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Security Operations Center Manager Jobs in Baltimore, MD

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Security Operations Center Manager information

See Baltimore, MD salary details

$34.8K

$78.1K

$139.6K

How much do security operations center manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for security operations center manager in Baltimore, MD is $78,077.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,700.00 and $99,900.00 per year, depending on experience, location, and employer.

What is a Security Operations Center Manager?

A Security Operations Center (SOC) Manager is a professional responsible for overseeing the daily operations of a security operations center, where security analysts monitor, detect, and respond to cybersecurity threats. The SOC Manager leads and manages the team, develops security policies and procedures, and ensures the organization’s digital assets are protected from cyber attacks. They also coordinate incident response efforts, manage security tools and technologies, and report on security posture to leadership. Their role is critical in maintaining the overall security and resilience of an organization’s IT infrastructure.

What are the key skills and qualifications needed to thrive as a Security Operations Center Manager?

To thrive as a Security Operations Center (SOC) Manager, you need strong knowledge of cybersecurity principles, incident response, and risk management, typically backed by a degree in information security or computer science and several years of security experience. Familiarity with security information and event management (SIEM) tools, intrusion detection systems, and certifications such as CISSP or CISM is highly valued. Leadership, critical thinking, and effective communication are crucial soft skills for managing teams and coordinating responses to threats. These competencies ensure the SOC operates efficiently, mitigates security risks, and maintains organizational resilience against cyber threats.

What are some common challenges faced by Security Operations Center Managers, and how can they be addressed?

Security Operations Center (SOC) Managers often face challenges such as managing high alert volumes, ensuring effective communication between teams, and staying updated with evolving cyber threats. Addressing these challenges involves implementing efficient incident triage processes, fostering a collaborative team environment, and investing in continuous training and automation tools. Regularly reviewing and updating response protocols also helps maintain operational effectiveness and team morale.

What is the difference between Security Operations Center Manager vs Security Analyst?

AspectSecurity Operations Center ManagerSecurity Analyst
CertificationsCISSP, CISM, GIAC certifications often preferredCompTIA Security+, GIAC Security Essentials (GSEC)
Work EnvironmentLeads SOC team, manages security operationsMonitors security alerts, analyzes threats
Employer & Industry UsageCommon in large enterprises, government agenciesFound across various industries, including finance, healthcare

The Security Operations Center Manager oversees the entire security team and operations, focusing on strategy and management. In contrast, the Security Analyst primarily monitors security systems and responds to threats. Both roles require relevant certifications and are integral to cybersecurity teams, but they differ in scope and responsibilities.

What are the most commonly searched types of Security Operations Center jobs in Baltimore, MD?

The most popular types of Security Operations Center jobs in Baltimore, MD are:

What are popular job titles related to Security Operations Center Manager jobs in Baltimore, MD?

For Security Operations Center Manager jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Security Operations Center Manager jobs in Baltimore, MD look for?

The top searched job categories for Security Operations Center Manager jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Security Operations Center Manager jobs?

Cities near Baltimore, MD with the most Security Operations Center Manager job openings:

Security Operations Center Manager jobs near you
Infographic showing various Security Operations Center Manager job openings in Baltimore, MD as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $78,077 per year, or $37.5 per hour.

Network Operations Center Manager

NTT DATA North America

Annapolis, MD • On-site

$84K - $112K/yr

Full-time

Re-posted 28 days ago

Job description

Job Summary:
NTT DATA North America is seeking a highly experienced Network Operations Center Manager to lead a 24x7x365 operations center supporting mission-critical public sector networks. The role requires strong expertise in networking and fiber technologies, along with program management skills to ensure operational excellence and drive strategic improvements.
Responsibilities:
• Direct daily operations of the 24x7x365 NOC.
• Ensure all incidents, service requests, and outage events are handled in accordance with SLAs.
• Maintain operational discipline, documentation accuracy, and real-time service visibility.
• Supervise NOC staff, shift leads, analysts, and escalation resources.
• Oversee monitoring coverage, alert accuracy, and event correlation.
• Approve and enforce NOC SOPs, alerting rules, and ticketing workflows.
• Coordinate with Engineering, Service Assurance, Firewall teams, ISP/OSP field teams, and DoIT.
• Lead response efforts for Priority 1 and Priority 2 incidents.
• Deliver operational reports, KPIs, and executive dashboards.
• Oversee NOC training programs, certification paths, and competency development.
• NOC and Team Leadership - Manage and schedule 24x7x365 NOC and maintenance staff, ensuring training, readiness and performance accountability.
• Incident Management - Direct detection, escalation and resolution of incidents, lead incident bridges and coordinate restoration efforts.
• Service Continuity and SLA Compliance - Facilitate uninterrupted network operations and maintain service levels through proactive monitoring and issue mitigation.
• Maintenance and Change Management - Plan, coordinate and execute scheduled maintenance activities, lead change management process with proper approvals and testing.
• Problem Management - Conduct Root Cause analyses (RCAs) and implement permanent corrective actions to prevent recurrence.
• Provisioning and Implementation Oversight - Manage deployment of new services, circuits and network devices and ensure quality and timeliness.
• Performance Monitoring and Reporting - Track and analyze network KPIs, maintain performance dashboards for internal and customer reporting.
• Continuous Improvement - Implement process improvements and introduce tools/automation to enhance operational efficiency.
Qualifications:
Required:
• Minimum 5 years as an IT Operations Center Manager.
• Minimum 10 years of experience in network operations, including at least 5 years managing a Net Operations Center (NOC) or similar 24x7X365 operations team.
• Minimum 5 years monitoring and managing configuration of 500+ network devices.
• Minimum 5 years monitoring and managing a virtual server environment.
• Strong technical expertise in networking and fiber technologies.
• Current ITIL Foundation certification. One Intermediate-level ITIL certification preferred.
• Must possess a bachelor’s degree in computer science, information systems or related field. Equivalent work experience of five (5) years may be substituted for a degree.
• At least five (5) years of experience in network operations, monitoring, troubleshooting and/or provisioning, including at least two (2) years in a managerial or supervisory role.
• Proven leadership of 24x7x365 enterprise-class operations.
• Strong understanding of ITIL best practices, incident management and service operations.
• Strong technical expertise in networking and fiber technologies.
Preferred:
• PMP (Project Management Professional) or PgMP (Program Management Professional).
• Cisco Certifications (CCNP, CCIE) for advanced networking expertise.
• CompTIA Network+, Security+, or CySA+ for foundational and security knowledge.
• Fiber Optic Technician Certification (CFOT or equivalent).
• AWS Certified Solutions Architect or Azure Network Engineer Associate for cloud networking.
• Certified Information Systems Security Professional (CISSP) for security leadership.
Company:
NTT DATA, Inc. is a trusted global innovator of business and technology services. Founded in 1988, the company is headquartered in Plano, USA, with a team of 10001+ employees. The company is currently Late Stage.

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