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Second City Jobs (NOW HIRING)

The Second City

Host - Bar

Brooklyn, NY · On-site

$18/hr

The Second City Training Center is the largest school of improvisation-based arts on the planet, with brick-and-mortar locations in Chicago, Toronto, New York and a virtual division offering ...

The Second City

Camp Lead (NY)

Brooklyn, NY · On-site

$24/hr

The Second City Training Center is the largest school of improvisation-based arts on the planet, with brick-and-mortar locations in Chicago, Toronto, New York and a virtual division offering ...

The Second City

Camp Lead

Brooklyn, NY · On-site

$24/hr

August 4-8. About The Second City The Second City is the premier brand in improv-based sketch comedy and the world's largest school of improvisation with theatres and training centers in Chicago ...

secondcity

Host - Bar

Brooklyn, NY

$18/hr

The Second City Training Center is the largest school of improvisation-based arts on the planet, with brick-and-mortar locations in Chicago, Toronto, New York and a virtual division offering ...

secondcity

Camp Lead (NY)

Brooklyn, NY

$24/hr

The Second City Training Center is the largest school of improvisation-based arts on the planet, with brick-and-mortar locations in Chicago, Toronto, New York and a virtual division offering ...

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$103.6K

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How much do second city jobs pay per year?

As of Jun 8, 2026, the average yearly pay for second city in the United States is $103,583.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,000.00 and $121,500.00 per year, depending on experience, location, and employer.

What are Second City performers?

Second City performers are actors and comedians who are part of The Second City, a renowned improvisational comedy theater based in Chicago. They create and perform sketch comedy and improv shows, often developing new material through improvisation. Many well-known comedians and actors, such as Tina Fey, Steve Carell, and Stephen Colbert, started their careers at The Second City. The theater is considered a training ground for comedic talent, with alumni moving on to television, film, and other major comedy venues.

What is the difference between Second City vs Improv Actor?

AspectSecond CityImprov Actor
CredentialsImprov training, acting experienceImprov training, acting experience
Work EnvironmentTheater, comedy clubs, TV studiosTheater, comedy clubs, TV studios
Industry UsageComedy troupe, entertainment industryPerformance arts, entertainment industry
Search & ComparisonPopular comedy training programPerformer in improv shows

Second City is a renowned comedy theater and training program that prepares performers for stage and screen, while an improv actor is an individual performer who participates in improvisational shows. Many improv actors train at Second City, but not all Second City alumni perform as improv actors. The key difference lies in Second City being an institution and improv actor being a role performed by individuals.

What are the key skills and qualifications needed to thrive as a Second City performer, and why are they important?

To thrive as a Second City performer, you need a solid background in improvisational acting, comedic timing, and often a degree or training in theater, drama, or comedy. Familiarity with improv tools, stage performance techniques, and sometimes experience with video production or editing software is valuable. Strong collaboration, quick thinking, adaptability, and audience engagement are crucial soft skills in this role. These abilities are essential for delivering compelling performances, working seamlessly with ensembles, and connecting with diverse audiences in live comedic settings.

What types of collaborative projects can performers expect to participate in as part of The Second City ensemble?

As a performer at The Second City, you will regularly collaborate with fellow cast members, writers, and directors on a variety of projects, including live improv shows, scripted revues, and corporate or touring performances. The creative process is highly team-oriented, with frequent brainstorming sessions, group rehearsals, and feedback loops to refine material. This structure encourages performers to contribute ideas, develop characters, and build scenes collectively, which can be both challenging and rewarding for those who thrive in collaborative environments.
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What cities are hiring for Second City jobs? Cities with the most Second City job openings:
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Second City jobs near you
Infographic showing various Second City job openings in the United States as of May 2026, with employment types broken down into 29% Full Time, 14% Part Time, 14% Contract, and 43% Nights. Highlights an 100% In-person job distribution, with an average salary of $103,583 per year, or $49.8 per hour.
Customer Service Representative - Box Office

Customer Service Representative - Box Office

The Second City

Chicago, IL • On-site

$16.80/hr

Part-time

Posted 21 days ago

Job description

PART-TIME CUSTOMER SERVICE REPRESENTATIVE
LOCATION: Chicago, IL
PAY RATE: $16.80/hour
PAY CLASS: Part Time
REPORTS TO: Box Office Manager
About the Second City
Dedicated to entertaining, inspiring, and transforming through innovative live experiences, The Second City is the premier brand in improv and sketch comedy. With sold-out shows playing on resident stages in Chicago and Toronto, Second City's Touring Theatrical companies also entertain an additional one million theatergoers a year around the globe. The Second City Training Center is the largest school of improvisation-based arts on the planet, with locations in Chicago, Toronto, New York and a virtual division offering accessible classes online worldwide. Second City Works, the B2B side of Second City, has brought award-winning improvisation and audience-driven techniques to over 600 Fortune 1000 companies, challenging businesses seeking a more collaborative culture to innovate through development programs, original digital and video content, campaign consultation, private events, and more.
For additional information on The Second City please visit: www.secondcity.com
Customer Service Representative
Customer Service Representatives play a critical role in ensuring our patrons have a seamless and positive ticketing and reservation booking experience, receive attentive care to their inquiries, and provide timely responses to those inquiries.
Role Responsibilities
Sales
  • Sell, refund, and exchange tickets over the phone and in-persoN
  • Answer any inbound inquiries regarding show programming
  • Answer questions regarding Training Centre curriculum and register Training Center students and/or volunteers
  • Sell gift cards
  • Cover reception duties, including answering questions over-the-phone and in-person at the box office
  • Book dining reservations
  • Collect accurate patron data with the intention of feeding leads into the marketing pipeline
  • Assist Group Sales by booking groups of 20 or less
  • Perform initial data collection and screen for Second City Works clients

Administrative Duties
  • Respond to customer service e-mails and live chat, including all forms of inquiry via website
  • Manage and book ticketing lists provided by managers
  • Manage hotel voucher programs
  • Sell Second City merchandise
  • Assist with Box office administrative needs, including internal ticketing requests, night manager sheets, qualifying orders, etc.
  • Report any customer service issues for patrons and/or students to appropriate managers

Required Qualifications
  • Have flexible availability (including consistent availability to work both nights and weekends)
  • Demonstrated expertise with English language communication - both written and verbal
  • Be comfortable working autonomously and productively in both slow and fast-paced conditions
  • Preferred, but not required: Have basic working knowledge of a CRM, preferably Salesforce

The Second City is an open, inclusive workplace and welcome applicants who bring along with them diverse life experiences, including every permutation of economic and cultural backgrounds, orientation, ethnicity and points of view. We strive to continue our efforts to work with people who may otherwise be marginalized or underrepresented in our business and around our community.

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