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Security Operations Center Operator Jobs in Boston, MA

... operations, facilities, and employees. The GSOC Operator is responsible for monitoring multiple security network systems to coordinate responses to all safety and security incidents. In addition to ...

The GSOC Operator is responsible for using security best practices to identify, analyze, and support all events and incidents that impact or potentially could impact Open Text operations, facilities ...

The GSOC Operator is responsible for using security best practices to identify, analyze, and support all events and incidents that impact or potentially could impact Open Text operations, facilities ...

This role is responsible for supervising daily Command Center operations while ensuring security systems are functioning properly, coordinating incident response, overseeing audits, and partnering ...

This role is responsible for supervising daily Command Center operations while ensuring security systems are functioning properly, coordinating incident response, overseeing audits, and partnering ...

This role is responsible for supervising daily Command Center operations while ensuring security systems are functioning properly, coordinating incident response, overseeing audits, and partnering ...

This role is responsible for supervising daily Command Center operations while ensuring security systems are functioning properly, coordinating incident response, overseeing audits, and partnering ...

Showing results 21-40

Security Operations Center Operator information

See Boston, MA salary details

$8

$21

$31

How much do security operations center operator jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for security operations center operator in Boston, MA is $21.54, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $23.22 per hour, depending on experience, location, and employer.

What is the difference between Security Operations Center Operator vs Security Analyst?

AspectSecurity Operations Center OperatorSecurity Analyst
CertificationsCompTIA Security+, CEH, CISSP (preferred)CompTIA Security+, CISSP, GIAC certifications
Work EnvironmentMonitoring security systems in a SOC, responding to alertsAnalyzing security data, investigating incidents, reporting
Employer & Industry UsageCommon in cybersecurity firms, large enterprises, government agenciesUsed across industries for threat detection and risk assessment

Security Operations Center (SOC) Operators focus on real-time monitoring and initial response to security alerts, while Security Analysts perform in-depth analysis, investigation, and reporting. Both roles require similar certifications and often work within the same environment, but their responsibilities differ in scope and depth of analysis.

What are some common challenges faced by Security Operations Center Operators, and how can they be managed?

SOC Operators often encounter challenges such as managing high volumes of alerts, distinguishing false positives from genuine threats, and maintaining situational awareness during fast-paced incidents. Effective time management, continuous training on new threat vectors, and leveraging automation tools can help address these challenges. Collaborating closely with incident response teams and participating in regular drills also ensures readiness and improves overall team effectiveness.

What does a Security Operations Center Operator do?

As a security operations center operator, or SOC operator, you monitor a variety of technologies including access control, video surveillance, and alarm systems to provide security service and threat elimination for industrial, business, or residential customers. You respond to medical crises, safety incidents, natural disasters and other emergencies, and dispatch security officers, police, fire, EMS personnel, and other services as required. Your duties and responsibilities also include investigating incidents, escalating situations to appropriate parties in the SOC, and filing incident reports. In some roles, you are responsible for monitoring social media and other news and information channels to support threat identification.

What are the key skills and qualifications needed to thrive as a Security Operations Center Operator?

To thrive as a Security Operations Center (SOC) Operator, you need a solid understanding of cybersecurity principles, incident response, and network monitoring, often supported by a relevant degree or certifications like CompTIA Security+ or CEH. Familiarity with security information and event management (SIEM) tools, intrusion detection systems, and ticketing platforms is typically required. Strong analytical thinking, attention to detail, and effective communication are crucial soft skills for identifying threats and collaborating with teams. These skills are essential to quickly detect, assess, and respond to security incidents, ensuring the organization's information assets remain protected.

What are popular job titles related to Security Operations Center Operator jobs in Boston, MA?

For Security Operations Center Operator jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Security Operations Center Operator jobs in Boston, MA look for?

The top searched job categories for Security Operations Center Operator jobs in Boston, MA are:

What cities near Boston, MA are hiring for Security Operations Center Operator jobs?

Cities near Boston, MA with the most Security Operations Center Operator job openings:

Infographic showing various Security Operations Center Operator job openings in Boston, MA as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $44,808 per year, or $21.5 per hour.

Global Safety and Security Center Operator (GSOC)

TJX Companies

Marlborough, MA • On-site

$21.90 - $27.90/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago


TJX rating

5.9

Company rating: 5.9 out of 10

Based on 689 frontline employees who took The Breakroom Quiz

26th of 39 rated national retailers


Job description

TJX Companies
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
The Opportunity: Contribute To The Growth Of Your Career.
Responsible for protecting the Associates, assets and brands of TJX US by monitoring US facilities and responding to incidents as they occur. This monitoring will take place 24 hours per day, seven days per week. The ability to work nights, weekends and public holidays is essential. This is a role that requires a hands-on and agile approach to learning new skills and keeping up with technology.
2nd Shift Position 3pm-11pm
The main duties to be completed within the role of GIS SOC Operator include but not limited to the following:
  • Effective and accurate management and prioritization of alarm activations across a variety of platforms in accordance with procedure across the TJX US facilities
  • Responsible for all control room operations, including CCTV review.
  • Ensure that all incidents are dealt with, logged and communicated in accordance with procedures
  • Provide operational support to the GIS SOC Specialists, Supervisors, or appropriate Managers
  • Support major incident command, control and crisis management and provide recommendations.
  • Knowledge of how to use security and fire alarm systems
  • Must be able to be contacted while on shift
  • Be open and willing to undertake new training across GIS SOC functions. This may require an adjustment in scheduling to business needs

Qualifications:
  • Bachelor's degree or 1-4 years of experience in lieu of degree
  • working experience with Incident Management and Change Management
  • Prior experience in Operations or a fast-paced, high stress environment with the requirement to resolve multiple interruption-driven priorities simultaneously.
  • Troubleshooting experience
  • Self-motivated and can work both independently and within a team in our 24/7 Operations Center; available for off hours shift coverage and be able to take ownership of technical issues in the role of Incident Commander
  • Accountability and Trust
  • Unquestionable integrity and ethic

Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Address:
300 Value Way
Location:
USA Home Office Marlborough MA 300 Value Way
This position has a starting pay range of $21.90 to $27.90 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

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