ZipRecruiter

Log In

1

Seasonal Xfinity Customer Service Jobs (NOW HIRING)

Comcast

Xfinity Retail Service Associate

East Peoria, IL

$17/hr

... services. **Location: East Peoria, IL - Xfinity Store | 426 West Washington Street, East Peoria, IL ... Guide customers through tablet setup and connectivity options. * Support activation and pairing of ...

Comcast

Xfinity Retail Service Associate

Chicago, IL · On-site

$17.05/hr

... services. **Location: Lakeview Xfinity Retail Store | 3128 N Ashland Ave. Chicago, IL 60657 ... Guide customers through tablet setup and connectivity options. * Support activation and pairing of ...

Comcast

Xfinity Retail Service Associate

East Peoria, IL · On-site

$17/hr

... services. **Location: East Peoria, IL - Xfinity Store | 426 West Washington Street, East Peoria, IL ... Guide customers through tablet setup and connectivity options. * Support activation and pairing of ...

Blufox Mobile

Xfinity Retail Sales Associate - Brick

NJ · On-site

$18 - $35/hr

Xfinity Retail Sales Associate Company Overview: : Blufox Mobile, is the largest branded partner ... Customer Service: * Maintain a courteous and friendly attitude while interacting with customers.

previous page

Showing results 41-60

All JobsXfinity Customer Service JobsSeasonal Xfinity Customer Service Jobs

Seasonal Xfinity Customer Service information

See salary details

$8

$15

$21

How much do seasonal xfinity customer service jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for seasonal xfinity customer service in the United States is $15.86, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What is a seasonal Xfinity customer service representative?

A seasonal Xfinity customer service representative is a temporary employee who assists customers with billing, technical support, and service inquiries during peak periods such as holidays or product launches. The role typically involves working in call centers or remote environments and may require familiarity with customer service tools and communication skills. These positions often have specific seasonal schedules and may include training on Xfinity products and services.

What is the difference between Seasonal Xfinity Customer Service vs Xfinity Customer Service?

AspectSeasonal Xfinity Customer ServiceXfinity Customer Service
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; ongoing training
Work EnvironmentTemporary, seasonal call centers or retail locationsFull-time or part-time call centers, retail stores, or remote
Employer & IndustryComcast/Xfinity during peak seasonsComcast/Xfinity year-round
Search & Comparison IntentSeasonal roles, temporary customer supportOngoing customer service careers

Seasonal Xfinity Customer Service roles are temporary positions during peak seasons, focusing on handling customer inquiries and support. Xfinity Customer Service positions are ongoing roles providing year-round support. Both roles require similar credentials but differ mainly in duration and employment type.

What cities are hiring for Seasonal Xfinity Customer Service jobs? Cities with the most Seasonal Xfinity Customer Service job openings:
What are the most commonly searched types of Xfinity Customer Service jobs? The most popular types of Xfinity Customer Service jobs are:
What states have the most Seasonal Xfinity Customer Service jobs? States with the most job openings for Seasonal Xfinity Customer Service jobs include:
Seasonal Xfinity Customer Service jobs near you

Xfinity Retail Service Associate

Comcast

East Peoria, IL

$17/hr

Full-time

Re-posted 15 days ago

Job description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Retail Service Associate supports the store team in deliveringa best-in-class customer experienceacrossmobile, operational, and transactional activities. This role serves as a go-to technical and operational resource, helping tomaintaina clean and efficient store environment, andprovideexceptional customer support for mobile. RSAs handle mobile activation, education, troubleshooting, and escalations whileassistingwith operational priorities to ensure that customers leave confident and excited about their Comcast products and services.

Job Description

**Location: East Peoria, IL - Xfinity Store | 426 West Washington Street, East Peoria, IL 61611**

Primary Responsibilities - Mobile Focused:

Mobile Activations & Customer Education

  • Provide a white-glove experience activating new devices or BYOD to the network.

  • Guide customers through tablet setup and connectivity options.

  • Support activation and pairing of wearable devices for seamless use.

  • Educate customers on accessories and add-ons that enhance their experience and drive incremental revenue.

  • Demonstrate strong understanding and enthusiasm for technology and act as a go-to resource.

  • Demonstrate basic features and capabilities of devices to increase customer confidence.

Mobile Escalations

  • Troubleshoot and resolve complex device or service issues.

  • Assistcustomers in securing accounts, replacing lost or stolen devices, and navigating access recovery.

  • Use advanced tools to manage escalations.

Mobile Support

  • Assistcustomers with transferring contacts, emails, and media.

  • Provide password resets withappropriate credentialverification.

  • Activate and configure SIM oreSIMfor device connectivity.

  • Perform in-depth diagnostics toidentifyand resolve issues.

  • Process returns or exchanges in compliance with company policies.

  • Assistwith warranty claims and replacement processes.

  • Ensure devices, counters, accessories, and walkways are clean, functioning, and accessible.

  • On-Demand Delivery, BAPIS & XM Upsell: Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately, ensuring smooth handoff, andidentifyingopportunities to upsell accessories or add-ons.

Secondary Responsibilities - When No Primary Actions Occur or on Red Floor:

Customer Check-In

  • Provide hands-on demonstrations of devices and features to enhance value.

Operations

  • Support store resets for proper merchandising and operational readiness.

  • Maintain visual standards and product placement foroptimalcustomer experience.

  • Inspect back-of-house to ensure clean, secure, and properly placed inventory.

Express Transactions

  • Facilitate quick device swaps for customers.

  • Process equipment returns efficiently while ensuring compliance.

Expectations for All Employees

  • Understand and follow the Comcast Operating Principles.

  • Own the customer experience and promote digital options at every touchpoint.

  • Be an enthusiastic learner and advocate of Comcast products, services, and digital tools.

  • Win as a team through collaboration and openness tonew ideas.

  • Participate in the Net Promoter System: huddles, callbacks, and feedback loops.

  • Drive results and operational excellence.

  • Foster and support a culture of inclusion.

  • Do what's right for customers, teammates, communities, andinvestors.

Disclaimer

This description outlines the general nature and level of work expected and is not intended to be a comprehensive list of all duties or qualifications.

Skills

Communication, Customer-Focused, Professional Integrity, Resilience, Self Motivation, Teamwork, Workplace Organization

Compensation

Base Pay: $17.00

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

High School Diploma / GED (Required)

Certifications (if applicable)

Relevant Work Experience

0-2 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Apply