skills that set top performers apart. These skills ensure efficient facility operations, high occupancy rates, and positive customer experiences, which are vital for business profitability and reputation.

What is the difference between Self-Storage Manager vs Self-Storage Clerk?

AspectSelf-Storage ManagerSelf-Storage Clerk
ResponsibilitiesOversees facility operations, manages staff, handles customer issues, and maintains securityAssists customers, rents storage units, processes payments, and provides basic customer service
Required SkillsLeadership, problem-solving, basic management, customer serviceCustomer service, communication, organization
Work EnvironmentOffice and facility management, supervisory tasksFront desk, customer interaction, administrative tasks
CredentialsHigh school diploma or equivalent; experience in retail or management helpfulHigh school diploma or equivalent; customer service experience preferred

The main difference between a Self-Storage Manager and a Self-Storage Clerk lies in their responsibilities and level of oversight. Managers handle overall facility operations and staff, while clerks focus on customer service and unit rentals. Both roles require strong communication skills, but managers typically need more experience and leadership abilities.

What is a self-storage manager?

Self-storage managers are professionals responsible for overseeing the daily operations of self-storage facilities. Their duties include managing unit rentals, handling customer inquiries, maintaining the property, processing payments, and ensuring facility security. They may also supervise staff, manage marketing efforts, and address any issues that arise with tenants. Effective self-storage managers combine customer service skills with organization and problem-solving abilities to ensure the smooth operation of the facility.

What does a self-storage manager do?

The job of a self-storage manager involves overseeing operations in a facility that offers storage space rentals. Your responsibilities include ensuring that the storage units are clean and that security systems are functioning. As a manager, you also interact with customers and sell products such as boxes and tape. Your other duties may include handling onsite payment processing and completing administrative tasks such as filing relevant paperwork and invoices for clients.

What are some common challenges a self-storage manager faces, and how can they be addressed?

Self-Storage Managers often encounter challenges such as maintaining high occupancy rates, handling late payments, and ensuring facility security. Addressing these challenges requires strong customer service skills, effective communication, and attention to detail. Managers typically use management software to track rentals and payments, while regular facility inspections help maintain cleanliness and security. Building strong relationships with tenants and responding promptly to inquiries also contribute to successful operations.
More about Self Storage Manager jobs
What job categories do people searching Self-Storage Manager jobs in Rochester, NY look for? The top searched job categories for Self-Storage Manager jobs in Rochester, NY are:
Self Storage Manager jobs near you
Infographic showing various Self-Storage Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 82% Full Time, 12% Part Time, 3% Temporary, and 3% Contract. Highlights an 100% In-person job distribution, with an average salary of $38,533 per year, or $18.5 per hour.

Floating Assistant Store Manager

Store Space Self Storage

Rochester, NY • On-site

$16 - $19/hr

Full-time

Retirement

Re-posted 6 days ago

Job description

FLOATING ASSISTANT STORE MANAGER

Are you ready to take charge of your career and lead from the front of a dynamic storage facility? Store Space Self Storage seeks a driven, organized, and customer-focused Assistant Store Manager to spearhead our operations in Rochester, NY at an hourly rate between $16.00 - $19.00. If you thrive in a fast-paced environment, excel at problem-solving, and are passionate about delivering top-notch service, this is your role! Leap and become the driving force behind our success!

ABOUT STORE SPACE SELF-STORAGE

At Store Space Self Storage, the relationship with our customers and the service we provide is the cornerstone of our success. We are a commercial real estate company that provides self-storage facilities, real estate investment opportunities, and property management services, striving to deliver best-in-class customer service in everything we do.

BENEFITS WE OFFER OUR FULL-TIMERS

  • 10 paid holidays, including birthdays, and 3 Flex Holidays of your choice!
  • 401(k) with a generous company match!
  • FSA/HSA plans. Store Space contributes $50/month if enrolled.
  • Lifestyle Spending account: Store Space contributes $40/month!
  • Opportunities for growth throughout the U.S.

RESPONSIBILITIES

  • Increasing sales by converting opportunities to rentals and upselling.
  • Facility management: clean bathrooms, hallways, lobby, etc.
  • Providing excellent customer service and responding to inquiries.
  • Cash handling, reporting, and daily deposits.
  • Maintaining company standards and adhering to policies.
  • This role requires travel between our stores in Columbus + Hilliard. 

WORK SCHEDULE

  • We're open seven days a week from 9 am to 5:30 pm.
  • Weekend shifts may be required.

QUALIFICATIONS FOR AN ASSISTANT STORE MANAGER

  • 2+ years of customer service experience (i.e. retail sales, restaurant, front desk, site management).
  • 1+ years of customer-centered sales and collections (cold calling) experience.
  • Strong computer skills and ability to learn new applications.
  • Valid driver's license with access to reliable transportation.
  • Able to walk/sit/stand for extended periods.
  • Able to operate POS and other typical office machines.
  • Ability to travel between multiple locations.

APPLY

Seize the opportunity to transform your career by applying for this exciting role today. Don't wait for tomorrow; start building your future now!

Job Location: 14 Railroad Street, Rochester, New York 14609 + 48 King Street, Rochester, New York 14608

OPS1022

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