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Security Associate Jobs in Springfield, IL (NOW HIRING)

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How much do security associate jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for security associate in Springfield, IL is $20.50, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $21.92 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Security Associate, and why are they important?

To thrive as a Security Associate, you need a strong understanding of security protocols, incident response, and surveillance, often supported by a high school diploma or equivalent and sometimes security certification. Familiarity with CCTV systems, access control software, and incident reporting tools is typically required. Exceptional observation skills, attention to detail, and the ability to remain calm under pressure are vital soft skills in this role. These skills are important to effectively protect people and property, respond to emergencies, and ensure a safe environment.

What types of situations might a Security Associate encounter during a typical shift, and how are they expected to respond?

As a Security Associate, you may encounter various situations such as unauthorized access attempts, minor disturbances, lost property, or safety hazards. You are expected to assess each situation calmly, follow established protocols, and communicate effectively with both team members and the public. Quick decision-making and clear reporting are essential, as is collaborating with law enforcement or emergency services when necessary. Regular training helps you stay prepared for diverse scenarios, ensuring the safety and security of the premises.

What are Security Associates?

Security Associates are professionals responsible for ensuring the safety and security of people, property, and information within an organization or facility. Their duties often include monitoring surveillance equipment, patrolling premises, controlling access points, and responding to incidents or emergencies. Security Associates may also perform checks, write reports, and assist law enforcement when necessary. The role requires attention to detail, good communication skills, and the ability to respond quickly and effectively to potential security threats.

What is the difference between Security Associate vs Security Guard?

AspectSecurity AssociateSecurity Guard
CredentialsTypically requires a security license or certification, sometimes basic trainingOften requires a security license or certification, similar training
Work EnvironmentIndoor and outdoor settings, including retail, corporate, and event venuesPrimarily on-site at specific locations like malls, buildings, or events
Employer & IndustryEmployers include retail stores, corporate offices, and event organizersEmployers include malls, private properties, and security firms

Security Associates and Security Guards often share similar credentials and work environments, focusing on safety and surveillance. The main difference lies in their roles' scope; Security Associates may have more customer interaction and perform additional duties like monitoring systems, while Security Guards typically focus on patrol and access control. Both roles are essential for security in various settings.

What are the most commonly searched types of Security jobs in Springfield, IL? The most popular types of Security jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Security Associate jobs? Cities near Springfield, IL with the most Security Associate job openings:
Infographic showing various Security Associate job openings in Springfield, IL as of May 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $42,646 per year, or $20.5 per hour.
MENTAL HEALTH SECURITY CLERK - IP TECH

MENTAL HEALTH SECURITY CLERK - IP TECH

Memorial Health

Pleasant Plains, IL • On-site

$28.15/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Memorial Health rating

6.9

Company rating: 6.9 out of 10

Based on 168 frontline employees who took The Breakroom Quiz

450th of 865 rated healthcare providers

Job description

Min
USD $17.60/Hr.
Max
USD $28.15/Hr.
Overview
Position Overview:
Our Mental Health Security Clerk plays a vital role in maintaining a safe and secure environment for patients, visitors, employees, and physicians. This position is crucial in ensuring the overall safety of the unit while serving as the primary communication and information hub.
Key Responsibilities:
  • Maintain a visible presence on the unit to enhance security and support.
  • Answer telephones and direct unit traffic effectively.
  • Enter patient orders into the electronic medical record accurately and in a timely manner.
  • Intervene in challenging and sometimes physical situations to ensure the safety of all individuals on the unit.

Schedule:
  • Full-Time: 02:45pm - 11:15pm (With Every Other Weekend)
  • Weekends: Every Other Weekend

If you are passionate about creating a secure and supportive environment in a mental health setting, we encourage you to apply!
To review Memorial's Benefits click here: Benefits - Memorial HR
Qualifications
Education:
  • High school diploma or GED required; an associate's or bachelor's degree is preferred.

Licensure/Certification/Registry:
  • Basic Life Support (BLS) Certification within 30 days of job placement is required.
  • Successful completion of Safety First Training within 30 days of hire and annually thereafter is required.

Experience:
  • Minimum of two years of experience as a security officer, in law enforcement, or in the military is required.
  • One year of secretarial or comparable clerical experience is strongly preferred.
  • At least one year of Memorial Health security experience is preferred.

Other Knowledge/Skills/Abilities:
  • Ability to remain calm and collected in stressful situations, utilizing rational thinking and decision-making.
  • Skill in managing and prioritizing multiple incidents/tasks simultaneously.
  • Strong verbal and written communication skills for effectively interacting with a diverse range of people, including handling emotional situations.
  • Proficiency in applying de-escalation techniques.
  • Ability to maintain a high level of confidentiality.
  • Physical capability to perform prolonged standing, sitting, lifting patients, and restraining patients as necessary.
  • Excellent interpersonal and customer service skills.
  • Proficient with personal computers and software, including Microsoft Excel, Word, Outlook, and PowerPoint.
  • Demonstrates initiative, self-direction, motivation, and a proven ability to work successfully with a variety of people and disciplines.
  • Knowledge of medical terminology is preferred.

Responsibilities
Safety and Security:
  • Control entry and exit of colleagues and visitors to the unit.
  • Check in visitors and ensure all belongings are properly stored before granting access.
  • Monitor unit surveillance and cameras, alerting colleagues to potential safety issues.
  • Provide a visible deterrent to prohibited activities.
  • Report any security or safety risks to all staff.
  • Assist in maintaining a safe environment and report unsafe conditions.
  • Under the direction of the Registered Nurse, use verbal de-escalation techniques to manage disputes and diffuse potentially violent situations.
  • Physically manage combative or violent individuals as necessary, under the guidance of the Registered Nurse.
  • Conduct searches of persons, patient belongings, and rooms to ensure safety.

Communication:
  • Promptly greet others in a friendly manner.
  • Use AIDET (Acknowledge, Introduce, Duration, Explanation, Thank You) and Greet & Feet to direct others.
  • Respond to questions and provide direction within the scope of the role.
  • Facilitate accurate and professional communication with nursing staff, physicians, patients, and visitors through various methods.
  • Use the Physician Profile to ensure accurate paging of physicians.

Information Processing:
  • Prioritize stat orders and immediate needs.
  • Accurately process orders and input data into the electronic medical record.
  • Maintain accurate paper records for non-computerized items.
  • Refer patient/visitor concerns to nursing or customer service staff.
  • Direct news media inquiries to nursing or public relations staff.

Medical Records Maintenance:
  • Assemble admission chart packs and ensure patient identifiers are on all forms.
  • Scan patient documents to Medical Records.
  • Gather and copy necessary paperwork for patient transfers to other units and facilities.
  • Manage sensitive and confidential patient and family information.

Service Requisitions:
  • Collaborate with Nursing Material Specialists to ensure adequate supplies are available.
  • Review new supplies and equipment upon arrival, validating accuracy and placement.
  • Send service requisitions to interdisciplinary departments.
  • Facilitate equipment maintenance with Biomed or the appropriate department.

Unit Operations:
  • Complete basic patient care tasks as directed by the registered nurse.
  • Serve, monitor, and collect food trays and utensils.
  • Respond to call lights and bed/chair alarms.
  • Provide direct patient observation and complete observation rounds as delegated.
  • Assist in safety checks upon patient admission and room checks.
  • Expedite timely patient admission, discharge, and transfer to facilitate flow.
  • Participate in quality improvement activities by maintaining logs and statistical records.
  • Act as a preceptor as needed.
  • Handle medications from the pharmacy, ensuring they are secured or delivered to licensed staff.
  • Assist with stocking unit supply stations.

Accountability:
  • Comply with established policies, procedures, standards, and guidelines.
  • Follow the chain of command.
  • Utilize time and resources effectively and efficiently.
  • Maintain cleanliness of the unit, service areas, and equipment.
  • Collaborate with all members of the healthcare team.
  • Support and participate in planned changes enthusiastically.
  • Accept responsibility for the timely completion of assigned tasks.

Additional Duties:
  • Perform other related work as required or requested.

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