ZipRecruiter

Log In

1

Security Guard Supervisor Jobs in Alberta (NOW HIRING)

GardaWorld

Casual Control Centre Operator

Calgary, AB · On-site

CA$22 - CA$23/hr

Communicate and liaise with Branch Management, Supervisors, Security Guards across Western Canada to provide after-hours support with operational issues. * Build positive relationships by going above ...

GardaWorld

Full time Control Centre Operator

Calgary, AB

CA$22 - CA$23/hr

Communicate and liaise with Branch Management, Supervisors, Security Guards across Western Canada to provide after-hours support with operational issues. * Build positive relationships by going above ...

previous page

Showing results 21-23

All JobsSecurity Guard Supervisor JobsSecurity Guard Supervisor Jobs in Alberta

Security Guard Supervisor information

See Alberta salary details

$11

$18

$25

How much do security guard supervisor jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for security guard supervisor in Alberta is $18.25, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $20.91 per hour, depending on experience, location, and employer.

What is a security guard supervisor?

Security Guard Supervisors are professionals responsible for overseeing a team of security guards, ensuring that security protocols are followed, and maintaining the safety of a facility or property. They assign duties, train new staff, and handle incidents or emergencies that occur on-site. The supervisor also serves as a liaison between security personnel and management, writes reports, and may coordinate with law enforcement when necessary. Their role is critical to maintaining a secure environment and ensuring that all security operations run smoothly.

What are the key skills and qualifications needed to thrive as a security guard supervisor, and why are they important?

To thrive as a Security Guard Supervisor, you need strong leadership abilities, experience in security protocols, and typically a high school diploma or equivalent, often supplemented by relevant security certifications. Familiarity with surveillance systems, incident reporting software, and access control technologies is common in this role. Excellent communication, conflict resolution, and decision-making skills help you manage teams and handle emergencies effectively. These competencies ensure the safety of personnel and property while maintaining a professional and secure environment.

What are some common challenges security guard supervisors face in managing their teams, and how can they address them?

Security Guard Supervisors often encounter challenges such as coordinating shift schedules, handling high-stress incidents, and ensuring consistent communication among team members. Balancing administrative duties with on-the-ground supervision can also be demanding. Effective supervisors address these challenges by implementing clear protocols, fostering open communication, and providing regular training to ensure guards are prepared for various situations. Building strong relationships within the team and maintaining a visible presence on-site further helps in preventing misunderstandings and promoting a positive work environment.

What is the difference between Security Guard Supervisor vs Security Guard?

AspectSecurity Guard SupervisorSecurity Guard
CertificationsSecurity Guard License, supervisory trainingSecurity Guard License
Work EnvironmentOversees security staff, manages security operationsPatrols premises, monitors security systems
Employer & Industry UsageSecurity firms, corporate security, governmentSecurity firms, retail, industrial sites
Common Search & ComparisonYesYes

The main difference between a Security Guard Supervisor and a Security Guard is that the supervisor manages and oversees security staff and operations, requiring additional supervisory training and responsibilities. Security Guards focus on patrolling and monitoring premises. Both roles require security licensing and are integral to security teams across various industries.

How do you become a security guard supervisor?

To become a security guard supervisor, candidates typically need prior experience as a security guard, often requiring at least one to three years of work in the security field. They may also need to obtain relevant certifications, demonstrate leadership skills, and sometimes complete supervisory training programs. A high school diploma or equivalent is usually required, and some employers prefer candidates with additional training or education in security or law enforcement.

How much do security guard supervisors make in the US?

Security guard supervisors in the US typically earn a median annual salary of around $45,000 to $55,000, depending on experience, location, and the size of the security team. They often oversee security staff, coordinate schedules, and ensure safety protocols are followed, with some positions offering additional benefits or overtime pay.

What are popular job titles related to Security Guard Supervisor jobs in Alberta?

For Security Guard Supervisor jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Security Guard Supervisor jobs in Alberta look for?

The top searched job categories for Security Guard Supervisor jobs in Alberta are:

What cities in Alberta are hiring for Security Guard Supervisor jobs?

Cities in Alberta with the most Security Guard Supervisor job openings:

Security Guard Supervisor jobs near you
Infographic showing various Security Guard Supervisor job openings in Alberta as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $37,953 per year, or $18.2 per hour.

Casual Control Centre Operator

GardaWorld

Calgary, AB • On-site

CA$22 - CA$23/hr

Full-time

Re-posted 16 days ago

GardaWorld rating

5.1

Company rating: 5.1 out of 10

Based on 410 frontline employees who took The Breakroom Quiz

90th of 117 rated security

Job description

Your mission at GardaWorld

If you are looking for a job where you have significant responsibility, this is the one for you! As a Control Center Operator, you will play a key role in communication between agents, customers, and supervisors!  You will be responsible for the after hours scheduling and playing a key role in the day-to-day operations for all branches across Western Canada. This is a on-call casual position.

Position we are looking at filling:

This role follows a rotating monthly schedule between days and nights, with staggered shift times:

    • Day Shifts: 06:00-18:00 or 06:45-18:45
    • Night Shifts: 18:00-06:00 or 18:45-06:45

Casual employees will be scheduled to cover book-offs, vacation coverage, and other operational needs.

We are currently seeking individuals who have an open availability primarily Sunday- Wednesday and can be flexible to work both day and night shifts.

Job Benefits

  • We offer wages starting at $22-$23/hr
  • Opportunities to grow alongside GardaWorld 
  • Continuing education through GardaWorld Campus 
  • Corporate discounts 

What does a Western Canada Control Center Operator do in Calgary?

Key Objectives:

  • Handle a large volume of inbound and outbound providing solutions, handle inquiries and escalations to branch level
  • Follow communication scripts and use knowledge of the company's products and services to go off script when necessary
  • Identify customer needs, research issues, resolve complaints, and provide solutions
  • Maintain ownership of calls throughout the lifecycle of the caller's request, including follow-ups with end-users and escalation team
  • Recommend improvements to systems and processes for improved organizational efficiency

Daily and Weekly Tasks:

  • Communicate and liaise with Branch Management, Supervisors, Security Guards across Western Canada to provide after-hours support with operational issues.
  • Build positive relationships by going above and beyond with customer service, ensuring all questions are addressed appropriately
  • Meet daily personal/team qualitative and quantitative targets, and achieve all service, productivity, and quality objectives
  • Leverage data and insights gathered in the control center to recommend and influence process improvement opportunities
  • Handle Inbound/outbound calls providing resolutions, handle inquiries and escalations to branch level.
  • Actioning various alerts to ensure the health and safety

Qualifications:

  • Have a high school diploma or equivalent 
  • 1-2 years of previous Customer service required
  • Able to work in a fast-paced environment and handle working under pressure 
  • Ability to multitask, manage time and prioritize
  • Experience in a call center is an asset
  • Adept to problem solving and conflict resolution
  • Comfortable learning new computer programs
  • Able to pass the typing test with minimum average score of 50-60 words per minute.
  • Flexible availability
  • Be able to provide a clean criminal background check 

What GardaWorld employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply