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Self Storage Customer Service Representative Jobs

U-Haul

Storage Customer Service Representative

Pasadena, TX · On-site

$14.50 - $19.75/hr

As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company's exceptional service...ensuring that customers get all the help they need on ...

U-Haul

Storage Customer Service Representative

Las Vegas, NV · On-site

$15.25 - $20.75/hr

As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company's exceptional service...ensuring that customers get all the help they need on ...

U-Haul

Storage Customer Service Representative

Gilford, NH · On-site

$16.50 - $22.50/hr

As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company's exceptional service...ensuring that customers get all the help they need on ...

U-Haul

Storage Customer Service Representative

Lilburn, GA · On-site

$14.75 - $20/hr

As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company's exceptional service...ensuring that customers get all the help they need on ...

U-Haul

Storage Customer Service Representative

Chicago, IL · On-site

$17.05 - $18.50/hr

As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company's exceptional service...ensuring that customers get all the help they need on ...

U-Haul

Storage Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company's exceptional service...ensuring that customers get all the help they need on ...

U-Haul

Storage Customer Service Representative

Lilburn, GA · On-site

$14.75 - $20/hr

As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company's exceptional service...ensuring that customers get all the help they need on ...

U-Haul

Storage Customer Service Representative

Clarkston, GA · On-site

$15.75 - $21.50/hr

As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company's exceptional service...ensuring that customers get all the help they need on ...

U-Haul

Storage Customer Service Representative

Las Vegas, NV · On-site

$15.50 - $21/hr

As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company's exceptional service...ensuring that customers get all the help they need on ...

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Self Storage Customer Service Representative information

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How much do self storage customer service representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for self storage customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are popular job titles related to Self Storage Customer Service Representative jobs?

For Self Storage Customer Service Representative jobs, the most frequently searched job titles are:

Infographic showing various Self Storage Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative (Self Storage)

Buna, TX • On-site

Mini Mall Storage Properties
See more jobs at Mini Mall Storage Propertiesexternal

$14.50 - $19.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Customer Service Representative (Self Storage)

Join a fast-growing company that's redefining self storage. Mini Mall Storage Properties has experienced incredible growth across North America since 2020. We're on a mission to make storage simple, secure, and convenient while delivering exceptional customer experiences at every location.

As a Customer Service Representative (Self Storage), you'll combine customer service, sales, and property operations to help customers find the right storage solutions while ensuring our facility remains safe, clean, and welcoming.

What do we offer?

  • Competitive hourly pay & paid time off.
  • Performance-based bonus program.
  • Full-time daytime schedule with no late nights, early mornings, or Sundays.
  • Comprehensive health, dental, vision, and life insurance benefits.
  • Retirement savings/401(k) matching program.
  • Employee Assistance Program, employee discounts and referral program.
  • Career growth opportunities in a rapidly expanding organization.
  • Safety-first, team-oriented culture.

What will you do?

  • Assist customers in person, by phone, and online.
  • Convert leads into rentals through consultative selling and relationship building.
  • Complete rental agreements, payments, and customer documentation accurately.
  • Support collections, delinquency management, and auction processes.
  • Conduct property inspections and maintain unit inventory.
  • Ensure the facility meets cleanliness, safety, security, and brand standards.
  • Process payments and complete daily business reconciliation.
  • Support maintenance and property improvement initiatives.
  • Safely lift, carry, and transport materials, equipment, and other items weighing up to 50 lbs on an occasional basis.

What will you need?

  • High school diploma or equivalent.
  • Experience in customer service, sales, retail, hospitality, or property management is an asset.
  • Strong communication and organizational skills.
  • Comfortable working independently and managing multiple priorities.
  • As part of our hiring process, a background check is required.
  • Basic computer skills, including Microsoft Office.

At Mini Mall, we are guided by Integrity, Grit, Customer Focus, Community, and Safety & Security. If you're looking for a stable career with opportunities for growth and a chance to make a positive impact every day, we'd love to hear from you.

Join Mini Mall and help shape the future of self-storage.

What makes us different makes us stronger. We strive to ensure Mini Mall Storage Properties is a great place to work for everyone; where people feel safe, included, inspired, trusted, and supported so they can be and bring their best. We're committed to creating a respectful and inclusive workplace where unique perspectives, experiences, backgrounds, cultures, and attributes are valued and utilized to help achieve better results. As an organization with operations across different geographies, we celebrate the fact that our workforce is made up of people with diverse demographics. We are committed to ensuring our workplace is fair, equitable, and free of discrimination and harassment. Should you require accommodation to participate fully in the recruitment process, please email careers@minimallstorage.com.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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