Salary: $21.01 Hourly
Location : 1392 E Vine St, Kissimmee, FL 34744, FL
Job Type: Full-time
Job Number: 03002
Department: SECTION EIGHT
Opening Date: 07/20/2026
Closing Date: 7/27/2026 11:59 PM Eastern
General Description of Duties
**Position subject to close at any time**
NOTE TO INTERNAL APPLICANTS:INTERNAL CANDIDATES IN THE SAME CLASSIFICATION AND/OR PAY GRADE AS THE POSITION POSTED WILL NOT RECEIVE A PAY ADJUSTMENT IF SELECTED.
Under direction, the purpose of the position is to provide a variety of routine and specialized clerical and technical functions for the Section 8 Housing Program. Employees in this classification function at journey level to determine the eligibility, continued eligibility, maintenance of files, determination of proper rent, rent increases, and compliance with HUD policies and procedures.
Essential Job Functions
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
- Establishes initial interview with tenants holding portable vouchers.
- Disseminates information to tenants regarding their rights and responsibilities, the availability of units, Osceola County-specific requirements, and all other pertinent information.
- Conducts annual re-examination to include sending out re-certification letters, making and logging appointments, interviewing clients, verifying income, calculating rent and utility allowances, mailing required notices, processing payment documents and changes, and processing transfers for occupancy.
- Confers with client employers, organizations, and other agencies, to confirm client information.
- Brief voucher holders on housing availability, housing options, lease obligations, equal housing rights, and Section 8 requirements.
- Processes interim changes in tenant files, such as changes in AFDC/child support payments, employment, number of children, marriage, divorce, etc, and amends lease contract, when applicable, sends documentation as required.
- Coordinates tenant transfers.
- Performs data entry functions, enters tenant information, and updates files on the computer.
- Coordinates with the HQS Inspector to ensure that inspections are completed in a timely manner.
- Performs a variety of complex and specialized administrative functions, e.g., reviewing data, typing, report processing, and documentation verification.
- Receives inquiries and concerns, ascertaining the nature of the request, and resolving personally, directing to the appropriate department, or acting as a liaison to the appropriate individual.
- Generates various complex and specialized correspondence, memos, reports, or other relevant materials appropriate to the assigned department.
- Performs a variety of critical record-keeping duties.
- Attends meetings for the dissemination of information as required by the assigned supervisor.
- Performs duties as assigned/necessary related or logical in assignment to the position.
Minimum Qualifications
Education:
- High School Diploma or GED.
Experience:
- Two (2) years of housing, case management, file management, and/or housing leasing experience
- Combination of similar multi-level administrative experience and education
Miscellaneous:
- Must possess and maintain a valid Florida Driver's License.
Knowledge, Skills and Abilities
- Knowledge of the general operations and procedures of a Public Housing Agency (PHA);
- Knowledge of the purposes, policies, and regulations of the Housing Authority as established by the Board of County Commissioners, as set forth by HUD regulations;
- Knowledge of requirements, rules, and regulations for HAP;
- Ability to understand, follow and supervise written and oral instructions;
- Ability to communicate effectively verbally and in writing;
- Skill in establishing and maintaining effective working relations with all levels of management, employees, other departments, officials, and the general public; skill in the principles and techniques of customer service skills;
- Skill in preparing complex correspondence, summaries, and reports in a clear and concise manner; skill in business English, e.g., correspondence formats, spelling, punctuation, and grammar;
- Ability to access, operate and maintain various software applications;
- Ability to operate basic office equipment e.g., computer terminals, printers, copy machines, telephone systems, facsimile machines;
- Skill in reading, updating, and maintaining various records and files; skill in complex administrative support functions, e.g., records maintenance, data analysis, reports processing, documentation proofing.
Physical Demand Requirements:
Physical Demand: Light
- 20 pounds maximum lifting.
- Frequent (up to 2/3 of the work time) lifting, carrying up to 10 lbs.
- If less lifting involved will require significant walking/standing may be required.
- If mostly sitting is involved will require push/pull on arm or leg controls.
- Expressing or exchanging ideas by spoken word or perceiving sound by ear.
- Good eye sight for production or safety of self and others.
- Physical agility is required in kneeling, bending, stooping, and reaching.
- Required to have clear vision at distances of 20 inches or less.
Employee Benefits
Welcome to a workplace that values you. Osceola County offers a comprehensive benefits package to fit your needs and the needs of your family.
Join us in making a difference in our community, knowing we're here to support you every step of the way.
Group Health, Dental, Vision, and Life Insurance
Medical and Dental Insurance at no cost to the employee. In addition, the County contributes 83.5% to the dependent(s) premium coverage.
Deductions Per Paycheck - HRA Base Plan
Coverage
Employee
Employee + 1
Family
Health-HRA Base
$0.00
$130.46
$202.93
HRA Buy-Up
$37.60
$174.33
$271.19
Dental Base
$0.00
$12.72
$23.42
Dental Buy-Up
$3.35
$19.24
$32.63
Vision
$3.42
$6.84
$9.15
Short-Term Disability
$0.00
N/A
N/A
Long-Term Disability
$0.00
N/A
N/A
Short-Term and Long-Term Disability
At no cost to the employee. The County offers Short-Term and Long-Term Disability at 60% of the employee's weekly base salary. The employee has the option to purchase an additional 10% coverage.
Employee Assistance Program (EAP)
EAP provides confidential counseling and referral services to employees and their family members at no cost.
Employee Wellness Program
Employee Wellness Program promotes a variety of activities to encourage total well-being including physical, emotional, and financial health. Rewards can be earned.
Gym Membership Reimbursement
Gym Membership Reimbursement, up to $20.00 per month.
Basic Life Insurance Policy
At no cost to the employee, equal to one time the employee's annual salary, rounded to the next thousand dollars. Employees can opt to buy additional Life Insurance.
Employee Health Center
The County provides a private health center for County Employees and eligible dependents. The Employee Health Center offers an array of primary care services, including sick visits, enhanced by x-ray services, pulmonary tests, lab work, and a dispensary offering over 200 generic medications onsite. Services at the Health Center are offered at no cost to the employees and their eligible dependents.
Employees who are enrolled on the County's Medical plan have access to the Employee Health Center on day one of employment. The Health Center is available to patients 8 years of age and older.
Vacation & Sick Leave Accruals
Service Time
Accruals Per Month
1 month - 5 years
8 hours
5 years and 1 month - 10 years
10 hours
10 years and 1 month - 15 years
12 hours
15 years and 1 month - 20 years
13.34 hours
20 years and over
16.66 hours
Sick Leave Accruals
Classification
Accruals Per Month
Full time employees
8 hours
Part time employees
4 hours
Paid Holidays
Paid Holidays + 1 Floating Holiday (to be chosen by the Employee)
- New Year's Day
- Martin Luther King Jr. Day
- Memorial Day
- Juneteenth
- Independence Day
- Labor Day
- Veterans Day
- Thanksgiving Day
- Thanksgiving - Day After
- Christmas Eve
- Christmas Day
Administrative Leave
40 hours of Administrative Leave per fiscal year for Exempt employees.
Sick Leave Bank
Available to employees experiencing a catastrophic medical related event, with up to 240 hours per fiscal year. Enrollment required.
Vacation/Sick Leave Buy-Back Program
Eligible employees may sell back up to eighty (80) hours of accrued leave per fiscal year. (This program is subject to availability of funds and may be amended or terminated at any time without notice.)
Paid Bereavement Leave
Up to five (5) working days off.
Tuition Reimbursement
Up to $1,600 per Fiscal Year, for degree seeking employees. Degree must be related to employee's current position.
Membership in the Florida Retirement System
The County is a Florida Retirement System Employer! For Fiscal Year 2025, County contribution for Regular Class members is 13.63%, subject to a mandatory 3% employee contribution. Rates and Contributions are set by Florida Legislation.
A 457b Deferred Compensation Program
A 457b Deferred Compensation Program is also available to help employees boost their retirement saving goals, with pre-tax and post-tax contributions, as well as IRA plan options. Employee sponsored.
Employee Recognition Program
We see your hard work, and we celebrate it! Through our Employee Appreciation Committee and the "You've Been Caught Doing Good" program, we recognize outstanding performance or accomplishments with prizes including monetary rewards and merchandise.
01
Are you a U.S. Military Veteran?
02
Are you electing to claim Veteran's Preference? (If electing to claim Veteran's Preference, be sure to complete the Veteran's Preference Eligibility Form located on the home page of NeoGov.)
03
Do you possess a High School Diploma or GED?
04
Briefly explain and list your years of professional experience working with a federal housing program. (Experience must be demonstrated in the "Work Experience" section of the application.) If none, list N/A.
05
Explain any knowledge you have of the general operations and procedures of a Public Housing Agency (PHA), the purposes, policies, and regulations of the Housing Authority (as established by the Board of County Commissioners, as set forth by HUD), regulations or requirements, and/or rules and regulations for HAPP. If none, list N/A.
06
Do you possess a valid Driver's License? If yes, what state?
Required Question