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Self Pay Patient Account Representative Jobs (NOW HIRING)

Robert Half

Patient Account Representative

Fishers, IN · On-site

$20/hr

The Patient Account Representative will serve as the primary point of contact for patients ... self-pay patients with financial assistance program information and application support. * Process ...

BAART Programs

Patient Access Representative

Topeka, KS · On-site

$16.25 - $20.75/hr

The patient account representative is primarily responsible for patient billing, including ... Manage revenue cycle, production logs, balances and collections for self-pay clients. * Maintain ...

Summit Medical Center

PATIENT ACCOUNT REP

Douglas, WY · On-site

$16.50 - $21.75/hr

Description The Patient Account Representative performs various complex functions related to the ... analytical ability, and self-direction. This role is responsible for insurance follow up, ...

BAART Programs

Patient Access Representative

Topeka, KS · On-site

$16.25 - $20.75/hr

The patient account representative is primarily responsible for patient billing, including ... Manage revenue cycle, production logs, balances and collections for self-pay clients. * Maintain ...

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Self Pay Patient Account Representative information

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How much do self pay patient account representative jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for self pay patient account representative in the United States is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.84 per hour, depending on experience, location, and employer.

What is the difference between Self Pay Patient Account Representative vs Patient Billing Specialist?

AspectSelf Pay Patient Account RepresentativePatient Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certification in medical billingHigh school diploma; certification in medical billing or coding often preferred
Work EnvironmentHospitals, clinics, or healthcare facilities handling patient accountsMedical offices, billing companies, or healthcare providers managing billing processes
Employer & Industry UsageUsed in healthcare settings focusing on patient payments for self-pay accountsCommon in healthcare billing departments, focusing on insurance and patient billing

While both roles involve managing patient financial information, the Self Pay Patient Account Representative primarily handles accounts for patients paying out-of-pocket, whereas the Patient Billing Specialist manages broader billing processes, including insurance claims. Both roles require knowledge of medical billing procedures and excellent communication skills, but their focus areas differ within the healthcare revenue cycle.

How to become a self pay patient account representative?

To become a self pay patient account representative, candidates typically need a high school diploma or equivalent, along with experience in medical billing or customer service. Knowledge of billing software, insurance policies, and strong communication skills are important. Certification in medical billing or coding can enhance job prospects.

What cities are hiring for Self Pay Patient Account Representative jobs?

Cities with the most Self Pay Patient Account Representative job openings:

What states have the most Self Pay Patient Account Representative jobs?

States with the most job openings for Self Pay Patient Account Representative jobs include:

What are popular job titles related to Self Pay Patient Account Representative jobs?

For Self Pay Patient Account Representative jobs, the most frequently searched job titles are:

Infographic showing various Self Pay Patient Account Representative job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $44,549 per year, or $21.4 per hour.

Patient Account Representative

Fishers, IN • On-site

Robert Half
Recruiting and Staffing Services • 10K+ employees
Learn more about Robert Halfexternal

$20/hr

Temporary

Posted 10 days ago

Job description

We are seeking a Patient Account Representative for a high-volume healthcare call center role. The Patient Account Representative will serve as the primary point of contact for patients regarding medical accounts, billing questions, and financial responsibility. This position requires a strong customer service mindset, the ability to manage a high volume of calls, and a compassionate approach when helping patients understand their balance and payment options. In this role, the Patient Account Representative will handle primarily inbound calls, while also making outbound follow-up calls to patients and family members regarding outstanding balances, account updates, and financial assistance options.


Hours: Monday - Friday 8am - 4:30pm


Responsibilities for the position include the following:

  • Manage a high volume of patient calls each day, primarily inbound, related to billing questions, balances, and payment concerns.
  • Explain charges, insurance payments, and patient financial responsibility in a clear and professional manner.
  • Follow up with patients and family members regarding unpaid balances, missing information, and next steps on accounts.
  • Set up payment plans and discuss budgeting options to help patients resolve account balances.
  • Assist self-pay patients with financial assistance program information and application support.
  • Process payments over the phone, including credit card transactions, and document account activity accurately in the system.
  • Research returned mail and update demographic or account information as needed.
  • Maintain productivity, quality, and compliance standards while delivering excellent customer service.
  • Previous experience in patient accounts, medical billing, healthcare customer service, collections, or a call center environment preferred.
  • Strong verbal communication and active listening skills.
  • Ability to explain billing and financial information with empathy and professionalism.
  • Comfortable handling a high volume of calls in a fast-paced environment.
  • Basic computer skills and experience documenting information in electronic systems.
  • Strong attention to detail, organization, and problem-solving ability.
  • Ability to work independently and manage multiple priorities.


Robert Half logo

About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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