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Security Operations Dispatcher Jobs in Ohio (NOW HIRING)

Holzer Health System

Operator/ Dispatcher I

Gallipolis, OH · On-site

$38K - $49K/yr

Works under the supervision of the Manager Emergency & Communication Operations. The Operator ... relay to security officers or emergency responding teams; and documents critical information to ...

Tri-C

Dispatcher

Cleveland, OH · On-site

$39K/yr

Campus Police & Security Services Location: Metropolitan Campus Reports To: Lieutenant Recruitment ... Knowledge of office and clerical procedures and operations such as filing, sorting, entering ...

EASTON.

Public Safety Dispatcher

Columbus, OH · On-site

JOB SUMMARY: Under the direction of supervision, Public Safety Dispatcher performs variety of ... security officers to calls for service; dispatches operations and other department to call of ...

Sahara Global Security LLC

Dispatch Operator

Dayton, OH · On-site

$16 - $20/hr

If you are committed to providing top-notch security services, operational support, and client care ... As a Dispatch Operator, you will serve as the central communications person for field personnel and ...

Cleveland Clinic

Security Officer

Akron, OH · On-site

$16.47 - $23.61/hr

... operations by observing and learning from their daily work. While the position is a Security ... When completed, this activity must be called in to dispatch via radio to be logged. Minimum ...

Cleveland Clinic

Security Officer

Akron, OH · On-site

$16.47 - $23.61/hr

... operations by observing and learning from their daily work. While the position is a Security ... When completed, this activity must be called in to dispatch via radio to be logged. Minimum ...

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Security Operations Dispatcher information

What are the key skills and qualifications needed to thrive as a security operations dispatcher, and why are they important?

To thrive as a Security Operations Dispatcher, you need strong situational awareness, attention to detail, and the ability to multitask, often supported by a high school diploma or equivalent. Familiarity with dispatch software, radio communication systems, and security monitoring tools is typically required. Excellent communication, calmness under pressure, and problem-solving skills set top performers apart in this role. These skills and qualities are vital to ensure quick, accurate responses to emergencies and effective coordination of security personnel.

What is the difference between Security Operations Dispatcher vs Security Guard?

AspectSecurity Operations DispatcherSecurity Guard
CredentialsBasic security training, communication skillsSecurity license or certification, sometimes specialized training
Work EnvironmentMonitoring centers, call centers, dispatching security personnelOn-site at client locations, patrols, static posts
Employer & IndustrySecurity companies, law enforcement supportPrivate security firms, retail, corporate, or industrial sites
Primary RoleCoordinate security responses, monitor alarms, dispatch officersPatrol, monitor premises, prevent theft or vandalism

While Security Operations Dispatchers focus on coordinating security efforts and monitoring systems remotely, Security Guards are physically present on-site providing security services. Both roles are essential in the security industry but differ in responsibilities, work environment, and required credentials.

What are some common challenges faced by security operations dispatchers, and how can they effectively manage them?

Security Operations Dispatchers often face challenges such as handling multiple incidents simultaneously, maintaining clear communication under pressure, and managing rapidly changing situations. To effectively manage these challenges, dispatchers rely on strong organizational skills, detailed incident tracking, and prioritization of calls based on urgency. Regular training, familiarity with security protocols, and effective teamwork with field officers and other dispatchers are essential to staying composed and ensuring safety and quick response times.

What does a security operations dispatcher do?

A Security Operations Dispatcher is responsible for monitoring security systems, such as alarms and surveillance cameras, and coordinating responses to incidents or emergencies. They communicate with security personnel, law enforcement, and emergency services to ensure a swift and effective response to any security threats or safety concerns. Dispatchers also document incidents, maintain detailed logs, and may assist with administrative tasks related to security operations. Their role is crucial in maintaining safety and security within an organization or facility.
What cities in Ohio are hiring for Security Operations Dispatcher jobs? Cities in Ohio with the most Security Operations Dispatcher job openings:
Security Operations Dispatcher jobs near you

Security Officer (Seasonal) - 2nd Shift

1-800-Flowers.com, Inc.

Obetz, OH

$15.50 - $18.25/hr

Full-time

Posted 13 days ago

Job description

Location: Obetz, OH / Groveport, OH
Position Type: Seasonal, Hourly (Non-Exempt)
Schedule: Monday - Friday, 4:00 PM - 11:00 PM (35 hours per week)

Job Summary

The Seasonal Security Officer is responsible for helping protect 1-800-Flowers.com, Inc. employees, visitors, facilities, and company assets by monitoring CCTV, access control, and dispatch systems while maintaining a safe and secure environment throughout the campus.

This position responds to security-related calls, documents incidents involving employees and company assets, monitors pedestrian and vehicle traffic, conducts routine patrols, and assists during emergency situations. The Seasonal Security Officer works closely with Human Resources and Legal to support and enforce company policies and procedures throughout the seasonal assignment.

Responsibilities

Major responsibilities of the position are listed below. To perform the job successfully, the individual must be able to execute each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties, assignments, and special projects may be assigned at the discretion of management.

  • Monitor CCTV, access control, and dispatch systems to identify and respond to security concerns.
  • Patrol parking lots, building exteriors, and company property to monitor activity and enforce parking and security policies.
  • Monitor employee, visitor, and vehicle traffic entering and exiting the facility.
  • Prepare accurate incident summaries, reports, and documentation using company computer systems.
  • Respond to calls for assistance from departments throughout the company.
  • Investigate incidents involving company employees, property, or assets by gathering information from appropriate sources.
  • Respond to burglary alarms, fire alarms, and other emergency situations while coordinating with emergency responders.
  • Provide First Aid and CPR during medical emergencies when trained and assist paramedics as needed.
  • Help protect company property, employees, visitors, and assets through proactive observation and response.
  • Work collaboratively with Human Resources and Legal to support and enforce company policies and procedures.
  • Perform additional duties as assigned.
Education & Experience
  • High school diploma or GED required.
  • One to two years of recent security, public safety, military, law enforcement, loss prevention, or related experience preferred.
  • Demonstrated reading comprehension and report-writing skills.
  • Basic computer proficiency, including Microsoft Word and other Microsoft Office applications.
  • Excellent verbal, written, and interpersonal communication skills.
Knowledge
  • Knowledge of public safety and security practices, equipment, policies, and procedures.
  • Understanding of CCTV, access control, dispatch systems, and general security operations.
  • Basic mathematical skills.
  • Strong understanding of written and verbal English communication.
Skills
  • Active listening and effective communication.
  • Critical thinking and sound judgment.
  • Strong decision-making and problem-solving abilities.
  • Reading comprehension and accurate report writing.
  • Ability to quickly learn new systems and procedures.
  • Ability to work independently while collaborating effectively as part of a team.
  • Strong organizational and multitasking skills.
Abilities
  • Strong verbal and written communication skills.
  • Ability to recognize and appropriately respond to security concerns and emergencies.
  • Ability to investigate incidents and accurately document findings.
  • Strong deductive and inductive reasoning skills.
  • Self-motivated with the ability to make independent decisions.
  • Honest, respectful, and professional communication.
  • Ability to maintain confidentiality when handling sensitive information.
  • Reliable attendance and adherence to company policies.
Physical Requirements
  • Ability to lift up to 25 pounds.
  • Ability to stand, walk, bend, twist, and patrol throughout the facility for the duration of the shift.
  • Ability to work indoors and outdoors in varying weather conditions, including heat, cold, rain, and snow.
  • Ability to work in environments with varying noise levels.
  • Ability to respond quickly to emergencies throughout the facility.
Additional Requirements
  • Must be able to work Monday through Friday from 9:00 AM to 4:00 PM (35 hours per week).
  • Ability to work additional hours if business needs require.
  • Ability to receive company-required vaccinations, including Hepatitis B, if applicable.
  • Must comply with all company attendance, safety, and security standards.
  • This position is considered safety- and security-sensitive.
  • Must be able to fulfill the requirements of the seasonal assignment.

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