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Second Cup Jobs in Ontario (NOW HIRING)

Our current portfolio of 23 brands includes Milestones Grill & Bar, Second Cup Cafe, Pita Pit, Quesada, Freshii, La Belle et La Boeuf, and Rotisseries Benny. We are passionate about building our ...

Second Cup information

See Ontario salary details

$9

$17

$30

How much do second cup jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for second cup in Ontario is $17.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $18.75 per hour, depending on experience, location, and employer.

What are Second Cup employees responsible for?

Second Cup employees, often referred to as baristas or café staff, are responsible for preparing and serving a variety of coffee beverages, teas, and light snacks to customers. They are also tasked with providing friendly customer service, maintaining cleanliness in the store, handling cash transactions, and restocking supplies as needed. Additionally, Second Cup employees may assist with opening and closing procedures and ensuring that company standards for quality and presentation are met.

What are the key skills and qualifications needed to thrive as a Second Cup barista?

To thrive as a Second Cup Barista, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, espresso machines, and food safety certifications is typically required. Excellent communication, teamwork, and the ability to remain calm under pressure are valuable soft skills in this role. These competencies ensure efficient service, customer satisfaction, and a positive work environment in a fast-paced café setting.

What are some common challenges faced by Second Cup baristas during peak hours, and how can they be managed?

Second Cup baristas often experience high customer volumes during peak hours, which can be challenging when balancing order accuracy, speed, and maintaining excellent customer service. Effective communication with team members and staying organized behind the counter are essential strategies for managing these busy periods. Baristas also benefit from developing a strong familiarity with the menu and using prep time efficiently to ensure ingredients and equipment are ready. With teamwork and a positive attitude, these challenges become opportunities to develop multitasking and problem-solving skills that are valuable for career advancement.

What is the difference between Second Cup vs Barista?

AspectSecond CupBarista
CredentialsHigh school diploma often preferred; barista training programsHigh school diploma; barista training often provided on the job
Work EnvironmentCoffee shops, cafes, retail settingsCoffee shops, cafes, fast-paced retail environments
Industry UsageSpecialty coffee retail chainGeneral coffee shop or cafe industry
Job FocusCustomer service, beverage preparation, salesCustomer service, beverage making, maintaining cleanliness

Both Second Cup and Barista roles involve preparing coffee and providing customer service in coffee shop settings. While Second Cup is a specific retail chain with standardized training, the Barista role is more general and can be found across various cafes and coffee shops. The main differences lie in the brand association and potential training programs, but both positions share similar responsibilities and work environments.

What are popular job titles related to Second Cup jobs in Ontario?

For Second Cup jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Second Cup jobs in Ontario look for?

The top searched job categories for Second Cup jobs in Ontario are:

Infographic showing various Second Cup job openings in Ontario as of August 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,376 per year, or $17 per hour.

Senior Director- Franchising

Foodtastic

Mississauga, ON • On-site

Full-time

Re-posted 7 days ago


Job description


About us:

Founded in 2016, Foodtastic is already one of the largest restaurant companies in Canada. We have increased system sales in the last five years from less than $50mm to over $1B. Our current portfolio of 23 brands includes Milestones Grill & Bar, Second Cup Cafe, Pita Pit, Quesada, La Belle et La Boeuf, and Rotisseries Benny.


We are passionate about building our franchisee partnerships and providing our guests with a memorable dining experience. Our growth would not be possible without our people's creativity, dedication, and entrepreneurship. We continue to build the team and always look for exceptional candidates to join Foodtastic.

Senior Director Franchising - Based in Montreal, QC or Toronto, Ontario


Summary of the role:

Foodtastic is seeking a Senior Director Franchising that will be responsible for supporting Franchising and Development departments. This is a strategic role that will interface cross functionally and will report to the Chief Development Officer.


Your role will:

  • Work with General Counsel to interface on all legal files (internal/external).

  • Will be responsible for the KINTON RAMEN brand and QSR/FSR.

  • Will manage direct reports and all department communication pertaining to development.

  • Assist in negotiations both internally (Franchise) and externally (Real Estate).

  • Act as the Gate Keeper of the franchising process, renewals, new build and transfers for all strategic brands.

  • Identify markets and partners for future growth.

  • Integrate with new and existing franchisees as it pertains to real estate and development.
  • Support new development, support existing sites and help us cultivate the system.

Requirements:

  • Proven experience in the restaurant franchise management or related roles.

  • Strong business acumen and understanding of financial analysis (P&L).
  • Excellent leadership capabilities, and communication skills.
  • Ability to develop and implement strategic plans.
  • Demonstrated ability to build and maintain strong relationships with franchisees and stakeholders.
  • Proficiency in MS Office suite.


Depending on overall work experience, base annual salary up to $ 120K.