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Secret Shopper Jobs in Rochester, NY (NOW HIRING)

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Secret Shopper information

See Rochester, NY salary details

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$27

How much do secret shopper jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for secret shopper in Rochester, NY is $17.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $18.03 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be a secret shopper?

To thrive as a Secret Shopper, you need strong observational skills, attention to detail, and the ability to follow specific instructions, generally requiring a high school diploma or equivalent. Familiarity with digital reporting tools and mobile apps commonly used for submitting evaluations is helpful but not always required. Excellent written communication, objectivity, and discretion are standout soft skills in this position. These skills ensure accurate, unbiased feedback and reliable reporting of consumer experiences, which are essential for evaluating and improving service quality.

What does a secret shopper do?

As a Secret Shopper, you'll usually be given a clear set of instructions outlining what to observe or purchase during your visit to a store, restaurant, or service provider. Assignments often include tasks like evaluating customer service, inspecting product displays, or verifying compliance with company policies, which you’ll report on through an online platform afterward. While many assignments are completed independently, you may occasionally interact with a coordinator or team to clarify expectations or review findings. Flexibility in scheduling and attention to instructions are important, as projects vary in complexity and deadlines. This variety allows you to develop a wide range of skills while contributing valuable insights to improve customer experiences.

How to get into being a secret shopper?

To become a secret shopper, you can sign up with reputable companies that offer mystery shopping assignments. Typically, you need good observational skills, attention to detail, and the ability to follow specific instructions; some roles may require a background check or a small fee for training materials. Once registered, you will receive assignments to evaluate customer service, cleanliness, and overall experience at various businesses.

How do secret shoppers get paid?

Secret shoppers are typically paid per assignment, which can include cash, gift cards, or reimbursements for purchases. Payment methods vary by employer and assignment, and some companies also offer bonuses for detailed reports or frequent work. Payments are usually processed after completing the evaluation and submitting the required documentation.

What are popular job titles related to Secret Shopper jobs in Rochester, NY?

For Secret Shopper jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Secret Shopper jobs in Rochester, NY look for?

The top searched job categories for Secret Shopper jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Secret Shopper jobs?

Cities near Rochester, NY with the most Secret Shopper job openings:

Infographic showing various Secret Shopper job openings in Rochester, NY as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $36,642 per year, or $17.6 per hour.

Instacart Shopper - Delivery Driver

Instacart Shoppers

Elba, NY • On-site

Other

Re-posted 26 days ago


Instacart rating

7.1

Company rating: 7.1 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

28th of 64 rated delivery companies


Job description

FULL-SERVICE SHOPPER

Start earning quickly with a flexible schedule

Shopping with Instacart is more than grocery delivery. Shoppers help make our world go round. They make money, make moves, and make shopping lists come true. They make good time, make life easier, and make people’s day. 

Shoppers make it all happen—sign up now to help create a world where everyone has access to the food they love. 

As a full-service shopper, you’ll receive orders through the Shopper app to shop from stores in your area, and deliver the orders to your customer's door. It’s that simple.

What you get as a shopper:

  • Start earning quickly on a flexible schedule*
  • Weekly pay with the option of instant cashout
  • Potential to earn tips
  • Special earnings promotions

Basic requirements:

  • 18+ years old (21+ to deliver alcohol)
  • Eligible to work in the United States
  • Consistent access to a vehicle and a recent smartphone 

Additional information:

Shopping with Instacart is great for anyone looking for flexible, seasonal, home-based, entry-level, weekend, weekday, after-school, or temporary opportunities. As an Instacart Full-Service Shopper, you can have more flexibility than with a part-time job.

Instacart is committed to diversity and providing equal opportunities for independent contractors. Instacart considers qualified individuals without regard to gender, sexual orientation, race, veteran, disability status, or other categories protected by applicable law.

Instacart also values providing prospective contractors with a fair chance to pursue opportunities. For all individuals seeking to provide services in San Francisco, Los Angeles, and Philadelphia, Instacart considers individuals in a manner consistent with the requirements of applicable Fair Chance ordinances.

Review the Independent Contractor Agreement here

 *Subject to availability of batches in your area.


What Instacart employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Instacart logo

About Instacart

Sourced by ZipRecruiter

Instacart, based in San Francisco, CA, US, operates within the retail industry, specifically grocery delivery and pick-up service. It is recognized as a pioneer in this field, delivering fresh groceries from local stores directly to customers' doors. The company, which launched its services in 2012, continues to pioneer change in the online grocery shopping sector through its commitment to cutting-edge technology, new business ideas, and dedicated service.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

San Francisco, CA, US

Year founded

2012