... contact center support by proactively identifying opportunities, listening, resolving, and ... Maintain and drive operational procedures and compliance. * Manage employees' overall work ...
... contact center support by proactively identifying opportunities, listening, resolving, and ... Maintain and drive operational procedures and compliance. * Manage employees' overall work ...
Operations Support Center Manager-CPG
Woonsocket, RI · On-site
$57K - $60K/yr
... contact center support by proactively identifying opportunities, listening, resolving, and ... Maintain and drive operational procedures and compliance. * Manage employees' overall work ...
Operations Support Center Manager-CPG
Woonsocket, RI · On-site
$57K - $60K/yr
... contact center support by proactively identifying opportunities, listening, resolving, and ... Maintain and drive operational procedures and compliance. * Manage employees' overall work ...
ASSISTANT MANAGER
$18 - $35/hr
Position Summary The Assistant Manager shares assigned responsibilities of the Guest Service ... Lead and organize operations, center payroll, ordering and compliance. * Actively reviews the ...
ASSISTANT MANAGER
$18 - $35/hr
Position Summary The Assistant Manager shares assigned responsibilities of the Guest Service ... Lead and organize operations, center payroll, ordering and compliance. * Actively reviews the ...
ASSISTANT MANAGER
$18 - $28/hr
Position Summary The Assistant Manager shares assigned responsibilities of the Guest Service ... Lead and organize operations, center payroll, ordering and compliance. * Actively reviews the ...
ASSISTANT MANAGER
$18 - $28/hr
Position Summary The Assistant Manager shares assigned responsibilities of the Guest Service ... Lead and organize operations, center payroll, ordering and compliance. * Actively reviews the ...
ASSISTANT MANAGER
North Attleboro, MA · On-site
$18 - $38/hr
Position Summary The Assistant Manager shares assigned responsibilities of the Guest Service ... Lead and organize operations, center payroll, ordering and compliance. * Actively reviews the ...
ASSISTANT MANAGER
North Attleboro, MA · On-site
$18 - $38/hr
Position Summary The Assistant Manager shares assigned responsibilities of the Guest Service ... Lead and organize operations, center payroll, ordering and compliance. * Actively reviews the ...
This candidate analyzes operational data to understand productivity, service, and quality targets. This position collaborates with the service center management team to develop action plans and ...
This candidate analyzes operational data to understand productivity, service, and quality targets. This position collaborates with the service center management team to develop action plans and ...
This candidate analyzes operational data to understand productivity, service, and quality targets. This position collaborates with the service center management team to develop action plans and ...
This candidate analyzes operational data to understand productivity, service, and quality targets. This position collaborates with the service center management team to develop action plans and ...
This candidate analyzes operational data to understand productivity, service, and quality targets. This position collaborates with the service center management team to develop action plans and ...
This candidate analyzes operational data to understand productivity, service, and quality targets. This position collaborates with the service center management team to develop action plans and ...
Whole Blood Contact Center Manager
Providence, RI · On-site
$86K/yr
Implement the standard operational procedures for the Contact Center and monitor compliance ... Manage Contact Center equipment to support the recruitment function. * Establish tools that ...
Whole Blood Contact Center Manager
Providence, RI · On-site
$86K/yr
Implement the standard operational procedures for the Contact Center and monitor compliance ... Manage Contact Center equipment to support the recruitment function. * Establish tools that ...
Implement the standard operational procedures for the Contact Center and monitor compliance ... Manage Contact Center equipment to support the recruitment function. * Establish tools that ...
Implement the standard operational procedures for the Contact Center and monitor compliance ... Manage Contact Center equipment to support the recruitment function. * Establish tools that ...
Service Center Manager II
Seekonk, MA · On-site
The Service Center Manager reports directly to the District Operations Manager and is responsible for a small to large size transportation service center. Complexity of the job includes ...
Service Center Manager II
Seekonk, MA · On-site
The Service Center Manager reports directly to the District Operations Manager and is responsible for a small to large size transportation service center. Complexity of the job includes ...
Whole Blood Contact Center Manager
Providence, RI · On-site
$86K/yr
Implement the standard operational procedures for the Contact Center and monitor compliance ... Manage Contact Center equipment to support the recruitment function. * Establish tools that ...
Whole Blood Contact Center Manager
Providence, RI · On-site
$86K/yr
Implement the standard operational procedures for the Contact Center and monitor compliance ... Manage Contact Center equipment to support the recruitment function. * Establish tools that ...
Service Center Manager II
Seekonk, MA · On-site
The Service Center Manager reports directly to the District Operations Manager and is responsible for a small to large size transportation service center. Complexity of the job includes ...
Service Center Manager II
Seekonk, MA · On-site
The Service Center Manager reports directly to the District Operations Manager and is responsible for a small to large size transportation service center. Complexity of the job includes ...
Senior IT Operations Center Analyst
$86K - $142K/yr
Reporting to the Manager of Service Operations, the IT Operations Engineer is responsible for ... Develop and document processes for maintaining security, high availability, for system management ...
Senior IT Operations Center Analyst
$86K - $142K/yr
Reporting to the Manager of Service Operations, the IT Operations Engineer is responsible for ... Develop and document processes for maintaining security, high availability, for system management ...
IT Operations Center Analyst
Providence, RI · On-site
$26.80 - $44.21/hr
SUMMARY The Network Operation Center (NOC) has three main roles: To ensure maximum possible service ... You will work with our Service Desk and engineering teams to proactively manage and escalate ...
IT Operations Center Analyst
Providence, RI · On-site
$26.80 - $44.21/hr
SUMMARY The Network Operation Center (NOC) has three main roles: To ensure maximum possible service ... You will work with our Service Desk and engineering teams to proactively manage and escalate ...
Senior IT Operations Center Analyst
$86K - $142K/yr
Responsible for all operational aspects of maintaining Brown University Health datacenter systems ... Develop and document processes for maintaining security, high availability, for system management ...
Senior IT Operations Center Analyst
$86K - $142K/yr
Responsible for all operational aspects of maintaining Brown University Health datacenter systems ... Develop and document processes for maintaining security, high availability, for system management ...
Senior Security Analyst
Woonsocket, RI · On-site
$92K - $120K/yr
Examples include experience in a Security Operations Center (SOC), Incident Response, Security ... Strong understanding of Identity & Access Management (IAM) principles, including access ...
Senior Security Analyst
Woonsocket, RI · On-site
$92K - $120K/yr
Examples include experience in a Security Operations Center (SOC), Incident Response, Security ... Strong understanding of Identity & Access Management (IAM) principles, including access ...
Distribution Center Operations Manager
Fall River, MA · On-site
$100K - $120K/yr
About the Role We are seeking an experienced Distribution Center Operations Manager to oversee and improve operational performance across our network of four distribution centers. This individual ...
Distribution Center Operations Manager
Fall River, MA · On-site
$100K - $120K/yr
About the Role We are seeking an experienced Distribution Center Operations Manager to oversee and improve operational performance across our network of four distribution centers. This individual ...
Distribution Center Operations Manager
$100K - $120K/yr
About the Role We are seeking an experienced Distribution Center Operations Manager to oversee and improve operational performance across our network of four distribution centers. This individual ...
Distribution Center Operations Manager
$100K - $120K/yr
About the Role We are seeking an experienced Distribution Center Operations Manager to oversee and improve operational performance across our network of four distribution centers. This individual ...
About the Role We are seeking an experienced Distribution Center Operations Manager to oversee and improve operational performance across our network of four distribution centers. This individual ...
About the Role We are seeking an experienced Distribution Center Operations Manager to oversee and improve operational performance across our network of four distribution centers. This individual ...
Security Operations Center Manager information
See Coventry, RI salary details
$34.1K - $43.4K
13% of jobs
$49.9K is the 25th percentile. Wages below this are outliers.
$43.4K - $52.8K
18% of jobs
$52.8K - $62.1K
19% of jobs
The median wage is $62.6K / yr.
$62.1K - $71.5K
11% of jobs
$71.5K - $80.8K
6% of jobs
$80.8K - $90.2K
5% of jobs
$93.5K is the 75th percentile. Wages above this are outliers.
$90.2K - $99.5K
9% of jobs
$99.5K - $108.9K
5% of jobs
$108.9K - $118.2K
6% of jobs
$118.2K - $127.5K
2% of jobs
$127.5K - $136.9K
5% of jobs
$34.1K
$76.6K
$136.9K
How much do security operations center manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a Security Operations Center Manager?
What are some common challenges faced by Security Operations Center Managers, and how can they be addressed?
What is a Security Operations Center Manager?
What is the difference between Security Operations Center Manager vs Security Analyst?
| Aspect | Security Operations Center Manager | Security Analyst |
|---|---|---|
| Certifications | CISSP, CISM, GIAC certifications often preferred | CompTIA Security+, GIAC Security Essentials (GSEC) |
| Work Environment | Leads SOC team, manages security operations | Monitors security alerts, analyzes threats |
| Employer & Industry Usage | Common in large enterprises, government agencies | Found across various industries, including finance, healthcare |
The Security Operations Center Manager oversees the entire security team and operations, focusing on strategy and management. In contrast, the Security Analyst primarily monitors security systems and responds to threats. Both roles require relevant certifications and are integral to cybersecurity teams, but they differ in scope and responsibilities.

Acosta rating
6.2
Based on 137 frontline employees who took The Breakroom Quiz
36th of 50 rated marketing agency
Job description
A leadership position responsible for developing and maintaining a support structure for Field Support employees. The Field Support Supervisor ensures execution of department and individual employee goals and objectives. The CROSSMARK Field Support department collaborates with teams, business stakeholders, and clients to provide best-in-class contact center support by proactively identifying opportunities, listening, resolving, and delivering Service Excellence that drives success. Provides support via inbound calls, outbound calls, service tickets and recorded mass communication. Full service for all project phases - standalone or bundled options.
Education/Experience:
4+ year college degree or related work experience.
1+ years of applicable team leadership experience.
Computer Skills: Word, Excel, PowerPoint and Outlook proficiency.
Supervisory Responsibilities: This position has direct supervisory responsibilities.
Work environment: Office environment.
#DiscoverYourPath
Coach and develop employees.
Ensure quality assurance processes are enhanced and followed.
Maintain and drive operational procedures and compliance.
Manage employees' overall work performance; maintain accurate records of employee work performance.
Analyze viability of all requests and their resulting impacts, both analytical and technical.
Effectively communicate all changes and enhancements.
Adhere to and implement company policies and procedures.
Recruit, hire, and train new employees per company policy and operational procedure.
Ensure professional and timely resolution of any client and/or customer's issues.
Liaise and maintain positive working relationship and communication with leadership, clients, and customers.
Maintain current knowledge of clients, accounts, and industry.
Responsible for using appropriate judgment to protect confidential Company information.
About Acosta
Sourced by ZipRecruiter
We are the sales and marketing powerhouse behind the most recognized brands. Many of our relationships originated over 50 years ago and continue to thrive today due to the exceptional value and client service we provide. In addition to having long-standing relationships with high-profile brands and we also enjoy partnerships with leading retailers Kroger, Walmart, Costco, and PetSmart and brands including P&G, Kraft-Heinz, Campbell's, Coca-Cola.
Industry
Marketing and retail
Company size
10,000+ Employees
Headquarters location
Jacksonville, FL, US