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Security Operations Dispatcher Jobs in California

Absolute International Security

Dispatcher

Irwindale, CA · On-site

$19 - $21.50/hr

Dispatch Operations * Dispatch available, qualified, and trained security professionals to client sites as needed. * Respond promptly to emergencies, incidents, and staffing shortages. * Use ...

Absolute International Security

Dispatcher

Irwindale, CA · On-site

$19 - $21.50/hr

Dispatch Operations * Dispatch available, qualified, and trained security professionals to client sites as needed. * Respond promptly to emergencies, incidents, and staffing shortages. * Use ...

Lanteris Space Systems

Security Dispatcher

Palo Alto, CA · On-site

$19.75 - $25.75/hr

In this role, you will work in the Security Operations Center (SOC), providing support to the ... The SOC Dispatcher will coordinate with Physical Security Patrol Officers and contracted Guard ...

First Student

Dispatcher

Mission Viejo, CA

$26.13 - $35.10/hr

... Operations Supervisor/Contract Manager Serves as primary communication liaison with major ... security, a brilliant future, and excellent training. Apply today to join our team! We aspire to ...

First Student, Inc.

Dispatcher

Mission Viejo, CA · On-site

$26.13 - $35.10/hr

... Operations Supervisor/Contract Manager Serves as primary communication liaison with major ... security, a brilliant future, and excellent training. Apply today to join our team! We aspire to ...

First Student, Inc.

Dispatcher

Riverside, CA · On-site

$35 - $38/hr

... Operations Supervisor/Contract Manager Serves as primary communication liaison with major ... security, a brilliant future, and excellent training. Apply today to join our team! We aspire to ...

First Student

Dispatcher

Mission Viejo, CA · On-site

$26.13 - $35.10/hr

... Operations Supervisor/Contract Manager Serves as primary communication liaison with major ... security, a brilliant future, and excellent training. Apply today to join our team! We aspire to ...

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Security Operations Dispatcher information

What does a security operations dispatcher do?

A Security Operations Dispatcher is responsible for monitoring security systems, such as alarms and surveillance cameras, and coordinating responses to incidents or emergencies. They communicate with security personnel, law enforcement, and emergency services to ensure a swift and effective response to any security threats or safety concerns. Dispatchers also document incidents, maintain detailed logs, and may assist with administrative tasks related to security operations. Their role is crucial in maintaining safety and security within an organization or facility.

What are the key skills and qualifications needed to thrive as a security operations dispatcher, and why are they important?

To thrive as a Security Operations Dispatcher, you need strong situational awareness, attention to detail, and the ability to multitask, often supported by a high school diploma or equivalent. Familiarity with dispatch software, radio communication systems, and security monitoring tools is typically required. Excellent communication, calmness under pressure, and problem-solving skills set top performers apart in this role. These skills and qualities are vital to ensure quick, accurate responses to emergencies and effective coordination of security personnel.

What are some common challenges faced by security operations dispatchers, and how can they effectively manage them?

Security Operations Dispatchers often face challenges such as handling multiple incidents simultaneously, maintaining clear communication under pressure, and managing rapidly changing situations. To effectively manage these challenges, dispatchers rely on strong organizational skills, detailed incident tracking, and prioritization of calls based on urgency. Regular training, familiarity with security protocols, and effective teamwork with field officers and other dispatchers are essential to staying composed and ensuring safety and quick response times.

What is the difference between Security Operations Dispatcher vs Security Guard?

AspectSecurity Operations DispatcherSecurity Guard
CredentialsBasic security training, communication skillsSecurity license or certification, sometimes specialized training
Work EnvironmentMonitoring centers, call centers, dispatching security personnelOn-site at client locations, patrols, static posts
Employer & IndustrySecurity companies, law enforcement supportPrivate security firms, retail, corporate, or industrial sites
Primary RoleCoordinate security responses, monitor alarms, dispatch officersPatrol, monitor premises, prevent theft or vandalism

While Security Operations Dispatchers focus on coordinating security efforts and monitoring systems remotely, Security Guards are physically present on-site providing security services. Both roles are essential in the security industry but differ in responsibilities, work environment, and required credentials.

Is it hard to get hired as a security operations dispatcher?

Getting hired as a security operations dispatcher typically requires relevant experience, good communication skills, and knowledge of security systems or dispatch software. Employers often look for certifications such as CPR or security training, and the role may involve shift work, including nights and weekends. While competition can vary, having specialized skills can improve your chances of employment in this field.

What is the role of a security operations dispatcher?

A security operations dispatcher is responsible for monitoring security systems, receiving and prioritizing incident reports, and coordinating responses with security personnel or emergency services. They often use communication tools like radios or computer-aided dispatch systems and require strong communication skills and knowledge of security protocols.

What cities in California are hiring for Security Operations Dispatcher jobs?

Cities in California with the most Security Operations Dispatcher job openings:

Security Operations Dispatcher jobs near you

Security Operations Dispatch

Los Angeles, CA

Allied Universal
Investigation and Physical Security Services • 10K+ employees

5.6

Company rating: 5.6 out of 10

Based on 2,584 frontline employees who took The Breakroom Quiz

77th of 117 rated security

People enjoy working here

Recommended by students

Paid breaks

Learn more about Allied Universalexternal

$21.50/hr

Full-time

Posted 5 hours ago

Posted today

Job description

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.


Job Description

Hiring for Dispatch Center

Join the World’s Leading Global Security Company!
  • Pay rate $21.50 per hour
  • Location Los Angeles, California
  • Excellent Benefits and Career Progression!
  • Must have valid CA Guard card
  • Dispatch experience required
  • Comfortable using technology
  • Fast pace enviroment
  • Open availability is required
  • Weekends included

Allied Universal® is hiring a Security Operations Dispatch. The Security Operations Center Dispatcher has high visibility and is directly accountable for the effective and efficient flow of information from the Security Operations Center (SOC) and Control Rooms to the Corporate Security Management. The SOC is a 24/7 operation which provides the Security Operations Team with a comprehensive monitoring approach to provide broad visibility of activity across the enterprise, leverages intelligence from several systems and technology databases that provide advanced correlation, and analysis capabilities to deliver a prioritized list of actionable security incidents to the Security Operations Team.

RESPONSIBILITIES:

  • Alarm monitoring
  • CCTV monitoring
  • Camera Survey
  • Answering phones; operate IP based telephone system
  • Radio Dispatch; use multi-channel communications
  • Radio and call logging
  • Incident Report issuance and collection
  • Operations support; routing of call information to the appropriate units for handling
  • Ensure timely and effective response to incidents, alarms, notifications, calls, and other activities related to the Security Operations Center and its role as a central alarm monitoring station
  • Receive and respond to emergency and non-emergency calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring and radio systems
  • Process and evaluate information received from all available sources, and respond with the appropriate communication and dispatch procedures
  • Coordinate with Security Operations Center staff to provide necessary documentation in support of uniformed guard force activity (e.g., Officer Dispatch, Incident Reporting, etc.)

QUALIFICATIONS:

  • Must possess a high school diploma or equivalent
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
  • Work experience must include of the following:
    • Demonstrated analytic and critical thinking skills and ability to prepare reports
    • Ability to prioritize workload based on urgency
    • Demonstrated high level of competency with advanced computer systems (e.g., hardware, software, and networks)
    • Ability to communicate effectively with IT and Security Systems professionals
    • Demonstrated ability to operate radio, telephone equipment and/or console monitors
    • Ability to adapt in a dynamic work environment while possibly working under pressure

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.


Requisition ID
2026-1666092
Allied Universal logo

About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

View All Allied Universal Jobs

What Allied Universal employees say

Pay

Benefits

Hours and flexibility

Workplace

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