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Security Operations Manager Jobs in Waterloo, ON

Arcticwolf

Software Developer - S2CX

Waterloo, ON · On-site

You will work cross-functionally with UX designers, product managers, and other developers to ... Our commitment to bold growth and shaping the future of security operations is matched by our ...

Agfa

Team Lead, DevOps

Waterloo, ON · Remote

Partner with security teams to embed security-by-design principles into DevOps workflows. * Communicate technical strategies and progress to senior management and stakeholders. Who You Are: * 5+ ...

Canadian Solar

DevOps / DevSecOps Intern

Kitchener, ON · On-site

Position Title: DevOps / DevSecOps Intern Department: EQS Compensation: Unpaid Internship Location ... Awareness of foundational security concepts (OWASP Top 10, secrets management, least privilege)

Classet

Event Security Guard - Kitchener

Waterloo, ON · On-site

CA$20.45/hr

... security, crowd management, and access control while helping maintain a safe and welcoming ... Keep communication equipment operational and accessible throughout the shift. * Report security ...

Manulife

Lead Cybersecurity Architect

Waterloo, ON · Hybrid

Project Management : Draft project plans for security service and technology deployments and ... Willingness and ability to travel within Canada and USA to support business operations and ...

Classet

Event Security Guard - Kitchener

Waterloo, ON · On-site

CA$20.45/hr

... security, crowd management, and access control while helping maintain a safe and welcoming ... Keep communication equipment operational and accessible throughout the shift. * Report security ...

D2L

Senior Information Security Analyst

Kitchener, ON · Hybrid

Liaise with operational teams on existing and emerging information security risks and provide ... Sound knowledge of risk management framework and standards * Sound knowledge of Information ...

KPMG

Lead Security Architect

Kitchener, ON · On-site

Responsible for embedding security requirements and objectives into architecture and DevOps as per ... Every hiring decision is made by our hiring managers and recruitment professionals, who are ...

KPMG

Lead Security Architect

Waterloo, ON · On-site

Responsible for embedding security requirements and objectives into architecture and DevOps as per ... Every hiring decision is made by our hiring managers and recruitment professionals, who are ...

Targeted Talent

DevOps Engineer

Waterloo, ON · On-site +1

Practical experience implementing and managing VMWare/Nutanix HCI and/or Microsoft Azure based ... Strong understanding of security best practices * Experience with: * CI/CD * Kubernetes/Docker

Targeted Talent

DevOps Engineer

Kitchener, ON · On-site +1

Practical experience implementing and managing VMWare/Nutanix HCI and/or Microsoft Azure based ... Strong understanding of security best practices * Experience with: * CI/CD * Kubernetes/Docker

Targeted Talent

DevOps Engineer

Kitchener, ON · On-site +1

Practical experience implementing and managing VMWare/Nutanix HCI and/or Microsoft Azure based ... Strong understanding of security best practices * Experience with: * CI/CD * Kubernetes/Docker

Targeted Talent

DevOps Engineer

Waterloo, ON · On-site +1

Practical experience implementing and managing VMWare/Nutanix HCI and/or Microsoft Azure based ... Strong understanding of security best practices * Experience with: * CI/CD * Kubernetes/Docker

Targeted Talent

DevOps Engineer

Kitchener, ON · On-site +1

Hands-on experience implementing and managing Kubernetes/Docker solutions on Public/Private Cloud ... Strong understanding of security best practices * Experience with: * CI/CD * Kubernetes/Docker

Targeted Talent

DevOps Engineer

Waterloo, ON · On-site +1

Hands-on experience implementing and managing Kubernetes/Docker solutions on Public/Private Cloud ... Strong understanding of security best practices * Experience with: * CI/CD * Kubernetes/Docker

Targeted Talent

DevOps Engineer

Kitchener, ON · On-site +1

Hands-on experience implementing and managing Kubernetes/Docker solutions on Public/Private Cloud ... Strong understanding of security best practices * Experience with: * CI/CD * Kubernetes/Docker

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Showing results 41-60

All JobsSecurity Operations JobsSecurity Operations Manager JobsSecurity Operations Manager Jobs in Waterloo, ON

Security Operations Manager information

See Waterloo, ON salary details

$26.6K

$62.4K

$134.3K

How much do security operations manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for security operations manager in Waterloo, ON is $62,415.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,091.00 and $74,588.00 per year, depending on experience, location, and employer.

What does a security operations manager do?

As a security operations manager, you develop and implement strategies to help protect the assets of your company. As part of your duties, you may determine the best protocol for each situation, manage the hiring and training process for other security personnel, and otherwise oversee daily security needs. Many details of this job depend on the security threats your employer faces. For example, retail stores frequently face problems with theft while research companies may be more concerned with the safety of digitally-archived information. Many security operations managers focus on physical threats and collaborate with systems administrators and other computer-focused personnel to secure digital assets.

What does a security operations manager do?

A Security Operations Manager oversees the daily operations of an organization's security team, ensuring the protection of assets, personnel, and information. They develop and implement security policies, manage incident response efforts, and coordinate with other departments to mitigate risks. Additionally, they monitor security systems, lead investigations into security breaches, and ensure compliance with relevant laws and regulations. Their role is critical in maintaining a secure environment and continuously improving the organization's security posture.

What are the key skills and qualifications needed to thrive as a security operations manager, and why are they important?

To thrive as a Security Operations Manager, you need expertise in risk assessment, incident response, and security policy development, often supported by a degree in cybersecurity or a related field. Familiarity with security information and event management (SIEM) tools, intrusion detection systems, and certifications like CISSP or CISM is typically required. Strong leadership, communication, and problem-solving skills are essential for managing teams and responding effectively to security incidents. These skills are crucial for protecting organizational assets, ensuring regulatory compliance, and maintaining a proactive security posture.

What are some typical challenges a security operations manager faces when coordinating between internal teams and external partners?

A Security Operations Manager often navigates challenges such as ensuring clear communication of security protocols between internal IT teams and third-party vendors, aligning security practices with organizational goals, and managing incident responses across multiple stakeholders. Balancing business needs with security compliance requirements can also be complex, especially when integrating new technologies or services. Effective collaboration and establishing well-defined escalation paths are key to overcoming these challenges and maintaining a resilient security posture.

What is the difference between Security Operations Manager vs Security Analyst?

AspectSecurity Operations ManagerSecurity Analyst
Required CredentialsSecurity certifications (CISSP, CISM), relevant experienceSecurity certifications (CompTIA Security+, CEH), technical skills
Work EnvironmentOversees security teams, manages security operationsMonitors security systems, analyzes threats
Employer & Industry UsageUsed in organizations with security teams, corporate security

The Security Operations Manager focuses on managing security teams and overseeing security operations, while the Security Analyst primarily monitors security systems and analyzes threats. Both roles require security certifications and are integral to organizational security, but they differ in scope and responsibilities.

Is a security operations manager a high paying job?

A security operations manager typically earns a high salary compared to many other IT roles, with compensation influenced by experience, certifications, and industry. They often oversee security teams, implement security protocols, and use tools like SIEM systems, which can contribute to higher pay levels.

What is the average salary for a security operations manager?

The average salary for a security operations manager typically ranges from $80,000 to $130,000 annually, depending on experience, location, and industry. Professionals in this role often require strong knowledge of cybersecurity tools, incident response, and management skills.
More about Security Operations Manager jobs

What cities near Waterloo, ON are hiring for Security Operations Manager jobs?

Cities near Waterloo, ON with the most Security Operations Manager job openings:

Security Operations Manager jobs near you
Infographic showing various Security Operations Manager job openings in Waterloo, ON as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $62,415 per year, or $30 per hour.

CyberArk Operations Analyst (Idira)

Manulife

Waterloo, ON

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

The CyberArk Operations Analyst (Idira) is a key member of the Privileged Access Services Operations team, responsible for the day-to-day operation, support, and maintenance of CyberArk services. This role manages incidents, service requests, operational activities, and user inquiries while ensuring service delivery aligns with established service level agreements (SLAs).

Working closely with operational and engineering teams, the CyberArk Operations Analyst (Idira) supports troubleshooting, platform maintenance, service improvements, and project initiatives. The successful candidate will bring strong technical problem-solving skills, effective communication abilities, and a commitment to providing an exceptional service experience to both business and technology stakeholders.

Position Responsibilities:
Operational Support

  • Provide day-to-day operational support for CyberArk and Privileged Access Management (PAM) services.
  • Manage incidents, service requests, and operational tasks in accordance with established SLAs.
  • Monitor service health and support the onboarding, maintenance, and management of privileged accounts.
  • Ensure all activities, requests, and resolutions are accurately documented within the organization's ticketing systems.

Troubleshooting & Problem Resolution

  • Investigate, troubleshoot, and resolve CyberArk-related issues and privileged access concerns.
  • Assist in identifying root causes and implementing corrective actions to reduce recurring issues.
  • Collaborate with engineering teams to support complex technical issues, upgrades, platform enhancements, and service improvements.

Collaboration & Stakeholder Support

  • Partner with business teams, application owners, and technology stakeholders to support privileged access requirements.
  • Provide timely updates and clear communication throughout the lifecycle of incidents and service requests.
  • Contribute to a collaborative and inclusive team environment by supporting colleagues across operations and engineering functions.

Process Improvement & Documentation

  • Maintain operational procedures, knowledge articles, and support documentation.
  • Identify opportunities to improve service quality, operational efficiency, and the overall user experience.
  • Participate in continuous improvement initiatives and projects that strengthen the Privileged Access Services program.

Required Qualifications:

  • 2-5 years of experience in cybersecurity operations, identity and access management (IAM), privileged access management (PAM), or IT operations.
  • 2-5 years of hands-on experience supporting CyberArk solutions and privileged access management processes.
  • Experience working with ticketing platforms such as ServiceNow, Jira, Remedy, or similar tools.
  • Understanding of incident management, request fulfillment, and SLA-driven support models.
  • Strong troubleshooting, analytical, and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Proven ability to communicate professionally with stakeholders through various communication channels.
  • Experience collaborating effectively with both technical and business teams.
  • Strong organizational and time-management skills, with the ability to manage multiple priorities in a fast-paced environment.
  • Demonstrated commitment to customer service, teamwork, and continuous improvement.

Preferred Qualifications:

  • Experience supporting one or more CyberArk components, including:
  • Privileged Access Manager (PAM)
  • Password Vault Web Access (PVWA)
  • Central Policy Manager (CPM)
  • Privileged Session Manager (PSM)
  • Privileged Threat Analytics (PTA)
  • Endpoint Privilege Manager (EPM)
  • CyberArk Defender, Sentry, Guardian, or related CyberArk certifications.
  • Familiarity with IAM principles, privileged access management practices, and security best practices.
  • Experience supporting enterprise security platforms within large and complex environments.
  • Knowledge of Windows Server, Active Directory, Microsoft Entra ID (Azure AD), Linux, and networking fundamentals.
  • Experience supporting audit, regulatory compliance, and security governance requirements.
  • Experience with automation or scripting using PowerShell, Python, or similar technologies.
  • ITIL Foundation certification or experience working within ITIL-based service management environments

When you join our team:

  • We'll empower you to learn and grow the career you want.
  • We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
  • As part of our distributed team, we'll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$86,100.00 CAD - $136,100.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

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