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Security Console Operator Jobs in New York (NOW HIRING)

Ability to supervise security officers, to handle emergency situations, and to multitask as a console operator * Proficiency in the Microsoft Office software suite (Word, Excel, Outlook), as well as ...

Ability to supervise security officers, to handle emergency situations, and to multitask as a console operator * Proficiency in the Microsoft Office software suite (Word, Excel, Outlook), as well as ...

Software Engineer, Console

New York, NY · On-site

$120K - $160K/yr

... operators manage cloud resources. * Design, develop, and maintain scalable, secure and performant ... Experience with authentication, authorization and security best practices. * Familiarity with ...

Replace manual console operations with version-controlled, auditable automation built on ... Demonstrated experience building and operating security automation pipelines in production ...

Replace manual console operations with version-controlled, auditable automation built on ... Demonstrated experience building and operating security automation pipelines in production ...

Senior Security Engineer

White Plains, NY · On-site

$118K - $162K/yr

... SIEM console and running an incident to ground. You stay current with emerging threats and ... Operating and tuning the security stack day to day: XDR/MDR, SIEM, and SOC workflows--building and ...

Senior Security Engineer

White Plains, NY · On-site

$118K - $162K/yr

... SIEM console and running an incident to ground. You stay current with emerging threats and ... Operating and tuning the security stack day to day: XDR/MDR, SIEM, and SOC workflows-building and ...

Senior Security Engineer

White Plains, NY · Remote

$118K - $162K/yr

... SIEM console and running an incident to ground. You stay current with emerging threats and ... Operating and tuning the security stack day to day: XDR/MDR, SIEM, and SOC workflows-building and ...

Company Operating Rhythm At Deepgram, we expect an AI-first mindset--AI use and comfort aren't ... in security review. You own the outcome and ship the fix wherever it belongs: in Console, in our ...

New

Senior Manager, IT

New York, NY · On-site

$143K - $143K/yr

... Console, Cursor, and related access workflows * Partner with Security and Compliance to improve ... operating cadence * Provide ongoing performance feedback, goal setting, coaching, and development ...

Senior Manager, IT

$134K - $134K/yr

... Console, Cursor, and related access workflows * Partner with Security and Compliance to improve ... operating cadence * Provide ongoing performance feedback, goal setting, coaching, and development ...

Showing results 21-40

Security Console Operator information

See New York salary details

$12

$21

$31

How much do security console operator jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for security console operator in New York is $21.67, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $24.18 per hour, depending on experience, location, and employer.

What is a security console operator?

Security Console Operators are professionals responsible for monitoring security systems such as surveillance cameras, alarms, and access control systems from a central control room. They observe security feeds, respond to incidents or alarms, communicate with on-site security personnel, and document events to ensure the safety and security of a facility. Their role is crucial in preventing unauthorized access, managing emergencies, and coordinating responses to potential security threats.

What is the difference between Security Console Operator vs Security Guard?

AspectSecurity Console OperatorSecurity Guard
CredentialsBasic security training, possibly certifications in monitoring or alarm systemsSecurity guard license or certification, depending on state
Work EnvironmentControl rooms, monitoring centers, indoor environmentsPatrols, entrances, outdoor or indoor premises
Employer & IndustrySecurity companies, corporate facilities, hospitalsRetail stores, malls, industrial sites, public events
Primary DutiesMonitoring security systems, controlling access, responding to alarmsPatrolling premises, observing, deterring unauthorized activity

While both roles focus on security, Security Console Operators primarily monitor security systems and control access from a centralized location, whereas Security Guards actively patrol and observe physical premises. The roles often overlap in security credentials and industry usage, but their daily tasks and work environments differ significantly.

What are the key skills and qualifications needed to thrive as a security console operator?

To thrive as a Security Console Operator, you need strong situational awareness, attention to detail, and a solid understanding of security protocols, often backed by a high school diploma or security certification. Familiarity with surveillance systems, alarm monitoring software, and access control systems is typically required. Excellent communication, calmness under pressure, and decision-making skills help operators efficiently manage incidents and coordinate with security teams. These skills are vital to ensure the safety and security of people and property by enabling rapid, accurate responses to potential threats.

What are some common challenges security console operators face during their shifts, and how can they effectively address them?

Security Console Operators often encounter challenges such as managing multiple surveillance feeds simultaneously, responding quickly to alarms, and maintaining clear communication with on-site personnel. Situational awareness and the ability to prioritize incidents are crucial. To effectively address these challenges, operators should stay organized, use checklists, and participate regularly in training sessions to stay updated on protocols. Proactive communication with the security team ensures timely response and helps prevent escalation of incidents.
What are popular job titles related to Security Console Operator jobs in New York? For Security Console Operator jobs in New York, the most frequently searched job titles are:
What job categories do people searching Security Console Operator jobs in New York look for? The top searched job categories for Security Console Operator jobs in New York are:
What cities in New York are hiring for Security Console Operator jobs? Cities in New York with the most Security Console Operator job openings:
Infographic showing various Security Console Operator job openings in New York as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $45,078 per year, or $21.7 per hour.

OCC Console Train Dispatcher, Assistant Train Dispatcher and Train Service Supervisor

New York City Transit

Brooklyn, NY

$112K/yr

Full-time

Re-posted 27 days ago


New York City Transit Authority rating

7.5

Company rating: 7.5 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

510th of 842 rated public administrative organizations


Job description

Title: OCC Console Train Dispatcher, Assistant Train Dispatcher and Train Service Supervisor
Opens:                        July 31, 2026
Closes:                        August 30, 2026
Authority:                     TA
Department:                Subways
Division/Unit:               Service Delivery/Operations Control Center
Reports to:                  Superintendent, Control Center, OCC
Location:                       Operations Control Center, Manhattan (Midtown)
Hours of Work:            Various
 
Responsibilities
The Operations Control Center (OCC) is recruiting for highly experienced and motivated Operating Supervisors in the Department of Subways. Selected candidates will be subject to a skills assessment evaluation.
 
The OCC’s Console Train Dispatchers (CTD) serve as the operation’s frontline, expert, incident- management team. CTDs directly receive incoming information, including emergency communications, from various internal and external sources (e.g., field-based personnel), analyze the information quickly, devise safety-critical service-oriented solutions, and direct real-time decisions to emergency responders for immediate implementation and disposition. The goals are the safe resolution of reported incidents (e.g., mechanical failures, derailments, floods, fires, etc.) and resumed customer service. Highly motivated and skilled CTDs, who demonstrate a passion and commitment to performing the CTD function with attention to detail, are absolutely critical to the success of both the Subway Operation and New York City Transit at large.
 
As the OCC operates 24 hours/7 days a week, including weekends and holidays, CTD’s will be required to work various days and tours. These varying work assignments will be determined by the needs of service.
 
A CTD’s primary function is responding to incoming communications (e.g., radio calls) from train crews, field supervision, towers, and external agencies, providing incident management oversight under the supervision of a Desk Superintendent. During emergencies, OCC CTDs ensure the safety of maintenance crews working on the roadbed as well as the safety and security of customers and employees by directing inter- and intra-agency personnel on emergency procedures and mitigating service interruptions. They direct required emergency actions in compliance with applicable rules, regulations, policies, and procedures. They also conduct investigations on train delays and prepare reports describing the incidents that occurred within their area of responsibility. They cooperate with OCC-based Service Delivery personnel, field-based Line Superintendents, Train Service Supervisors, Train/Yard Dispatchers, and other Train Service personnel during emergency incidents and supervise delay-management efforts during unexpected service disruptions. CTDs may also be assigned to a service-regulation job, as needed and at the discretion of OCC management.
 
Compensation
Annual Base Salary + Assignment Differentials for Console Operator titles in the Operations Control Center:
 
                               
 
 
 Asst. TD(Console)             
         TD (Console)      
TSS (Console)
 
Entry Level
$80,401 +$5,115
$86,328 + $3,617
$90,128 +$2,478
 
2nd year
$80,401 +$10,230
$91,642 + $3,617
$95,680 +$2,478
 
3rd year
$80,401 +$15,345
$102,268 + $3,617
$106,786 +$2,478
 
4th year
$94,357 +$20,460
$107,584 + $7,233
$112,339 +$2,478
 
Eligibility
All NYCT Assistant Train Dispatchers, Train Dispatchers and Train Service Supervisors are eligible to apply.
Desired Skills
  • Comprehensive knowledge of NYCT and Service Delivery rules, regulations, policies, and procedures.
  • Ability to work effectively in a fast- paced, communications-heavy environment.
  • Ability to manage multiple responsibilities and tasks with superior attention to detail.
  • Familiarity with operations in Sub-divisions A, B and C.
  • Strong analytical, critical-thinking, and decision-making skills Excellent verbal and written communication skills.
  • Strong computer skills, including comfort with learning new applications and programs.
  • Strong interpersonal skills, including the ability to provide clear concise direction during major incidents.
Other Information
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policy making position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).
Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.
To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. This requirement applies to candidates applying to internal/lateral postings within the same title. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct.

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