Security Operations Center Manager Jobs in Jackson, MI

Salary: $19.00 - $21.50 Hourly
Location : Central Campus, Jackson, MI
Job Type: Staff, part-time
Department: Safety & Security
Opening Date: 08/29/2025
Closing Date: Continuous
Description
BROAD FUNCTION
The Officer's primary responsibility is to ensure compliance with the college's Residence Handbook, Student Code of Conduct and college policies at the Campus View residences. The Officer will be tasked with creating an atmosphere conducive to academic success and maintaining safety and security standards.
Hours Available: 10p-10a Everyday, some 12a-12p.
Essential Functions
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Review the Passover Log at the beginning of each shift for any pertinent information provided by other shifts;
• Greet each person entering the building and check that they have an acceptable form of ID;
• Ensure that all guests are accompanied by a resident, collect their ID and log their information;
• Submit maintenance work and key request, document Lockout Key usage and maintain the Equipment Log;
• Address noise complaints and/or incident reports;
• Maintain professional public relations with all staff, students, visitors and community.
• Responsible for understanding, supporting and actively demonstrating the College's beliefs, values, mission and vision and being in agreement to be evaluated by same.

Minimum Qualifications
EMPLOYMENT QUALIFICATIONS
To perform this job successfully, an individual must possess the knowledge, skills, and abilities that are often obtained by the following:

• 18 years of age.
• Clear criminal background
• High school diploma or GED.
• Reliable transportation to and from work.
• Exhibit professionalism and strong work ethic.
• Customer service oriented.

Knowledge of:

• Campus buildings' layout and location
• Burglar and fire systems.
• Computer software and hardware used in building security.
• State, County and Local laws and ordinances
• Department security codes, policies, and regulations
• Traffic and crowd control methods and techniques.
• Security and law enforcement procedures.
• Transmission, broadcasting, switching, control, and operation of telecommunications systems.
• Incident and complaint reporting processes and procedures

Skills and Abilities to:

• Successfully pass a background check
• Possess and maintain a valid driver's license with no restrictions.
• Successfully pass the OC (pepper spray) class as set forth by the Department within the first 90 days of employment.
• Successfully pass the physical skills (survival tactics and arrest procedures) standards as set forth by the Department within the first 90 days of employment.
• Successfully complete the three online Federal Emergency Management Institute classes required by the Department, (IS100leb, IS700a and IS704) within the first 90 days of employment.
• Effectively communicate in person and over radio channels.
• Detect problems and investigate and accurately report information to appropriate personnel.
• Ability to take charge of a situation and take proper action when necessary.
• React calmly and effectively in disaster and emergency situations.
• Provide safety and security services to the campus community.
• Be flexible, provide excellent customer service, and use strong interpersonal skills.
• Maintain confidentiality and work under stressful conditions.
• Maintain professionalism and continue to provide customer service when confronted with difficult situations.
• Conduct routine duties without direct supervision.
• Visual and audio surveillance.
• Complete routine paperwork.
• View multiple video monitors
• Ability to work varying work schedules and assignments to facilitate a 24 hour a day and 7 day a week work schedule.
• Ability to work extended shifts due to emergency or disaster situations.

WORKING CONDITIONS:
Physically patrolling in/outdoor environments; regularly exposed to hazards associated with security and safety of life and property.
SUPERVISORY RESPONSIBILITIES
None.
CONTACTS AND PURPOSE OF CONTACTS
Internal: Daily contact with safety and security manager and other department personnel. Contact with college personnel as needed.
External: Regular contact with the general public in connection with use of College facilities.
PHYSICAL DEMANDS

• Ability to have both close and distance vision and reasonable depth perception.
• Possess normal hearing.
• Possess normal color vision.
• Possess the ability to successfully complete the physical skills (survival skill and arrest techniques) and firearms standards as set forth by the department.

* Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
"This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required and shall not be construed as declaring the specific duties and responsibilities. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his or her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty."
Supplemental Information
Jackson College only accepts on-line applications though this system. For assistance with this, please call 517-796-8468.
Please use your legal first and last names on your application. If you are hired, you will have the opportunity to identify and utilize your preferred name.
The Jackson College Nepotism policy prohibits hiring of a relative or someone with a familial relationship to work in the same instructional department, office or administrative unit of the College including spouse, child, stepchild, parent, stepparent or sibling of the employee or spouse, aunt, uncle, niece/nephew, grandparent, grandchild, and members of the same household including domestic partner.
It is important that your application show all the relevant education and experience you possess (even if you are repeating it from your resume or cover letter). For instance, do not say, "See Resume or C/V." Your resume, cover letter, and if a degree is required an unofficial transcript must be attached to your application. Applications will be rejected if incomplete.
When you apply for the position, you will get to the document upload area where you will be given an opportunity to attach your documents such as your vita, transcripts, etc.. Instructions will also be found there.
The College reserves the right to request proof of degree or certification at a later date if these documents are required as part of the qualifications for the position.
Final candidates will be subject to a criminal background as part of the employment process.
If selected you will be required to complete the US Citizenship and Immigration Services, Employment Eligibility Verification form I-9 and provide documentation verifying identity and eligibility to work in the United States. Jackson College is NOT able to support Visa applications for employment at the college. Applicants must already be eligible to work in the United States to be considered.
Applicants with disabilities may request accommodation to complete the application and interview process. Please notify Human Resources at least three (3) working days prior to the date of need.
A copy of Jackson College's is available on the JC Campus Safety & Security website. The security report contains crime statistics for the previous three years for all of our campus locations and the annual fire safety report, which contains statistics for any reported fires in campus housing units and fire safety systems in these buildings. Additionally, the report contains policies, available resources and information concerning personal safety, fire safety and reporting procedures for both crimes and fires.
Applicants have rights under Federal employment . Jackson College is an Equal Opportunity Employer that actively supports workforce diversity.
Jackson College provides a generous benefit package to part-time staff that includes: paid time off; tuition waivers; and retirement plans. Details are available on the
01
Please select your availability from the list below. (Select all that apply).

• Monday 10p-10a
• Tuesday 10p-10a
• Wednesday 10p-10a
• Thursday 10p-10a
• Friday 5p-12a
• Saturday 12a-12p
• Sunday 12a-12p
• Open availability
• Saturday 12p-12a
• Sunday 12p-12a

02
Employment in this position is contingent upon successfully passing a background check. Which of the following best describes your ability to meet this requirement?

• I am able to meet this requirement.
• I may require further discussion regarding this requirement.
• I am unable to meet this requirement.

03
This position is located in Jackson, MI at our central campus. Do you live within a commutable distance, or are you willing to relocate prior to starting work?

• Yes
• No

Required Question