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Seasonal Remote Customer Service Rep Jobs in Boca Raton, FL

NationsBenefits

Customer Service Representative

Plantation, FL · On-site +1

$16 - $21.50/hr

Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery ... As a customer support representative, you will be responsible for answering customer calls and ...

Inktel Careers

Fifa 1099-Csr

Fort Lauderdale, FL · Remote

$18/hr

Each CSR will be an independent contractor, working from home using their own computer equipment that meets the technical requirements outlined below. This is a virtual customer support opportunity.

The Hartford

Customer Care Representative

Sunrise, FL · Remote

$25/hr

As a Customer Care Representative on the Employee Benefits team, your primary role is to provide ... remote positions: (1) high speed broadband internet service is required, we do not recommend or ...

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Seasonal Remote Customer Service Rep information

See Boca Raton, FL salary details

$8

$15

$20

How much do seasonal remote customer service rep jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for seasonal remote customer service rep in Boca Raton, FL is $15.05, according to ZipRecruiter salary data. Most workers in this role earn between $12.79 and $16.44 per hour, depending on experience, location, and employer.

What does a seasonal remote customer service rep do?

A Seasonal Remote Customer Service Representative assists customers with inquiries, orders, and issues during peak periods, such as holidays or special sales events. They work from home, responding to customer questions via phone, email, or chat. Their responsibilities include resolving problems, processing returns or exchanges, and providing product or service information. These positions are typically temporary and require strong communication and problem-solving skills.

What skills and qualifications are needed to thrive as a seasonal remote customer service rep?

To thrive as a Seasonal Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and prior customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM systems, online chat platforms, and call center software is typically required. Strong time management, patience, and adaptability are essential soft skills for excelling in a remote, fast-paced environment. These skills and qualities ensure efficient issue resolution, high customer satisfaction, and the ability to work independently during peak business periods.

What are common challenges faced by seasonal remote customer service reps, and how can they be managed?

Seasonal Remote Customer Service Reps often face challenges such as managing high call volumes during peak periods, quickly learning new systems or product lines, and maintaining effective communication with both customers and teammates while working from home. To manage these challenges, it's important to stay organized, make use of available training resources, and proactively reach out to supervisors or peers when questions arise. Building a strong routine and leveraging collaboration tools like chat or video meetings can also help maintain productivity and connection within the remote team.

What is the difference between Seasonal Remote Customer Service Rep vs Seasonal Remote Call Center Agent?

AspectSeasonal Remote Customer Service RepSeasonal Remote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, remoteHome-based, remote
Industry UsageRetail, e-commerce, service sectorsTelecommunications, retail, service sectors
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, assisting customers, troubleshooting

Both roles involve remote customer interaction, requiring similar credentials and work environments. The main difference lies in the industry focus and specific job duties, with Customer Service Reps often handling broader support tasks, while Call Center Agents primarily focus on inbound calls and troubleshooting.

What are popular job titles related to Seasonal Remote Customer Service Rep jobs in Boca Raton, FL?

For Seasonal Remote Customer Service Rep jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Seasonal Remote Customer Service Rep jobs in Boca Raton, FL look for?

The top searched job categories for Seasonal Remote Customer Service Rep jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Seasonal Remote Customer Service Rep jobs?

Cities near Boca Raton, FL with the most Seasonal Remote Customer Service Rep job openings:

Seasonal Remote Customer Service Rep jobs near you

Customer Service Representative

NationsBenefits

Plantation, FL • On-site, Remote

$16 - $21.50/hr

Full-time

Medical

Re-posted 22 days ago

NationsBenefits rating

6.6

Company rating: 6.6 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

314th of 494 rated business services

Job description

NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members.
Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.
Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members.
We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India
Role:
As a customer support representative, you will be responsible for answering customer calls and assisting them with any help they may require. Issues vary, so extensive knowledge of our web, mobile platforms, and terminals will be necessary for troubleshooting.
Responsibilities:
  • Exceptional communication skills
  • Ability to troubleshoot mobile & web-app UI/UX issues with clients over the phone.
  • Demonstrable patience when communicating with clients.
  • Cross-teams communication.
  • Learning various systems to obtain knowledge needed to support customer inquiries.
  • Learn the fundamentals of each frontend portal.
  • Learn and be proficient in our Benefits POS app and associated i9000s terminal.

Qualifications:
  • High School diploma or equivalent
  • Preferable knowledge for Atlassian Suite (Jira and Confluence)
  • Proficient with Microsoft Office (Word, Excel, Power Point)
  • Understand basic technical concepts such as POS, iOS, Android, FrontEnd, Backend, VPN.
  • Quick learning capabilities
  • 1-2 years of customer support experience
  • Ability to work with onshore and offshore teams
  • Hands-on experience using physical terminals such as Point of Sale, Pin pads, Cash drawers, Scanner/Scales, etc.
  • Bilingual Preferred
  • Organizational Skills

NationsBenefits is an equal opportunity employer.

What NationsBenefits employees say

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