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Security Operations Center Manager information

See Racine, WI salary details

$32.8K

$73.7K

$131.7K

How much do security operations center manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for security operations center manager in Racine, WI is $73,682.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,800.00 and $94,200.00 per year, depending on experience, location, and employer.

What is a Security Operations Center Manager?

A Security Operations Center (SOC) Manager is a professional responsible for overseeing the daily operations of a security operations center, where security analysts monitor, detect, and respond to cybersecurity threats. The SOC Manager leads and manages the team, develops security policies and procedures, and ensures the organization’s digital assets are protected from cyber attacks. They also coordinate incident response efforts, manage security tools and technologies, and report on security posture to leadership. Their role is critical in maintaining the overall security and resilience of an organization’s IT infrastructure.

What are the key skills and qualifications needed to thrive as a Security Operations Center Manager?

To thrive as a Security Operations Center (SOC) Manager, you need strong knowledge of cybersecurity principles, incident response, and risk management, typically backed by a degree in information security or computer science and several years of security experience. Familiarity with security information and event management (SIEM) tools, intrusion detection systems, and certifications such as CISSP or CISM is highly valued. Leadership, critical thinking, and effective communication are crucial soft skills for managing teams and coordinating responses to threats. These competencies ensure the SOC operates efficiently, mitigates security risks, and maintains organizational resilience against cyber threats.

What are some common challenges faced by Security Operations Center Managers, and how can they be addressed?

Security Operations Center (SOC) Managers often face challenges such as managing high alert volumes, ensuring effective communication between teams, and staying updated with evolving cyber threats. Addressing these challenges involves implementing efficient incident triage processes, fostering a collaborative team environment, and investing in continuous training and automation tools. Regularly reviewing and updating response protocols also helps maintain operational effectiveness and team morale.

What is the difference between Security Operations Center Manager vs Security Analyst?

AspectSecurity Operations Center ManagerSecurity Analyst
CertificationsCISSP, CISM, GIAC certifications often preferredCompTIA Security+, GIAC Security Essentials (GSEC)
Work EnvironmentLeads SOC team, manages security operationsMonitors security alerts, analyzes threats
Employer & Industry UsageCommon in large enterprises, government agenciesFound across various industries, including finance, healthcare

The Security Operations Center Manager oversees the entire security team and operations, focusing on strategy and management. In contrast, the Security Analyst primarily monitors security systems and responds to threats. Both roles require relevant certifications and are integral to cybersecurity teams, but they differ in scope and responsibilities.

What are the most commonly searched types of Security Operations Center jobs in Racine, WI?

The most popular types of Security Operations Center jobs in Racine, WI are:

What are popular job titles related to Security Operations Center Manager jobs in Racine, WI?

For Security Operations Center Manager jobs in Racine, WI, the most frequently searched job titles are:

What job categories do people searching Security Operations Center Manager jobs in Racine, WI look for?

The top searched job categories for Security Operations Center Manager jobs in Racine, WI are:

What cities near Racine, WI are hiring for Security Operations Center Manager jobs?

Cities near Racine, WI with the most Security Operations Center Manager job openings:

Security Operations Center Manager jobs near you

Security Operations Center Operator

Titan Security Group

Milwaukee, WI

$21 - $22.50/hr

Full-time

Medical, Dental, PTO

Posted 6 days ago

Titan Security Group rating

5.5

Company rating: 5.5 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

81st of 118 rated security

Job description

We are seeking a detail-oriented, multi-tasking SOC / Dispatch Operator to monitor security systems, handle communications, and coordinate emergency response for a major regulated electric and natural gas utility provider. The ideal candidate thrives in a fast-paced environment, possesses superior communication skills, and makes sound, real-time decisions with limited supervision.

Key Responsibilities

Critical Communications & System Monitoring

  • Monitor security access systems, email inboxes, work orders, communication channels, and alarm feeds.
  • Prioritize and process incoming information according to strict SOC protocols.
  • Acknowledge alarms and dispatch security personnel or emergency responders as needed.
  • Serve as the central hub for emergency and non-emergency calls-for-service via phone and email workstations.
  • Escalate and report operational matters directly to the SOC Manager, Director of Operations, and senior management in real-time.

Incident Coordination & Operations Support

  • Coordinate emergency incidents with on-site security teams, external emergency personnel, and internal Emergency Response Teams.
  • Handle escalated security issues and make sound decisions based on established SOPs and scenario-based training.
  • Assist in team supervision and support, including scheduling, timekeeping, training, and operational coaching.
  • Participate regularly in scenario-based security drills, routine training, and special projects.

Reporting & Documentation

  • Compile detailed daily shift reports, shift pass-downs, and incident reports according to SOC protocols.
  • Compile monthly, quarterly, and annual SOC statistical data and account trends.
  • Provide exceptional customer service to all internal employees, field staff, and external partners.
  • Perform other operational tasks and duties of a similar scope as assigned.

Qualifications

  • Experience: Prior experience as a SOC Operator, Security Dispatcher, or Call Center Operator in a fast-paced environment preferred. Experience in utilities, critical infrastructure, or corporate security operations is a strong plus.
  • Education: High School diploma or GED required; Associate degree or security coursework preferred.
  • Skills: Exceptional written and verbal communication, active listening, and customer service abilities. Strong multi-tasking capabilities with high attention to detail under pressure.
  • Technical Proficiency: Comfortable navigating multi-monitor setups, alarm monitoring software, dispatch systems, MS Office (Excel/Word), and workforce management platforms.
  • Licensing & Clearances: Ability to pass a pre-employment drug screen and comprehensive criminal background check.  Currently have a Wisconsin Private Security License or ability to obtain one.  

Compensation & Total Rewards

  • Competitive Pay: $21.00 - $22.50 per hour

  • Comprehensive Healthcare: High-quality Medical and Dental insurance coverage to protect you and your family.

  • Generous Paid Time Off: Accrued PTO and paid holiday coverage to support your work-life balance.

  • Career Growth & Advancement: Clear pathways for professional promotion and leadership development from within.

  • Skills-Enhancing Training: Continuous paid training programs designed to sharpen your expertise and elevate your industry skills.

EOE/M/F/D/V

#HP

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