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Secret Shoppers Jobs in Riverside, CA (NOW HIRING)

Five Guys

Shift Lead - 1122

Orange, CA · On-site

$10.50 - $22/hr

We have a unique bonus program, called the Secret Shopper program that provides the opportunity to earn cash bonuses for everyone on your team by upholding our high standards and delivering an ...

Five Guys

Crew Member - 1122

Orange, CA · On-site

$20/hr

We also have a unique bonus program, called the Secret Shopper program that provides the opportunity to earn cash bonuses for everyone by upholding our high standards and delivering an outstanding ...

Five Guys

Crew Member - 1122

Orange, CA

$20/hr

We also have a unique bonus program, called the Secret Shopper program that provides the opportunity to earn cash bonuses for everyone by upholding our high standards and delivering an outstanding ...

Five Guys

Crew Member - 1486

Mission Viejo, CA · On-site

$20/hr

We also have a unique bonus program, called the Secret Shopper program that provides the opportunity to earn cash bonuses for everyone by upholding our high standards and delivering an outstanding ...

Five Guys

Crew Member - 1486

Mission Viejo, CA · On-site

$20/hr

We also have a unique bonus program, called the Secret Shopper program that provides the opportunity to earn cash bonuses for everyone by upholding our high standards and delivering an outstanding ...

Five Guys

Crew Member - 1122

Orange, CA · On-site

$20/hr

We also have a unique bonus program, called the Secret Shopper program that provides the opportunity to earn cash bonuses for everyone by upholding our high standards and delivering an outstanding ...

Five Guys

Crew Member - 1486

Mission Viejo, CA · On-site

$20/hr

We also have a unique bonus program, called the Secret Shopper program that provides the opportunity to earn cash bonuses for everyone by upholding our high standards and delivering an outstanding ...

TOMDAN ENTERPRISES

UNIT MANAGER

Montclair, CA

$23 - $25/hr

... Secret Shopper results by ensuring customer experience is to Tommy's standard Responsible for overall standards of the restaurant per the Visitation Checklist Competent and knowledgeable with the ...

TOMDAN ENTERPRISES

UNIT MANAGER

Chino, CA

$23 - $25/hr

... Secret Shopper results by ensuring customer experience is to Tommy's standard Responsible for overall standards of the restaurant per the Visitation Checklist Competent and knowledgeable with the ...

TOMDAN ENTERPRISES INC

UNIT MANAGER

Corona, CA · On-site

$23 - $25/hr

... Secret Shopper results by ensuring customer experience is to Tommy's standard Responsible for overall standards of the restaurant per the Visitation Checklist Competent and knowledgeable with the ...

TOMDAN ENTERPRISES

UNIT MANAGER

Riverside, CA

$70K - $71K/yr

... Secret Shopper results by ensuring customer experience is to Tommy's standard Responsible for overall standards of the restaurant per the Visitation Checklist Competent and knowledgeable with the ...

TOMDAN ENTERPRISES

UNIT MANAGER

Corona, CA

$23 - $25/hr

... Secret Shopper results by ensuring customer experience is to Tommy's standard Responsible for overall standards of the restaurant per the Visitation Checklist Competent and knowledgeable with the ...

TOMDAN ENTERPRISES INC

UNIT MANAGER

Lake Forest, CA

$23 - $25/hr

... Secret Shopper results by ensuring customer experience is to Tommy's standard Responsible for overall standards of the restaurant per the Visitation Checklist Competent and knowledgeable with the ...

TOMDAN ENTERPRISES

UNIT MANAGER

Lake Forest, CA

$23 - $25/hr

... Secret Shopper results by ensuring customer experience is to Tommy's standard Responsible for overall standards of the restaurant per the Visitation Checklist Competent and knowledgeable with the ...

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All JobsSecret Shoppers JobsSecret Shoppers Jobs in Riverside, CA

Secret Shoppers information

See Riverside, CA salary details

$9

$18

$29

How much do secret shoppers jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for secret shoppers in Riverside, CA is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $19.04 per hour, depending on experience, location, and employer.

What are some common challenges Secret Shoppers face during assignments, and how can they overcome them?

Secret Shoppers often encounter challenges such as maintaining anonymity while gathering detailed information, remembering specific criteria for evaluation, and managing multiple assignments with tight deadlines. To overcome these, it's helpful to thoroughly review assignment guidelines beforehand, take discreet notes immediately after visits, and use organizational tools or apps to track tasks. Building strong observation skills and practicing subtlety can also help ensure accurate, unbiased reporting without drawing attention.

What are secret shoppers?

Secret shoppers, also known as mystery shoppers, are individuals hired by companies to visit their stores, restaurants, or other service locations anonymously. Their job is to evaluate the quality of service, cleanliness, employee behavior, and overall customer experience by acting as regular customers. Secret shoppers report their findings back to the company, which uses this feedback to identify areas for improvement. This helps businesses maintain high standards and ensure consistent customer satisfaction.

How can I become a secret shopper?

To become a secret shopper, you can sign up with reputable mystery shopping companies that offer assignments in retail, dining, or service industries. Typically, you need to complete an application, pass a background check, and have good observational and communication skills. Some companies may require a smartphone or specific reporting tools to submit your evaluations.

What is the difference between Secret Shoppers vs Mystery Shoppers?

AspectSecret ShoppersMystery Shoppers
CredentialsNo formal certifications requiredNo formal certifications required
Work EnvironmentRetail, hospitality, service industriesRetail, hospitality, service industries
Employer UsageMarket research companies, retailersMarket research companies, retailers
Search IntentCompare, evaluate customer serviceEvaluate, assess customer experience

Both Secret Shoppers and Mystery Shoppers are used to assess customer service quality in various industries. While the terms are often used interchangeably, Secret Shoppers typically focus on discreet evaluations of overall customer experience, whereas Mystery Shoppers may have more specific assignments. Both roles require no formal certifications and are employed by market research firms and retailers to improve service standards.

Do secret shoppers really make money?

Secret shoppers are paid for evaluating customer service and store experiences, with compensation typically ranging from a few dollars to around $20 per assignment. Earnings depend on the number and complexity of tasks completed, and some companies offer bonuses or incentives for consistent work. It is generally considered part-time work suitable for supplemental income rather than a full-time salary.

What is the best secret shopper to work for?

There is no definitive 'best' secret shopper company, as quality and pay vary among firms. Reputable companies often have positive reviews, clear payment structures, and provide training or guidelines, making them more reliable options for secret shoppers. Researching reviews and verifying legitimacy can help identify trustworthy opportunities in this field.

How much do mystery shoppers get paid?

Mystery shoppers typically earn between $10 and $25 per hour, depending on the complexity of the assignment and location. Some jobs pay a flat fee for completing specific tasks or reports, and pay rates can vary based on experience and the company hiring. Many mystery shopping jobs also offer reimbursement for purchases made during evaluations.

What are the key skills and qualifications needed to thrive as a Secret Shopper, and why are they important?

To thrive as a Secret Shopper, you need keen observation skills, attention to detail, and the ability to follow specific assignment guidelines, often with no formal education required but some employers may prefer prior retail experience. Familiarity with online reporting systems and mobile apps used for submitting evaluations is typically necessary. Strong communication, objectivity, and reliability are standout soft skills for providing accurate and unbiased feedback. These skills are important to ensure that businesses receive actionable insights to improve customer service and operational standards.
What are popular job titles related to Secret Shoppers jobs in Riverside, CA? For Secret Shoppers jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Secret Shoppers jobs in Riverside, CA look for? The top searched job categories for Secret Shoppers jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Secret Shoppers jobs? Cities near Riverside, CA with the most Secret Shoppers job openings:
Secret Shoppers jobs near you
Infographic showing various Secret Shoppers job openings in Riverside, CA as of June 2026, with employment types broken down into 61% Full Time, 31% Part Time, 1% Temporary, and 7% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $38,744 per year, or $18.6 per hour.
Shift Lead - 1122

Shift Lead - 1122

Five Guys

Orange, CA • On-site

$10.50 - $22/hr

Part-time

Medical, Dental, Vision, Retirement

Posted 8 days ago

Five Guys rating

6.3

Company rating: 6.3 out of 10

Based on 378 frontline employees who took The Breakroom Quiz

13th of 104 rated fast food restaurants

Job description

The pay for this position is $20.50 - $22.00/hour +Tips +Bonus 

Shift Leaders at Five Guys provide their leadership and expertise in helping our restaurant teams WOW our customers each day. They set the example and teach crew members how to maintain our high standards.

We have a unique bonus program, called the Secret Shopper program that provides the opportunity to earn cash bonuses for everyone on your team by upholding our high standards and delivering an outstanding dining experience.

We’re a group of people passionate about the food we serve, who we are as a company and how we work as a team. And most importantly we like to have fun!
At Five Guys, the philosophy is simple: great burgers and fries, crafted in a clean restaurant run by friendly staff.  We are focused on creating an environment where all our employees take ownership of their work and have fun doing it. If you’re a self-starter ready for a career that you can take pride in, apply to this stepping stone to management.

What's in it for you?

  • A fast-paced, high-energy environment
  • Competitive base pay and excellent potential bonus
  • A fun work environment and culture where we take food quality and food safety very seriously but do not take ourselves too seriously
  • Work with fresh ingredients and highest quality products
  • Amazing growth opportunities
  • Free Meals while you work
  • 401(k), Medical, Dental and Vision based on eligibility

Click here for a detailed job description

Five Guys Operations LLC participates in eVerify. Click here for information about eVerify.

Click the following links for important information about Five Guys' participation in this program and your rights.

eVerify Notice of Participation - English

eVerify aviso de participación - Espanol

Right to Work Poster - English

Derecho al trabajo en cartel - Espanol

Know Your Rights EEO poster: https://www.eeoc.gov/poster

By choosing to APPLY, you acknowledge that we are an eVerify employer and you have read the Detailed Position Description, as well as our Privacy Policy.


It is the policy of Five Guys to provide equal employment opportunity (EEO) to all persons.

The Company strives to increase representation of women, people of color, veterans and individuals with disabilities in all areas of the Company.

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