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Security Monitoring Centre Jobs (NOW HIRING)

SimpliSafe

Manager, Monitoring

Richmond, VA · On-site

Our professional monitoring center is open and delivers fast emergency response 24/7, and our ... security space and relentlessly pursue our mission of keeping Every Home Secure. What You'll Do ...

SimpliSafe

Manager, Monitoring

Richmond, VA · On-site

Our professional monitoring center is open and delivers fast emergency response 24/7, and our ... security space and relentlessly pursue our mission of keeping Every Home Secure. What You'll Do ...

SimpliSafe

Manager, Monitoring

Richmond, VA · On-site

Our professional monitoring center is open and delivers fast emergency response 24/7, and our ... security space and relentlessly pursue our mission of keeping Every Home Secure. What You'll Do ...

Socket.dev

Manager, Monitoring

Richmond, VA · On-site

$80 - $100/hr

Our professional monitoring center is open and delivers fast emergency response 24/7, and our ... security space and relentlessly pursue our mission of keeping Every Home Secure. What You'll Do ...

DSI Security Services

RVM Operations Manager

Dothan, AL · On-site

$65K - $75K/yr

The Remote Monitoring Center Manager will play a critical role in shaping the future of DSI's nationwide remote video monitoring and security technology services. If you have experience leading a ...

DSI Security Services

RVM Operations Manager

Dothan, AL · Remote

$65K - $75K/hr

The Remote Monitoring Center Manager will play a critical role in shaping the future of DSI's nationwide remote video monitoring and security technology services. If you have experience leading a ...

Johnson Controls

Operations Analyst

Aurora, CO

$23.08 - $30/hr

Monitoring Center Operations * Security Monitoring * NOC (Network Operations Center) Support * Telecommunications Support * Customer Technical Support * Incident Management Why Join Us? As an ...

Johnson Controls

Operations Analyst

Aurora, CO · On-site

$23.08 - $30/hr

Monitoring Center Operations * Security Monitoring * NOC (Network Operations Center) Support * Telecommunications Support * Customer Technical Support * Incident Management Why Join Us? As an ...

Constellis

Security Operations Center Operator

Boston, MA · On-site

$28/hr

The Security Operations Center (SOC) Level 1 Operator is a CCTV, alarm monitoring, and dispatch ... The Level 1 Operator will monitor several screens observing cameras, monitor access control, gather ...

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Security Monitoring Centre information

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How much do security monitoring centre jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for security monitoring centre in the United States is $16.90, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $17.55 per hour, depending on experience, location, and employer.

What are popular job titles related to Security Monitoring Centre jobs?

For Security Monitoring Centre jobs, the most frequently searched job titles are:

Event Monitoring Ctr Rep Assc

Groveport, OH • On-site

American Electric Power
Utilities • 10K+ employees
Learn more about American Electric Powerexternal

$22.14 - $27.67/hr

Full-time

Re-posted 6 days ago

American Electric Power rating

8.8

Company rating: 8.8 out of 10

Based on 107 frontline employees who took The Breakroom Quiz

6th of 53 rated energy and utility

Job description

Job Posting End Date
09-26-2026
Please note the job posting will close on the day before the posting end date.
Job Summary
The Security Operations and Event Monitoring Center (SOEMC) is an industry-leading operations center that plays a vital role in keeping AEP safe and compliant. An Event Monitoring Center Rep Assoc will answer alarms and phone calls to help protect AEP assets, assist internal customers, and be the face of AEP Security. The SOEMC monitors alarms throughout AEP's footprint at various facilities, answers the corporate Security hotline, and helps maintain NERC CIP compliance.
The Event Monitoring Center Rep Assoc will oversee other SOEMC members and terminals to ensure AEP Security standards are met. Under direct supervision and using clearly defined procedures, responds to internal customers with security needs and addresses alarms using monitoring software. Handles basic level problems, uses existing procedures to solve routine or standard problems, and escalates other issues. Under minimal supervision and assisting with writing clearly defined guidelines, responds to internal customers with security needs and addresses alarms using monitoring software. Handles basic-level problems and provides solution options based on criticality. The role provides for the SOEMC and oversees the day-to-day operations of a 24/7 security monitoring and response function. Additionally, they lead efforts to detect, analyze, and respond to security incidents, ensuring timely resolution and minimal impact on the organization.
Job Description
What you'll do:
Essential Job Functions & Tasks
  • Respond to incoming alarms using AEP's monitoring software. Handles basic problems.
  • Answers the security hotline and assists internal customers with basic security needs.
  • Creates incident reports following standard procedure.
  • Troubleshoots fundamental security systems problems and provides technician support where needed.
  • Assist callers with access control or badge questions. Helps AEP maintain North American Electric Reliability Corporation (NERC) Critical
  • Infrastructure Plan (CIP) compliance following existing procedures.
  • Assists other operators and terminals to ensure standards are being met

Preferred Qualifications:
  • Excellent decision-making and problem-solving skills, plus verbal and written communication skills to technical and non-technical audiences of various levels in the organization
  • Previous experience in a call center or customer service role, demonstrating strong communication and problem-solving skills.
  • Familiarity with security systems and incident reporting processes.
  • Ability to remain calm and professional in high-pressure situations, ensuring customer satisfaction.
  • Knowledge of access control systems and NERC CIP compliance regulations is a plus.

Other Preferred Requirements:
  • Rotating shift work.
  • Ability to type 30 words per minute.

What We're Looking For:
Education requirements are listed below:
  • Possess a high school diploma or equivalent

Work Experience requirement listed below:
  • Minimum of one (1) year of military, law enforcement, government, security, or related experience. This experience can be acquired through roles such as security officer, IT security analyst, safety coordinator, or compliance officer. Previous experience in a call center or customer service role, demonstrating strong communication and problem-solving skills, may be considered as related experience.

What You'll Get:
Base Salary from $22.14 - $27.67 /hourly. In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.
At AEP, we're more than just an energy company - we're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!
Compensation Data
Compensation Grade:
SP20-003
Compensation Range:
$22.14 - $27.67
The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

What American Electric Power employees say

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Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About American Electric Power

Sourced by ZipRecruiter

AEP Energy is a certified competitive retail electricity and natural gas supply provider. We proudly serve residential, small business and commercial and industrial customers. AEP Energy has over 100 years of industry experience with backing from our parent company, American Electric Power (AEP). AEP is one of the largest electric energy companies in the United States and ranked 204 of the Fortune 500.

Industry

Utilities

Company size

10,000+ Employees

Headquarters location

Columbus, OH, US

Year founded

1906

Social media

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