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Security Operation Manager Jobs in Boston, MA (NOW HIRING)

SSC, Inc

Security Account Manager

Quincy, MA

Oversee the shift operation and security analysts to triage, escalate, and manage responses to all events impacting or threatening personnel, property, and assets worldwide * Oversee daily shift ...

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Security Operation Manager information

See Boston, MA salary details

$38K

$85.4K

$152.6K

How much do security operation manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for security operation manager in Boston, MA is $85,366.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,500.00 and $109,200.00 per year, depending on experience, location, and employer.

What is a security operation manager?

Security Operation Managers are professionals responsible for overseeing the daily security operations of an organization. They manage security staff, coordinate security protocols, assess risks, and ensure the safety of people, assets, and information. Their role often includes developing security policies, responding to incidents, and maintaining compliance with regulations. Security Operation Managers also work closely with other departments to implement security technologies and cultivate a secure work environment.

What are some common challenges faced by security operation managers, and how can they be effectively addressed?

Security Operation Managers often encounter challenges such as coordinating across multiple teams, staying updated with evolving security threats, and managing incident response under pressure. To address these, it's essential to establish clear communication channels, invest in regular training for the security team, and implement robust incident response protocols. Building strong relationships with IT, HR, and external vendors can also help streamline processes and enhance overall security posture.

What are the key skills and qualifications needed to thrive as a security operation manager, and why are they important?

To thrive as a Security Operation Manager, you need expertise in security protocols, risk assessment, incident response, and often a degree in criminal justice or a related field. Familiarity with security management software, surveillance systems, and relevant certifications such as CPP (Certified Protection Professional) are typically required. Strong leadership, decision-making, and communication skills help you effectively manage teams and coordinate with stakeholders. These skills and qualities are essential for maintaining a secure environment, minimizing risks, and ensuring swift, effective responses to security incidents.

What is the difference between Security Operation Manager vs Security Analyst?

AspectSecurity Operation ManagerSecurity Analyst
CertificationsCISSP, CISM, Security+CISSP, Security+, CEH
Work EnvironmentOversees security teams, manages security operationsMonitors security systems, analyzes threats
Employer & Industry UsageOrganizations with security teams, enterprisesSecurity firms, IT departments

The Security Operation Manager focuses on managing security teams and overseeing security operations, ensuring policies are followed. In contrast, the Security Analyst primarily monitors security systems and analyzes threats to identify vulnerabilities. Both roles require similar certifications and are integral to organizational security, but they differ in scope and responsibilities.

What are popular job titles related to Security Operation Manager jobs in Boston, MA?

For Security Operation Manager jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Security Operation Manager jobs in Boston, MA look for?

The top searched job categories for Security Operation Manager jobs in Boston, MA are:

What cities near Boston, MA are hiring for Security Operation Manager jobs?

Cities near Boston, MA with the most Security Operation Manager job openings:

Security Operation Manager jobs near you
Infographic showing various Security Operation Manager job openings in Boston, MA as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $85,366 per year, or $41 per hour.

Security Operations Manager, $28

Northeast Security

Boston, MA

Full-time

Posted 28 days ago

Northeast Security Inc. rating

7.4

Company rating: 7.4 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

33rd of 116 rated security

Job description

Security Operations Manager, $28

Northeast Security is seeing a Security Operations Manager for some of our premiere sites

**Must be available to be on call 24/7. Work schedule may include evenings or night shifts and weekends/holidays as determined and scheduled annually**

Pay: $28

Security Operations Manager Responsibilities include but are not limited to:

  • Assure that all work schedules for regular and special assignments are designed to provide the service in the most effective and efficient manner possible.
  • Answer calls from account managers and assist them with filling their shifts with floaters.
  • Ensure that trained and qualified security personnel properly staff all posts.
  • Ensure that all security personnel are aware of and perform their duties in full compliance with the facility security operations procedures and location policies, procedures and regulations.
  • Review and approve all reports, duty logs, etc. submitted by security personnel.
  • Ensure timely notification of all serious incidents to clients and upper management.
  • Maintain effective communications with all assigned security personnel.
  • Counsel, advise, motivate, and (when necessary) provide discipline and positive reinforcement to personnel assigned to the location.
  • Work with upper management in the development and implementation of sound employee relations, development, and retention programs for the location.
  • Ensure that assigned security personnel are kept up-to date on any modifications to procedures, policies, or regulations.

Security Operations Requirements:

  • Must have five years of Account management experience.
  • Knowledge of Winteam preferred
  • Security management is preferred
  • Customer Service Experience preferred.
  • Previous security supervisor experience, or related field/education.
  • Neat and professional appearance
  • Dependable means of transportation
  • Ability to communicate clearly and effectively in English (both written and verbal)
  • Must be available to be on call 24/7 for any emergency situations or site issues/staffing issues.
  • High School Diploma/GED Equivalent
  • Candidates must also be able to successfully pass ALL pre-employment background, and drug screenings.
  • Must be at least 18 years of age.

Assume other duties as required by either Client or Northeast Security, Inc

Security Operations Manager Skills:

  • Winteam Knowledge preferred
  • Excellent customer service skills and service delivery orientation
  • Familiarity with WinTeam
  • Client Management Skills
  • Strong Leadership skills
  • Knowledge of supervisory practices, procedures, and security operations
  • Ability to provide positive direction and motivate performance.
  • Strong attention to detail
  • Strong written and verbal communication skills
  • Ability to show responsibility and friendliness towards clients and residents.
  • Strong professionalism
  • Ability to solve conflict/problem solve.
  • Maintain the highest ethical and professional standards.
  • Must be able to multi-task and self-manage in a dynamic environment.
  • Must be knowledgeable of all company policies and procedures.
  • Maintain effective relationships with all levels of the company and client organizations

IND456


Northeast Security, Inc. was founded in 1967 and has grown to become one of the largest and most highly regarded security services firms in New England. Anticipating and responding to the ever-changing demands of the security and safety industry has made Northeast Security the region's market leader. Positions are available based on applicant eligibility, availability, background screening, drug testing and completion of orientation. Upon completion of orientation, positions may still be rescinded in the event of failure to pass any background requirements. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, not-job related disability, or any other protected group status.


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