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Seasonal Residence Inn By Marriott Jobs (NOW HIRING)

Marriott

Assistant General Manager

Traverse City, MI · On-site

Residence Inn by Marriott is an extended-stay hotel brand with more than 750 properties worldwide, designed to help guests make the most of their time away from home. Residence Inn Traverse City ...

Commonwealth Hotels

Room Attendant

Gulfport, MS

$14 - $17.50/hr

The Residence Inn by Marriott Gulfport Biloxi Airport is seeking a Hotel Room Attendant, Hotel Guest Room Attendant, or Hotel Housekeeper. About Us: Are you ready to join an award-winning team in a ...

Commonwealth Hotels

Room Attendant

Gulfport, MS · On-site

$14 - $17.50/hr

The Residence Inn by Marriott Gulfport Biloxi Airport is seeking a Hotel Room Attendant, Hotel Guest Room Attendant, or Hotel Housekeeper. About Us: Are you ready to join an award-winning team in a ...

Commonwealth Hotels

Housekeeper

O Fallon, MO

$13 - $15.75/hr

The Residence Inn by Marriott O'Fallon is seeking a Hotel Housekeeper, Hotel Guest Room Attendant or Hotel Room Attendant. About Us: The Residence Inn by Marriott O'Fallon fosters a team-oriented and ...

White Lodging

Dual Housekeeping Manager

Richmond, VA · On-site

Courtyard by Marriott Richmond Downtown and Residence Inn by Marriott Richmond Downtown are two complementary Marriott-brand hotels serving the heart of Richmond, Virginia. The Courtyard Richmond ...

Commonwealth Hotels

Night Auditor

Beavercreek, OH

$14 - $18.75/hr

The Residence Inn by Marriott Dayton Beavercreek is seeking a Hotel Night Auditor, Overnight Guest Service Agent, Overnight Front Desk Clerk or Overnight Front Office Agent. About Us: Working at the ...

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Seasonal Residence Inn By Marriott information

What is the difference between Seasonal Residence Inn By Marriott vs Hotel Front Desk Agent?

AspectSeasonal Residence Inn By MarriottHotel Front Desk Agent
CredentialsHigh school diploma; hospitality experience preferredHigh school diploma; customer service skills
Work EnvironmentExtended seasonal stay, apartment-style accommodationsFront desk of a hotel, daily guest interactions
Employer & IndustryMarriott hotel chain, hospitality industryVarious hotels, hospitality industry

Seasonal Residence Inn By Marriott staff typically work in extended-stay accommodations during peak seasons, focusing on guest services and property management. Hotel Front Desk Agents handle daily guest check-ins, reservations, and inquiries. While both roles require customer service skills and hospitality knowledge, Residence Inn staff often work in a more residential setting for longer periods, whereas Front Desk Agents focus on immediate guest interactions at the hotel front desk.

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Front Desk Agent | Philadelphia Residence Inn

Shaner Hotels

Philadelphia, PA • On-site

$13.50 - $17.25/hr

Other

Re-posted 17 days ago

Shaner Hotel Group rating

6.9

Company rating: 6.9 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Shaner Hotels has an exciting opportunity at our 121-room Residence Inn by Marriott Philadelphia Airport! Conveniently located near Philadelphia International Airport, our hotel provides guests with easy access to the city's most popular attractions, including the historic sites, cultural landmarks, and entertainment destinations of downtown Philadelphia.

Designed for both business and leisure travelers, the Residence Inn Philadelphia Airport offers spacious accommodations and the comforts of home, along with thoughtful amenities that make every stay enjoyable. Guests can unwind in our inviting lounge area during the evening or relax outdoors on the adjoining patio featuring a cozy fire pit.

With its convenient location, extended-stay accommodations, and welcoming atmosphere, the Residence Inn Philadelphia Airport provides an excellent setting for associates who enjoy creating meaningful guest experiences.

If you're passionate about hospitality and looking for an opportunity to grow your career, Residence Inn by Marriott Philadelphia Airport is the perfect place to join the Shaner Hotels family. Become part of a team dedicated to service excellence, teamwork, and delivering memorable stays for every guest.


Shaner Hotel Group

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.



  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
  • Handle guest complaints ensuring guest satisfaction.
  • Process all check-ins and check-outs according to established hotel requirements.
  • Adhere to payment, cash handling and credit policies/procedures.
  • Generate, print, and distribute daily reports to designated departments/personnel.
  • Resolve discrepancies on the room status report with Housekeeping.
  • Other duties as assigned.

Responsibilities
Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.
Qualifications
  • High school graduate or equivalent.
  • Minimum one year customer service experience; previous hotel experience preferred.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • Computer experience preferred.
  • Bilingual English/Spanish a plus.
  • Knowledge of local activities and attractions appropriate for clientele.

What Shaner Hotel Group employees say

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