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Security Operations Center Operator Jobs in Boston, MA

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How much do security operations center operator jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for security operations center operator in Boston, MA is $21.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $23.32 per hour, depending on experience, location, and employer.

What does a Security Operations Center Operator do?

As a security operations center operator, or SOC operator, you monitor a variety of technologies including access control, video surveillance, and alarm systems to provide security service and threat elimination for industrial, business, or residential customers. You respond to medical crises, safety incidents, natural disasters and other emergencies, and dispatch security officers, police, fire, EMS personnel, and other services as required. Your duties and responsibilities also include investigating incidents, escalating situations to appropriate parties in the SOC, and filing incident reports. In some roles, you are responsible for monitoring social media and other news and information channels to support threat identification.

What are the key skills and qualifications needed to thrive as a Security Operations Center Operator?

To thrive as a Security Operations Center (SOC) Operator, you need a solid understanding of cybersecurity principles, incident response, and network monitoring, often supported by a relevant degree or certifications like CompTIA Security+ or CEH. Familiarity with security information and event management (SIEM) tools, intrusion detection systems, and ticketing platforms is typically required. Strong analytical thinking, attention to detail, and effective communication are crucial soft skills for identifying threats and collaborating with teams. These skills are essential to quickly detect, assess, and respond to security incidents, ensuring the organization's information assets remain protected.

What are some common challenges faced by Security Operations Center Operators, and how can they be managed?

SOC Operators often encounter challenges such as managing high volumes of alerts, distinguishing false positives from genuine threats, and maintaining situational awareness during fast-paced incidents. Effective time management, continuous training on new threat vectors, and leveraging automation tools can help address these challenges. Collaborating closely with incident response teams and participating in regular drills also ensures readiness and improves overall team effectiveness.

What is the difference between Security Operations Center Operator vs Security Analyst?

AspectSecurity Operations Center OperatorSecurity Analyst
CertificationsCompTIA Security+, CEH, CISSP (preferred)CompTIA Security+, CISSP, GIAC certifications
Work EnvironmentMonitoring security systems in a SOC, responding to alertsAnalyzing security data, investigating incidents, reporting
Employer & Industry UsageCommon in cybersecurity firms, large enterprises, government agenciesUsed across industries for threat detection and risk assessment

Security Operations Center (SOC) Operators focus on real-time monitoring and initial response to security alerts, while Security Analysts perform in-depth analysis, investigation, and reporting. Both roles require similar certifications and often work within the same environment, but their responsibilities differ in scope and depth of analysis.

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What cities near Boston, MA are hiring for Security Operations Center Operator jobs?

Cities near Boston, MA with the most Security Operations Center Operator job openings:

Security Operations Center Operator jobs near you
Infographic showing various Security Operations Center Operator job openings in Boston, MA as of August 2026, with employment types broken down into 83% Full Time, 13% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $44,935 per year, or $21.6 per hour.

Overnight Security Analyst - Hingham, MA ($28.85/hour)

Securitas

Braintree, MA • On-site

$28.85/hr

Part-time

Medical, Dental, Life, Retirement, PTO

Re-posted 10 days ago

Securitas rating

6.0

Company rating: 6.0 out of 10

Based on 1,001 frontline employees who took The Breakroom Quiz

64th of 118 rated security

Job description

Job Specification:

Title: Security Operations Center Supervisor

Schedule: Thursday-Saturday (10:30pm-6:30am)

Location: Hingham, MA (Free Parking)

Pay: $28.85/hour 

 Position Overview

The Security Operations Center (SOC) Supervisor oversees the daily operations of the SOC to ensure the continuous protection of people, property, and assets. The supervisor is responsible for managing SOC Analysts, ensuring compliance with post orders, coordinating incident response, and maintaining communication with site management, field personnel, and clients.

Key Responsibilities
  • Supervise, train, and mentor SOC Analysts to ensure effective performance and adherence to operational procedures.
  • Oversee monitoring of Avigilon and related security systems across all client sites.
  • Ensure all incidents, alarms, and emergencies are responded to promptly and documented accurately.
  • Conduct quality control checks on incident reports, shift summaries, and communications.
  • Coordinate with site supervisors, managers, and law enforcement as needed during critical incidents.
  • Develop, review, and update SOC post orders, policies, and standard operating procedures.
  • Ensure proper shift coverage, scheduling, and timely dissemination of information between shifts.
  • Assist in performance evaluations, disciplinary actions, and ongoing professional development of SOC staff.
  • Provide leadership during emergencies and maintain command presence in high-stress situations.
Qualifications
  • High school diploma or equivalent required; Associate or Bachelor’s degree preferred (Criminal Justice, Security Management, or related field).
  • Minimum of 2–4 years of experience in a Security Operations Center, with at least 1 year in a leadership or supervisory role.
  • Proficient in Avigilon Control Center (ACC) and other video management or access control systems.
  • Strong leadership, communication, and decision-making skills under pressure.
  • Experience in report writing, investigation management, and coordination with external agencies.
  • Proficiency with Microsoft Office Suite and incident tracking software.
  • Ability to train and motivate a diverse team in a 24/7 operational environment.
  • Must meet standards for professionalism, conduct, and background clearance.
 

“Securitas is committed to diversity, equity, inclusion and belonging in the workplace.  All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”

#MetroBoston

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits include: 
  • Retirement plan
  • Employer-provided medical and dental coverage
  • Company-paid life insurance
  • Voluntary life and disability insurance
  • Employee assistance plan
  • Securitas Saves discount program
  • Paid holidays
  • Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.
Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

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