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Security Video Monitoring Jobs in Virginia (NOW HIRING)

i2G Systems

Account Manager

Falls Church, VA · Remote

Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building ...

i2G Systems

Account Manager

Falls Church, VA · Remote

Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building ...

Kastle Systems

Account Manager

Falls Church, VA · Remote

Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building ...

Kastle Systems

Account Manager

Falls Church, VA · On-site

Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building ...

Kastle Systems

Firmware Engineer

Falls Church, VA · On-site

Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building ...

Kastle Systems

Customer Care Representative

Falls Church, VA · On-site

$17 - $23.25/hr

Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building ...

Kastle Systems

Firmware Engineer

Falls Church, VA

Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building ...

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All JobsSecurity Video Monitoring JobsSecurity Video Monitoring Jobs in Virginia

Security Video Monitoring information

See Virginia salary details

$14

$26

$40

How much do security video monitoring jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for security video monitoring in Virginia is $26.38, according to ZipRecruiter salary data. Most workers in this role earn between $20.96 and $30.29 per hour, depending on experience, location, and employer.

What are some common challenges faced by Security Video Monitoring professionals, and how can they be managed effectively?

Security Video Monitoring professionals often encounter challenges such as maintaining focus during extended shifts, quickly assessing potential threats, and managing multiple camera feeds simultaneously. Staying alert is crucial, so many teams implement regular break schedules and use software tools that flag unusual activity. Strong communication skills are also essential, as security monitors must promptly relay information to on-site personnel or law enforcement. Consistent training and teamwork help address these challenges, ensuring the security team's effectiveness and safety.

What is the difference between Security Video Monitoring vs Security Guard?

AspectSecurity Video MonitoringSecurity Guard
CredentialsTypically requires CCTV operation training, basic security certificationsSecurity license or guard card, sometimes additional training
Work EnvironmentControl room, surveillance centers, monitored locationsOn-site patrols, entrances, and physical security points
Employer & Industry UsageCommercial buildings, retail, industrial sitesHospitals, malls, corporate offices, events
Search & Comparison IntentMonitoring, surveillance, remote securityPatrol, physical security, access control

Security Video Monitoring focuses on remote surveillance through cameras, requiring technical skills and monitoring equipment. Security Guards provide on-site physical security, patrolling and controlling access. Both roles are essential for comprehensive security but differ in environment and responsibilities.

What is security video monitoring?

Security video monitoring involves the use of cameras and surveillance systems to observe and record activities in specific areas for safety and security purposes. Professionals in this field monitor live video feeds, review footage for suspicious activity, and often collaborate with security personnel or law enforcement if a threat is detected. This service is commonly used in businesses, public spaces, and residential areas to deter crime and ensure the safety of people and property.

What are the key skills and qualifications needed to thrive as a Security Video Monitoring Specialist, and why are they important?

To thrive as a Security Video Monitoring Specialist, you need keen attention to detail, situational awareness, and a foundational understanding of security protocols, often supported by a high school diploma or relevant certification. Familiarity with CCTV systems, video management software, and alarm monitoring tools is typically required. Strong observation skills, clear communication, and the ability to stay calm under pressure are essential soft skills. These abilities ensure rapid detection and response to security incidents, minimizing risks and maintaining a safe environment.
What are popular job titles related to Security Video Monitoring jobs in Virginia? For Security Video Monitoring jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Security Video Monitoring jobs in Virginia look for? The top searched job categories for Security Video Monitoring jobs in Virginia are:
What cities in Virginia are hiring for Security Video Monitoring jobs? Cities in Virginia with the most Security Video Monitoring job openings:
Security Video Monitoring jobs near you
OC Call Center Operator I (FT)

OC Call Center Operator I (FT)

Kastle Systems

Falls Church, VA • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 7 days ago

Kastle Systems rating

9.2

Company rating: 9.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

3rd of 100 rated security

Job description

Overview
Join the leader in providing smarter solutions for a safer world.
The property technology space is growing rapidly, and Kastle Systems is leading the way. Kastle Systems is the premier provider of property technology solutions, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. This is a unique and exciting opportunity for an innovative leader to come in and have an immediate impact.
Kastle Operations Call Center (OC) Operators are responsible for responding to alarm activations, placing outbound calls to clients to inform them of security related events; monitoring and analyzing video for security incidents, assisting clients with building and elevator access security, assisting with special projects and performing administrative functions as required. OC Operators will provide professional, accurate and efficient services to Kastle's clients. Bilingual candidates are highly encouraged to apply.
In addition to a great work environment, we provide excellent benefits (Medical/Dental/Vision, 401K, Tuition/Training Assistance, BrightHorizons Lifestyle Assistance, Wellness Program, etc.). We are proud to be a Certified Great Place to Work with awards for being a Top Work Place with Top DE&I Practices!
Tuesday-Saturday, 1pm-9:30pm, 100% in office.
Responsibilities
  • Work closely with IT, Client Services, Project Management, Service, & Remote Video Monitoring.
  • Process all contacts received through our in-house system, or any of the phones in the Operations Center, accurately and efficiently, while maintaining a professional decorum and following all designated procedures.
  • Obtain and record all pertinent request information.
  • Initiate data update requests whenever incorrect customer or system data is discovered.
  • Process temporary "special admit" clearances for clients and their guests as requested and approved.
  • Process, disable and disregard, building arm, and Installation &Services/Field Service Representatives requests.
  • Communicate and work with other departments to resolve client issues.
  • Respond to all building emergency calls as mandated by Kastle policies and procedures. These emergencies include, but are not limited to, police dispatch requests for such items as suspicious person reports and threats on personal safety, elevator emergency calls and fire related calls.
  • Keep all Operations Center areas, and the designated work station in particular, clean and properly maintained.
  • Special projects and duties as assigned by the Shift Manager & Ass't Shift Manager
  • Interacting with technical personnel, such as Installation and Service or Systems Support, as needed.
  • Maintain positive attitude & display professionalism at all time.

Qualifications
  • High school diploma. Advanced education/associate degree preferred.
  • Prior customer service and/or security experience.
  • NTX and Alarmist qualified a plus.
  • Multilingual a plus.
  • Extensive on the job training will be provided.
  • Neat, professional appearance.
  • Available to work various shifts and holidays as needed.
  • Excellent customer service skills and phone demeanor.
  • Excellent written and oral communication skills.
  • Basic and routine troubleshooting capability - some data analysis may be required
  • Ability to interface and communicate with customers and co-workers in a clear and professional manner.
  • Excellent organizational skills and multi-tasking capability.
  • Ability to work well under pressure.
  • Good typing skills and ability to operate a standard computer terminal and keyboard.
  • Perform detailed work, interpret data, and apply knowledge and/or skills within a time-sensitive call center environment

Company Overview
Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. Delivering a world class customer experience drives everything we do, and Kastle's mission is to be our customers' best service provider and to ensure that their security the most effective, efficient and convenient. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.
Equal Opportunity Statement
At Kastle, we believe that diversity makes us stronger - at work and in the world. Kastle Systems International, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, marital status, pregnancy or any other basis protected by applicable federal or state laws.

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