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Secret Shoppers Jobs in Indiana (NOW HIRING)

Shift Lead (manager)

Kokomo, IN · On-site

$14 - $16/hr

Secret Shopper bonus plan in addition to your base pay. We have 2 Secret Shops each week and everyone on your team working during those shifts is eligible for bonuses based on the results of those ...

Secret Shopper bonus plan in addition to your base pay. We have 2 Secret Shops each week and everyone on your team working during those shifts is eligible for bonuses based on the results of those ...

Secret Shopper bonus plan in addition to your base pay. We have 2 Secret Shops each week and everyone on your team working during those shifts is eligible for bonuses based on the results of those ...

Insures a pleasant and productive shopping experience for all customers. * Assists the GSM / DM and ... secret shops, etc.). * Remains Product "expert" through ongoing product knowledge training ...

General Manager

Muncie, IN · On-site

$75K - $90K/yr

And there's one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you'll be ... Ensure a seamless and satisfying shopping experience by actively responding to customer feedback ...

Insures a pleasant and productive shopping experience for all customers. * Assists the GSM / DM and ... secret shops, etc.). * Remains Product "expert" through ongoing product knowledge training ...

Insures a pleasant and productive shopping experience for all customers. * Assists the GSM / DM and ... secret shops, etc.). * Remains Product "expert" through ongoing product knowledge training ...

Insures a pleasant and productive shopping experience for all customers. * Assists the GSM / DM and ... secret shops, etc.). * Remains Product "expert" through ongoing product knowledge training ...

Secret Shoppers information

See Indiana salary details

$8

$16

$26

How much do secret shoppers jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for secret shoppers in Indiana is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $17.40 per hour, depending on experience, location, and employer.

What is the difference between Secret Shoppers vs Mystery Shoppers?

AspectSecret ShoppersMystery Shoppers
CredentialsNo formal certifications requiredNo formal certifications required
Work EnvironmentRetail, hospitality, service industriesRetail, hospitality, service industries
Employer UsageMarket research companies, retailersMarket research companies, retailers
Search IntentCompare, evaluate customer serviceEvaluate, assess customer experience

Both Secret Shoppers and Mystery Shoppers are used to assess customer service quality in various industries. While the terms are often used interchangeably, Secret Shoppers typically focus on discreet evaluations of overall customer experience, whereas Mystery Shoppers may have more specific assignments. Both roles require no formal certifications and are employed by market research firms and retailers to improve service standards.

Can I get paid to be a secret shopper?

Secret shoppers are paid for evaluating customer service, store cleanliness, and product quality. Payments vary by assignment and company, and some require completing reports or assessments as part of the job. It is a legitimate way to earn money, but applicants should be cautious of scams and verify the legitimacy of the employer before accepting assignments.

How to get into being a secret shopper?

To become a secret shopper, you can sign up with reputable companies that offer mystery shopping assignments. Typically, you need to complete an application, pass a background check, and have good observational and communication skills. Some roles may require a smartphone or specific reporting tools to submit evaluations.

What cities in Indiana are hiring for Secret Shoppers jobs?

Cities in Indiana with the most Secret Shoppers job openings:

Infographic showing various Secret Shoppers job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $35,339 per year, or $17 per hour.

Shift Lead (manager)

Five Guys

Kokomo, IN • On-site

$14 - $16/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 13 days ago


Five Guys rating

6.3

Company rating: 6.3 out of 10

Based on 388 frontline employees who took The Breakroom Quiz

15th of 106 rated fast food restaurants


Job description

Job Requirements
Join our Team & Grow with US!
Opening New Locations across Indiana & Kentucky!
The pay for this position is $14-$16/hour +Tips +Bonus
At Five Guys, we serve outstanding burgers and fries, in clean restaurants with a top tiered customer service approach.
Shift managers are trained to perform all of the duties preformed by the Crew Members and Shift Leaders, with additional responsibility for directing the daily operations of a restaurant in the General Manager's absence: ensuring compliance with company standards in all areas of operation including product prep and delivery, customer relations, restaurant maintenance, team and inventory management, and other duties as required or assigned.
What can you expect?
  • Real work/life hours of operation. Most locations open at 11:00 am and close at 10:00 pm with no drive-thrus.
  • Comprehensive and customizable benefits - medical, dental, vision, pet insurance, 401(k) with match based on eligibility. As well as an Employee Assistance Program, and an Employee Relief Fund made possible by our owners and employees.
  • Real career growth with plans to open more than an estimated 1000 new locations across North America, with emphasis on promoting from within.
  • Secret Shopper bonus plan in addition to your base pay. We have 2 Secret Shops each week and everyone on your team working during those shifts is eligible for bonuses based on the results of those visits.

What's in it for you?
  • A fast-paced, high-energy environment
  • Competitive base pay and excellent potential bonus
  • Work with fresh ingredients and highest quality products
  • A fun work environment and culture where we take food quality and food safety very seriously but do not take ourselves too seriously.
  • Amazing growth opportunities
  • Free Meals while you work
  • 401(k), Medical, Dental and Vision based on eligibility

What are we looking for?
* You have 1-2 years of supervisory experience in a food service or retail environment preferred
* You are all about creating a great place to work for your team.
* You want to make your customer's day and it shows in the way you are fanatical about serving amazing food with a big smile.
* You are -- honest, energetic, motivational and fun.
* You set high standards for yourself and for your team.
Five Guys Core Convictions:
  • R emain Humble - It means you're never above having to do the dishes.
  • E xceed Expectations - Consistently give them more than they asked for.
  • A lways Do The Right Thing - Let your conscience be your guide and your grit.
  • L ead By Example - Show them what it looks like to be a great leader.

Know Your Rights EEO poster: https://www.eeoc.gov/poster
It is the policy of Five Guys to provide equal employment opportunity (EEO) to all persons.
The Company strives to increase representation of women, people of color, veterans and individuals with disabilities in all areas of the Company.

What Five Guys employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Five Guys logo

About Five Guys

Sourced by ZipRecruiter

Five Guys Burgers and Fries started with humble beginnings 25 years ago in Northern Virginia. With the exception of opening over 1,000 additional restaurants, we have not changed much. We are a family led company that has a very clear vision of what we do. We serve outstanding, fresh burgers and fries in extremely clean restaurants with great customer focused service. You'll love our dynamic team environment and being recognized for your contributions to your team's success. Plus, you'll be amazed at how quickly your career will grow!

Industry

Food services and drinking places and traveler accommodation

Company size

1,001 - 5,000 Employees

Headquarters location

Lorton, VA, US