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Security Operations Center Operator Jobs in Boston, MA

Symbotic

Command Center Operator

Wilmington, MA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a member of the Remote Operations Center (ROC) , you'll provide remote support to field ... What we do The ROC Operator sits in the Remote Operations Center, which is a centralized Symbotic ...

Symbotic

Command Center Operator

Wilmington, MA

$19.25 - $25.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a member of the Remote Operations Center (ROC) , you'll provide remote support to field ... What we do The ROC Operator sits in the Remote Operations Center, which is a centralized Symbotic ...

SeaGlass IT

Senior Security Analyst

Needham, MA · On-site

$105K - $138K/yr

Strong hands-on experience working within a Security Operations Center (SOC) * L2/L3-level experience investigating advanced security alerts and complex incidents * Hands-on SentinelOne EDR ...

New

Fidelity Investments

VP Protective Operations

Boston, MA · On-site

  • Medical

  • Retirement

  • PTO

... Security Operations Center (GSOC), and other internal and external partners to identify, assess ... global operating environments. * Partner closely with Global Intelligence, Threat Management ...

Aras

Product Security Engineer

Andover, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Product Security Engineer specializing in our Security Operations Center (SOC) for Azure ... Experience operating security functions in Azure GovCloud or GCC High environments, including ...

Aras

Product Security Engineer

Andover, MA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As aProduct Security Engineerspecializing in our Security Operations Center (SOC) for Azure ... Experience operating security functions inAzure GovCloudorGCC High environments, including managing ...

Prosegur Security USA

Workforce Management Coordinator

Lowell, MA · On-site

$28 - $32/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... operating in 34 countries with over 175,000 employees. GRS delivers enterprise-grade protective services, risk intelligence, embedded staffing, and virtual security operations center (vSOC) solutions ...

Equum Medical

Security Intern

Dedham, MA

This position is based in the Security Operations Center and focuses on radio and phone communications, real-time incident coordination, and monitoring safety systems (CCTV, alarms, access control)

Hebrew SeniorLife

Security Intern

Dedham, MA · On-site

This position is based in the Security Operations Center and focuses on radio and phone communications, real-time incident coordination, and monitoring safety systems (CCTV, alarms, access control)

Hebrew SeniorLife

Security Intern

Dedham, MA · On-site

This position is based in the Security Operations Center and focuses on radio and phone communications, real-time incident coordination, and monitoring safety systems (CCTV, alarms, access control)

GardaWorld

Security Operation Center Officer

Wilmington, MA · On-site

$23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Security Officer - Surveillance, you will be the person spotting threats before they escalate in environments such as a security operations centers, call centers, parking gatehouses, etc. What ...

GardaWorld

Security Operation Center Officer

Wilmington, MA · On-site

$23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Security Officer - Surveillance, you will be the person spotting threats before they escalate in environments such as a security operations centers, call centers, parking gatehouses, etc. What ...

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All JobsSecurity Operations Center Operator JobsSecurity Operations Center Operator Jobs in Boston, MA

Security Operations Center Operator information

See Boston, MA salary details

$8

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$31

How much do security operations center operator jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for security operations center operator in Boston, MA is $21.54, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $23.22 per hour, depending on experience, location, and employer.

What is the difference between Security Operations Center Operator vs Security Analyst?

AspectSecurity Operations Center OperatorSecurity Analyst
CertificationsCompTIA Security+, CEH, CISSP (preferred)CompTIA Security+, CISSP, GIAC certifications
Work EnvironmentMonitoring security systems in a SOC, responding to alertsAnalyzing security data, investigating incidents, reporting
Employer & Industry UsageCommon in cybersecurity firms, large enterprises, government agenciesUsed across industries for threat detection and risk assessment

Security Operations Center (SOC) Operators focus on real-time monitoring and initial response to security alerts, while Security Analysts perform in-depth analysis, investigation, and reporting. Both roles require similar certifications and often work within the same environment, but their responsibilities differ in scope and depth of analysis.

What are some common challenges faced by Security Operations Center Operators, and how can they be managed?

SOC Operators often encounter challenges such as managing high volumes of alerts, distinguishing false positives from genuine threats, and maintaining situational awareness during fast-paced incidents. Effective time management, continuous training on new threat vectors, and leveraging automation tools can help address these challenges. Collaborating closely with incident response teams and participating in regular drills also ensures readiness and improves overall team effectiveness.

What does a Security Operations Center Operator do?

As a security operations center operator, or SOC operator, you monitor a variety of technologies including access control, video surveillance, and alarm systems to provide security service and threat elimination for industrial, business, or residential customers. You respond to medical crises, safety incidents, natural disasters and other emergencies, and dispatch security officers, police, fire, EMS personnel, and other services as required. Your duties and responsibilities also include investigating incidents, escalating situations to appropriate parties in the SOC, and filing incident reports. In some roles, you are responsible for monitoring social media and other news and information channels to support threat identification.

What are the key skills and qualifications needed to thrive as a Security Operations Center Operator?

To thrive as a Security Operations Center (SOC) Operator, you need a solid understanding of cybersecurity principles, incident response, and network monitoring, often supported by a relevant degree or certifications like CompTIA Security+ or CEH. Familiarity with security information and event management (SIEM) tools, intrusion detection systems, and ticketing platforms is typically required. Strong analytical thinking, attention to detail, and effective communication are crucial soft skills for identifying threats and collaborating with teams. These skills are essential to quickly detect, assess, and respond to security incidents, ensuring the organization's information assets remain protected.
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Cities near Boston, MA with the most Security Operations Center Operator job openings:

Security Operations Center Operator jobs near you
Infographic showing various Security Operations Center Operator job openings in Boston, MA as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $44,808 per year, or $21.5 per hour.

Overnight Security Analyst - Hingham, MA ($28.85/hour)

Securitas

Quincy, MA • On-site

$28.85/hr

Part-time

Medical, Dental, Life, Retirement, PTO

Re-posted 18 days ago

Securitas rating

6.0

Company rating: 6.0 out of 10

Based on 994 frontline employees who took The Breakroom Quiz

64th of 116 rated security

Job description


Job Specification:
Title: Security Operations Center Supervisor
Schedule: Thursday-Saturday (10:30pm-6:30am)
Location: Hingham, MA (Free Parking)
Pay: $28.85/hour
Position Overview
The Security Operations Center (SOC) Supervisor oversees the daily operations of the SOC to ensure the continuous protection of people, property, and assets. The supervisor is responsible for managing SOC Analysts, ensuring compliance with post orders, coordinating incident response, and maintaining communication with site management, field personnel, and clients.
Key Responsibilities
  • Supervise, train, and mentor SOC Analysts to ensure effective performance and adherence to operational procedures.
  • Oversee monitoring of Avigilon and related security systems across all client sites.
  • Ensure all incidents, alarms, and emergencies are responded to promptly and documented accurately.
  • Conduct quality control checks on incident reports, shift summaries, and communications.
  • Coordinate with site supervisors, managers, and law enforcement as needed during critical incidents.
  • Develop, review, and update SOC post orders, policies, and standard operating procedures.
  • Ensure proper shift coverage, scheduling, and timely dissemination of information between shifts.
  • Assist in performance evaluations, disciplinary actions, and ongoing professional development of SOC staff.
  • Provide leadership during emergencies and maintain command presence in high-stress situations.
Qualifications
  • High school diploma or equivalent required; Associate or Bachelor's degree preferred (Criminal Justice, Security Management, or related field).
  • Minimum of 2-4 years of experience in a Security Operations Center, with at least 1 year in a leadership or supervisory role.
  • Proficient in Avigilon Control Center (ACC) and other video management or access control systems.
  • Strong leadership, communication, and decision-making skills under pressure.
  • Experience in report writing, investigation management, and coordination with external agencies.
  • Proficiency with Microsoft Office Suite and incident tracking software.
  • Ability to train and motivate a diverse team in a 24/7 operational environment.
  • Must meet standards for professionalism, conduct, and background clearance.

"Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic."
#MetroBoston
About Us
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.
Benefits include:
  • Retirement plan
  • Employer-provided medical and dental coverage
  • Company-paid life insurance
  • Voluntary life and disability insurance
  • Employee assistance plan
  • Securitas Saves discount program
  • Paid holidays
  • Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.
Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.
About the Team
Our Company Mission:
Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.
Our Values:
Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.
Integrity:
Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.
Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.
Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

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