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Seasonal Remote Customer Service Rep Jobs in Staten Island, NY

DataAnnotation

Customer Support Specialist

Manhattan, NY · Remote

$20/hr

... Customer Service Representative - Remote Customer Representative - Healthcare Support United States $50,400.00 - $77,200.00 1 week ago Precert Specialist (Medical Call Center) Customer Service ...

Arsenault

Customer Service Representative

Manhattan, NY · Remote

$20/hr

About the job Customer Service Representative Looking for an amazing remote or work‐from‐home opportunity! At Arsenault Professional & Industrial we help you discover what's next in your career.

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Seasonal Remote Customer Service Rep information

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$9

$17

$23

How much do seasonal remote customer service rep jobs pay per hour?

As of May 28, 2026, the average hourly pay for seasonal remote customer service rep in Staten Island, NY is $17.19, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Seasonal Remote Customer Service Rep, and why are they important?

To thrive as a Seasonal Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and prior customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM systems, online chat platforms, and call center software is typically required. Strong time management, patience, and adaptability are essential soft skills for excelling in a remote, fast-paced environment. These skills and qualities ensure efficient issue resolution, high customer satisfaction, and the ability to work independently during peak business periods.

What are some common challenges faced by Seasonal Remote Customer Service Reps, and how can they be managed?

Seasonal Remote Customer Service Reps often face challenges such as managing high call volumes during peak periods, quickly learning new systems or product lines, and maintaining effective communication with both customers and teammates while working from home. To manage these challenges, it's important to stay organized, make use of available training resources, and proactively reach out to supervisors or peers when questions arise. Building a strong routine and leveraging collaboration tools like chat or video meetings can also help maintain productivity and connection within the remote team.

What does a Seasonal Remote Customer Service Rep do?

A Seasonal Remote Customer Service Representative assists customers with inquiries, orders, and issues during peak periods, such as holidays or special sales events. They work from home, responding to customer questions via phone, email, or chat. Their responsibilities include resolving problems, processing returns or exchanges, and providing product or service information. These positions are typically temporary and require strong communication and problem-solving skills.

What is the difference between Seasonal Remote Customer Service Rep vs Seasonal Remote Call Center Agent?

AspectSeasonal Remote Customer Service RepSeasonal Remote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, remoteHome-based, remote
Industry UsageRetail, e-commerce, service sectorsTelecommunications, retail, service sectors
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, assisting customers, troubleshooting

Both roles involve remote customer interaction, requiring similar credentials and work environments. The main difference lies in the industry focus and specific job duties, with Customer Service Reps often handling broader support tasks, while Call Center Agents primarily focus on inbound calls and troubleshooting.

What are popular job titles related to Seasonal Remote Customer Service Rep jobs in Staten Island, NY? For Seasonal Remote Customer Service Rep jobs in Staten Island, NY, the most frequently searched job titles are:
What job categories do people searching Seasonal Remote Customer Service Rep jobs in Staten Island, NY look for? The top searched job categories for Seasonal Remote Customer Service Rep jobs in Staten Island, NY are:
What cities near Staten Island, NY are hiring for Seasonal Remote Customer Service Rep jobs? Cities near Staten Island, NY with the most Seasonal Remote Customer Service Rep job openings:
Seasonal Remote Customer Service Rep jobs near you

Remote Customer Service Representative

Manhattan School

New York, NY • Remote

$17.50 - $23.75/hr

Contractor

Posted 29 days ago

Job description

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.

To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable with technology and can easily understand and learn the technical requirements of the position.

Duties/Responsibilities

  • Provide exceptional patient service in the name of the client
  • Contact patients via telephone to collect payment on medical bills
  • Communicates accurate information to patients in a clear, concise and professional manner
  • Review patient accounts and documents patients’ interaction and feedback
  • Negotiates appropriate and reasonable payments with customers
  • Sets up patient payments via check, electronic transfer or credit card
  • Responsible for understanding and complying with all policies and procedures
  • Meets or exceeds established goals
  • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
  • All other duties as assigned by management

Required Skills/Knowledge

  • Customer/Client Focus
  • Communication Proficiency
  • Confidentiality/Integrity
  • Teamwork Orientation
  • Basic computer skills necessary

Education/Experience

  • Customer service experience preferred
  • Prior medical billing or healthcare revenue cycle experience strongly preferred
  • High school diploma or General Education Development (GED) Certificate required
  • One to two years of college preferred