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Security Systems Supervisor Jobs in Ohio (NOW HIRING)

Gillmore Security Systems Inc.

Be Seen First

Security Installation Technician

Oakwood Village, OH · On-site

$24 - $25/hr

Duties and Responsibilities System Installation * Install, terminate, and test low-voltage wiring ... Coordinate with Installation Coordinators, Supervisors, Project Managers, and other technicians to ...

IES Communications

Crew Lead - Security

New Albany, OH · On-site

The Crew Lead - Security Systems will act as the on-site coordinator and crew lead supervisor for program and installation of Security Systems (Card Access, CCTV, CATV and Intrusion systems) per ...

Modern Technology Solutions, Inc.

Expertise with security concerns in avionics, embedded systems, Operational Technology and Supervisory Control and Data Acquisition systems. Familiarity with network security, firewalls, intrusion ...

IES Communications

Crew Lead - Security

Conesville, OH · On-site

$32/hr

Crew Lead - Security Systems | Job Summary The Crew Lead - Security Systems serves as the on-site leader responsible for supervising technicians and coordinating the installation, programming ...

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Security Systems Supervisor information

What is a security systems supervisor?

Security Systems Supervisors are professionals responsible for overseeing the installation, maintenance, and operation of security systems within an organization, such as surveillance cameras, access control, and alarm systems. They supervise security staff, ensure compliance with safety protocols, and manage response procedures for security incidents. Their role often includes evaluating system performance, training personnel, and coordinating with vendors or law enforcement as needed. Security Systems Supervisors play a key role in protecting people, property, and sensitive information from potential threats.

What are the key skills and qualifications needed to thrive as a security systems supervisor?

To thrive as a Security Systems Supervisor, you need strong expertise in security systems management, team leadership, and a background in security or electronics, often supported by a relevant degree or certifications such as CPP or PSP. Familiarity with security technologies like CCTV, access control, alarm systems, and management software is typically required. Excellent problem-solving, communication, and organizational skills help in effectively leading teams and responding to incidents. These skills and qualifications are vital to ensure the safety of personnel and property, as well as efficient operation and maintenance of security infrastructure.

What are some common challenges security systems supervisors face in managing their teams and technology?

Security Systems Supervisors often encounter challenges balancing the technical demands of maintaining and upgrading security infrastructure with the need to effectively lead their teams. Staying updated on rapidly evolving security technologies and ensuring compliance with industry standards can be demanding. Additionally, supervisors must manage scheduling, training, and performance of staff while coordinating with other departments such as IT and facilities management. Effective communication and problem-solving skills are essential to successfully navigate these challenges and maintain a secure environment.

What is the difference between Security Systems Supervisor vs Security Technician?

AspectSecurity Systems SupervisorSecurity Technician
CredentialsTypically requires relevant certifications like NICET or manufacturer-specific training, and experience in security system installation and managementUsually needs certifications such as NICET Level I or II, and technical training in security system installation and maintenance
Work EnvironmentOversees security system operations, manages staff, and coordinates installation projects, often in commercial or industrial settings
Employer & Industry UsageEmployed by security companies, facilities management firms, or large organizations to supervise security system deployment and maintenance
Common Search & Comparison IntentUnderstanding roles, responsibilities, and qualifications of security management positions

The Security Systems Supervisor oversees security system operations, manages technicians, and ensures system effectiveness, while the Security Technician focuses on installing, maintaining, and repairing security systems. Both roles require technical certifications and work in similar environments, but the supervisor has a broader managerial responsibility.

Security Systems Supervisor jobs near you

Fire Alarm & Security Systems Operations Manager

Cleveland, OH • On-site

Silco Fire & Security
See more jobs at Silco Fire & Securityexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Key responsibilities

  • Oversee the planning, scheduling, and execution of fire alarm and security system installations, inspections, and maintenance projects.

  • Lead, mentor, and supervise a team of technicians and support staff involved in operations, ensuring high performance and productivity.

  • Ensure compliance with safety codes, regulations, and standards, and conduct regular audits to maintain service quality and safety.

Job description

Job Title: Operations Manager (Fire Alarm amp; Security Systems Operations)
Location: Cleveland, OH
Silco Fire amp; Security isn’t just a company, it’s a mission. Every day, our team plays a vital role in protecting lives and property for over 45,000 businesses across Ohio, Kentucky and surrounding states. We design, install, maintain and monitor fire protection and security systems that keep people safe and businesses compliant.
As the market leader in the Midwest, Silco is a growing, family-owned company with over 500 employees working from our headquarters in Cincinnati and branches in Dayton, Columbus, Toledo, Akron, Cleveland and Louisville. Recognized as a Top Workplace and named to the Inc. 5000 list of fastest-growing private companies, we have a long-standing track record of success and ambitious goals for the future.
Our impact extends beyond fire alarms and sprinklers; we provide peace of mind to the communities we serve. At Silco, you’re not just doing a job, you’re making a difference.
Position Overview:
Silco Fire amp; Security is seeking a talented and experienced Fire Alarm and Security Systems Operations Manager to elevate our Security and Fire Alarm Division to the next level. This position will require a skilled manager to oversee the efficient operation and delivery of security and fire alarm solutions, inspections, maintenance services and overall professionalism of the operation. As the Operations Manager, you will play a critical role in ensuring compliance with industry standards, enhancing customer satisfaction, driving operational excellence and partnering with sales.
***Please note, candidates without fire alarm and/or security systems (not security guard) supervisor experience will NOT be considered.***
Responsibilities:
Leadership and Team Management:
  • Lead, mentor, and supervise a team of technicians and support staff involved in our operations. This includes Technicians, Service Coordinators, Technical Support, Pre-Sales Support and Project Managers amp; Coordinators.
  • Provide leadership, guidance, training, and support to ensure high levels of performance and productivity. Develop and implement sales strategies to drive revenue growth and expand the company’s market share in related services.
  • Focus on high customer satisfaction and repeat business.
P amp;L/Financial Statements:
  • Own and manage your teams P amp;L Financials in order to achieve goals.
  • Manage costs to support revenue.
  • Implement cost control measures and ensure accountability.
  • Manage inventory utilization and local processes to keep costs in line with business demands
  • Grow billed work and maintenance services revenue.
Project Management:
  • Oversee the planning, scheduling, and execution of system installations, inspections, and maintenance projects.
  • Coordinate with internal teams, subcontractors, and customers to ensure timely completion of projects within budgetary constraints.
  • Ensure processes are followed and adopted by all team members to facilitate a positive customer experience.
Quality Assurance and Compliance:
  • Ensure compliance with local, state, and national safety codes, regulations, and standards. Conduct regular audits and quality checks to maintain the highest standards of service quality and safety.
Customer Relations:
  • Serve as the primary point of contact for customers, addressing inquiries, resolving issues, and fostering positive relationships.
  • Proactively identify opportunities to enhance customer satisfaction and loyalty through exceptional service delivery.
Resource Management:
  • Manage inventory levels, equipment, and resources effectively to support operational requirements and minimize costs.
  • Collaborate with procurement and logistics teams to ensure timely availability of materials and supplies.
  • Drive continuous improvement initiatives to optimize operational processes, enhance efficiency, and streamline workflows.
  • Stay abreast of industry trends, best practices, and technological advancements to incorporate into operations where applicable.
Benefits:
In addition to a competitive compensation package, Silco offers a wide range of benefits such as medical, dental, vision, Aflac and a Flexible Spending Account (FSA). Silco offers company paid short-term disability and life insurance, as well as company paid training. The Company also boasts a 401(k) program with company matching and tuition reimbursement. Silco provides paid holidays and generous paid time off.
Employment at Silco is contingent upon completing and passing a background check and drug screen. Silco is an Equal Opportunity Employer.

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