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Seasonal Virtual Representative information

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How much do seasonal virtual representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for seasonal virtual representative in the United States is $15.86, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Seasonal Virtual Representative vs Customer Service Representative?

AspectSeasonal Virtual RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes specific trainingHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote, seasonal basis, often during peak timesRemote or in-office, year-round
Industry UsageUsed mainly in retail, e-commerce, and seasonal industriesCommon across various industries including retail, telecom, and finance
Job FocusHandling customer inquiries during busy seasonsProviding ongoing customer support and issue resolution

While both roles involve assisting customers remotely, Seasonal Virtual Representatives work primarily during peak seasons and focus on handling high-volume inquiries, whereas Customer Service Representatives provide continuous support throughout the year. The roles share similar credentials and work environments but differ mainly in duration and seasonal demand.

What cities are hiring for Seasonal Virtual Representative jobs?

Cities with the most Seasonal Virtual Representative job openings:

What are the most commonly searched types of Virtual Representative jobs?

The most popular types of Virtual Representative jobs are:

What states have the most Seasonal Virtual Representative jobs?

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What are popular job titles related to Seasonal Virtual Representative jobs?

For Seasonal Virtual Representative jobs, the most frequently searched job titles are:

Seasonal Virtual Representative jobs near you
Infographic showing various Seasonal Virtual Representative job openings in the United States as of July 2026, with employment types broken down into 81% Full Time, 16% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $32,987 per year, or $15.9 per hour.

Seasonal Part Time Customer Support Representative

San Francisco, CA • On-site

Giftly
Internet and IT • 11 - 50 employees
Learn more about Giftlyexternal

$25/hr

Other

Posted 4 days ago

Job description

Seasonal Customer Support Representative


Location: Remote — U.S.

Employment: Seasonal, Part-Time

Schedule: Approximately 20 hours/week

Season: November through February

Pay: $25/hour


About the Role

Giftly is looking for Seasonal Customer Support Representatives to join our team during our busiest time of year.

You'll help customers through email, phone, and chat, answering questions, troubleshooting common issues, and making sure customers get timely, helpful responses.

This is a great fit for someone who communicates clearly, enjoys solving problems, and is comfortable working independently in a fast-paced remote environment.


Please note the schedule before applying:

Giftly operates 24/7, and customer volume increases significantly during the holiday season. Seasonal representatives will work approximately 20 hours per week on a rotating schedule that may include evenings, weekends, holidays, and overnight hours.

Schedules may vary from week to week based on customer volume. Flexibility outside of traditional Monday–Friday business hours is strongly preferred.


What You'll Do

  • Respond to customer inquiries through email, phone, and chat.
  • Provide friendly, clear, and efficient customer support.
  • Troubleshoot and resolve common customer issues using established processes and internal resources.
  • Help customers with gift delivery, redemption, virtual cards, account verification, and other common questions.
  • Identify when an issue requires additional review and escalate it to the appropriate team member.
  • Categorize customer inquiries accurately.
  • Identify and consolidate duplicate inquiries.
  • Monitor support queues and prioritize inquiries approaching our 24-hour response target.
  • Adapt between email, phone, and chat based on where customer demand is highest.
  • Communicate recurring customer issues or trends to the core support team.


What We're Looking For

  • Strong written and verbal communication skills.
  • Excellent attention to detail.
  • Good judgment and problem-solving skills.
  • Comfortable communicating with customers by phone as well as in writing.
  • Experience in escalations a plus
  • Able to remain patient and professional with frustrated or confused customers.
  • Comfortable learning new systems and following documented processes.
  • Able to work independently and manage priorities without constant supervision.
  • Reliable internet connection and a quiet environment appropriate for customer phone calls.
  • Availability for approximately 20 hours per week throughout the seasonal period.
  • Bonus points: Experience in fraud prevention, transaction review, payments, or fintech is a plus. This is primarily a customer support role, but team members with relevant experience may be cross-trained to assist our fraud team.


Previous customer support experience is preferred, particularly experience supporting customers through email, phone, or chat, but we're most interested in candidates who demonstrate excellent communication, reliability, judgment, and a willingness to learn.


What Success Looks Like

You'll be successful in this role if you can quickly learn our most common customer issues, resolve them accurately and efficiently, recognize when something needs to be escalated, and help us ensure customers receive a meaningful response within 24 hours.

Because this is a seasonal position, we're particularly looking for people who can learn quickly, be dependable during our busiest weeks, and comfortably move between different support channels as customer needs change.


Apply