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Secure Messaging Jobs (NOW HIRING)

TENCU

Video Banker - College Graduate

Nashville, TN · On-site

$17.50 - $21.75/hr

Deliver exceptional member service through video, chat, email, and secure messaging * Build rapport and identify member needs through active listening and engaging conversations * Assist with account ...

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How much do secure messaging jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for secure messaging in the United States is $17.98, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Secure Messaging vs Network Security Specialist?

AspectSecure MessagingNetwork Security Specialist
CredentialsCertifications like CompTIA Security+, CISSPCertifications like CISSP, CEH, CCNP Security
Work EnvironmentFocus on communication platforms, encryption toolsFocus on network infrastructure, firewalls, intrusion detection
Industry UsageUsed in healthcare, finance, any sector requiring secure communicationUsed across IT, finance, government for protecting networks

Secure Messaging specialists focus on ensuring the confidentiality and integrity of digital communications through encryption and secure platforms. Network Security Specialists, on the other hand, protect entire network infrastructures from threats. While both roles require security certifications and work within similar industries, their core responsibilities differ: one emphasizes secure communication channels, the other network defense.

What are the key skills and qualifications needed to thrive as a Secure Messaging Specialist, and why are they important?

To thrive as a Secure Messaging Specialist, you need a solid understanding of cybersecurity principles, encryption protocols, and relevant compliance standards, usually supported by a degree in computer science or information security. Familiarity with secure messaging platforms, Public Key Infrastructure (PKI), and certifications like CISSP or CISM is often required. Strong analytical thinking, attention to detail, and effective communication help you identify vulnerabilities and work collaboratively across teams. These capabilities are crucial for protecting sensitive information, ensuring regulatory compliance, and maintaining trust in digital communication systems.

What are some common challenges faced by professionals in Secure Messaging roles, and how can they be addressed?

Professionals in Secure Messaging roles often encounter challenges such as staying updated with evolving security protocols, managing high volumes of sensitive data, and ensuring regulatory compliance (e.g., HIPAA, GDPR). Collaboration with IT, legal, and compliance teams is crucial to address these concerns effectively. Regular training, adopting best practices in encryption, and leveraging automated monitoring tools can help mitigate risks and maintain secure communication channels.

What is secure messaging?

Secure messaging is a method of exchanging information electronically that ensures messages are encrypted and protected from unauthorized access. It is commonly used in industries like healthcare, finance, and legal services to safeguard sensitive data such as personal information or confidential business details. Secure messaging platforms often comply with regulations like HIPAA or GDPR and include features like authentication, end-to-end encryption, and audit trails. These measures help organizations maintain privacy, prevent data breaches, and meet legal requirements for data security.
Infographic showing various Secure Messaging job openings in the United States as of May 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $37,403 per year, or $18 per hour.
Medical Appointment Clerk (temporary)

Medical Appointment Clerk (temporary)

CABAN RESOURCES, LLC

Goldsboro, NC • On-site

Full-time

Posted 16 days ago

Job description

Medical Appointment Clerk
SUMMARY: Schedules appointments in a government computer system for primary care, specialty and subspecialty medical care. In addition to scheduling requested appointments, this position will call patients or respond to secure messaging submissions to schedule, reschedule, and/or cancel appointments as needed, to include appointments for consult/referral specialty care within the MTF or at civilian facilities.
  1. QUALIFICATIONS:

1.1. Mandatory knowledge and skills.
1.1.1. A fully qualified typist (computer keyboard) with a minimum of 50 WPM is required.
1.1.2. Clearly speak and understand the English language.
1.1.3. Use of standard office equipment, such as personal computers, copiers, fax machines, and telephone systems.
1.1.4. Possess general medical ethics, telephone etiquette, and excellent communication and customer service skills.
1.2. Education. High school diploma or General Educational Development (GED) equivalency.
1.3. Experience. At least 6 months of experience in medical office scheduling.
1.4. Work Environment/Physical Requirements. The work is mainly sedentary, but may require walking, bending, standing, and/or carrying of light items such as files, manuals, and medical records.
  1. UNIQUE MILITARY HEALTH CARE SYSTEMS/PROCEDURES:

2.1. Armed Forces Health Longitudinal Technology Application (AHLTA)
2.2. Composite Health Care systems (CHCS) and/or MHS GENESIS
2.3. Defense Enrollment Eligibility Reporting System (DEERS)
  1. PERFORMANCE OUTCOMES:

3.1. Schedules medical appointments and determines patient eligibility for services from phone calls, secured messaging or other methods used for appointment requests. Supports PCM by name processing for appointment and appropriate access to care timeframes during allocation of standard appointment types.
3.2. Maintains appointment schedules using a Government computer system (Composite HealthCare
Systems (CHCS), AHLTA or MHS GENESIS.
3.3. Validates eligibility through appropriate booking through Defense Eligibility Report System (DEERS).
May be required to register patients not already in computer system, such as newborns.
3.4. Maintains accurate and up-to-date patient schedules and logs. Utilizes the Government computer system tools and standard protocols (detail codes, freezing slots, and TRICARE on-line usage) to facilitate maintenance of appointment slots, rescheduling options or cancellation processing.
3.5. Validates basic patient demographic information prior to booking appointments for patients. Makes
required updates.
3.6. Call patients or respond to secure messaging requests as needed to schedule, reschedule, and/or cancel appointments. Promotes consult/referral specialty medical care within the MTF or at civilian facilities.
Provides patients with specific visit instruction.
3.7. Pulls records and files documentation as needed. Confirms medical records are available for upcoming appointments on provider schedules.
3.8. May assist in preparation of patient notices (telephonically or form letter formats) for appointment reminders, no shows, or reschedule/cancellations.
3.9. Receive and electronically deliver telephone messages (t-cons) to PCMs and/or clinic nurses by using the Government computer system, standard protocols and individual clinic guidelines as needed.
3.10. If in the lead clerk position, attendance to the clinic Access to Care Meeting mandatory for central booking representation.

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