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Seasonal Humana Customer Service Representative Jobs in Decatur, IN

Sweetwater

Customer Service Representative

Fort Wayne, IN · On-site

$14.75 - $20/hr

Customer Service Representative Sweetwater, the nation's #1 online retailer of pro audio equipment and music instruments is seeking to hire multiple Customer Service Representatives to add to our ...

Hydrotech

Customer Service Representative

Fort Wayne, IN · On-site

$22 - $30/hr

The Customer Service Representative is responsible for providing exceptional service to internal and external customers by processing quotations, entering orders, answering customer inquiries, and ...

Circle K

Customer Service Representative

Fort Wayne, IN · On-site

$15.75 - $21.50/hr

Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and ... The physical demands described here are representative of those that must be met by an employee to ...

Circle K

Customer Service Representative

Fort Wayne, IN · On-site

$14.75 - $20/hr

Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and ... Physical Requirements The physical demands described here are representative of those that must be ...

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Showing results 21-40

All JobsHumana Customer Service Representative JobsSeasonal Humana Customer Service Representative JobsSeasonal Humana Customer Service Representative Jobs in Decatur, IN

Seasonal Humana Customer Service Representative information

See Decatur, IN salary details

$10

$17

$25

How much do seasonal humana customer service representative jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for seasonal humana customer service representative in Decatur, IN is $17.42, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $18.56 per hour, depending on experience, location, and employer.

What is a Seasonal Humana Customer Service Representative?

Seasonal Humana Customer Service Representatives are temporary employees who assist Humana members and customers during peak seasons, such as Medicare open enrollment periods. They handle incoming calls, answer questions about health insurance plans, resolve customer concerns, and provide information on benefits and services. These roles require strong communication skills, customer service experience, and the ability to navigate computer systems. Seasonal representatives play a crucial role in ensuring customers receive timely and accurate support during busy times.

What skills and qualifications are needed to be a Seasonal Humana Customer Service Representative?

To excel as a Seasonal Humana Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, proficiency in Microsoft Office, and experience with call center technology are typically required. Exceptional interpersonal skills, patience, and adaptability help you deliver excellent customer experiences, especially during high-volume periods. These competencies ensure efficient issue resolution and customer satisfaction, which are critical for Humana's service standards.

What challenges do Seasonal Humana Customer Service Representatives face during peak enrollment periods?

Seasonal Humana Customer Service Representatives often experience high call volumes and must efficiently assist customers with a wide range of questions about health insurance plans, enrollment, and coverage details, especially during open enrollment periods. Managing multiple complex inquiries while maintaining accuracy and a positive demeanor can be demanding. However, comprehensive training and supportive team structures help representatives succeed in meeting customer needs and company standards. The fast-paced environment also offers valuable experience in problem-solving and communication, which can be beneficial for future roles within the company.

What is the difference between Seasonal Humana Customer Service Representative vs Part-Time Humana Customer Service Representative?

AspectSeasonal Humana Customer Service RepresentativePart-Time Humana Customer Service Representative
DurationTemporary, seasonal employmentOngoing, part-time position
Work EnvironmentCall centers, remote options during peak seasonsCall centers, remote work possible
CredentialsCustomer service experience, basic health insurance knowledgeCustomer service skills, health insurance familiarity
Employer UsageHired during open enrollment or high-volume periodsYear-round part-time support for members

Seasonal Humana Customer Service Representatives work temporarily during busy periods like open enrollment, focusing on high-volume customer interactions. In contrast, Part-Time Humana Customer Service Representatives have ongoing roles, providing consistent support throughout the year. Both roles require customer service skills and health insurance knowledge but differ mainly in duration and employment stability.

What cities near Decatur, IN are hiring for Seasonal Humana Customer Service Representative jobs?

Cities near Decatur, IN with the most Seasonal Humana Customer Service Representative job openings:

Seasonal Humana Customer Service Representative jobs near you

Front Office Customer Service Representative (CSR)

Landmark Roofing

Fort Wayne, IN • On-site

$19/hr

Full-time

Posted 18 days ago

Job description

Position: Front Office Customer Service Representative (CSR)

 Reports To: Sales Leader

 Department: Customer Experience (Office)

 Location: Landmark Roofing Headquarters

 Classification: Full-Time, Non-Exempt


Position Overview

The Front Office Customer Service Representative (CSR) is the first voice and face of Landmark Roofing. This individual plays a vital role in ensuring excellent customer experiences by answering incoming calls, responding to leads, managing scheduling for our Estimators, and providing support to the sales team. This role is essential in maintaining a professional and welcoming environment for both internal and external customers.


Key Duties & Responsibilities

  • Professionally manage all inbound calls and walk-ins.
  • Respond promptly to lead inquiries via phone, email, or online submissions.
  • Schedule and confirm appointments for Project Estimators.
  • Use downtime to follow up on past/dead leads to maximize schedule efficiency.
  • Keep estimator calendars full, accurate, and optimized.
  • Provide customer service support by answering general questions or routing issues. 
  • Maintain and update CRM records with lead and customer information.
  • Support the front office with basic administrative tasks and hospitality.
  • Greet visitors and vendors; handle mail and deliveries.
  • Collaborate closely with the Office Coordinator and Sales Team.


Requirements

Skills & Qualifications:

  • Excellent phone and verbal communication skills
  • Strong organizational and time management abilities
  • Proficiency in CRM software and office tools (training available)
  • Ability to multitask and prioritize in a fast-paced environment
  • Customer-focused mindset with problem-solving ability

Preferred Experience:

  • Previous front desk, call center, or scheduling experience
  • Background in construction, home services, or roofing (a plus)
  • Experience re-engaging leads or working in a lead-driven role

Personal Attributes:

  • Friendly, professional, and team-oriented
  • Self-motivated and proactive with a strong work ethic
  • Calm under pressure and solution-focused


Core Values Alignment

  • Transparency - Communicates openly with both customers and team members.
  • Respect - Treats everyone with professionalism and kindness.
  • Unique - Brings creative problem-solving to customer experiences.
  • Service - Exceeds expectations in every interaction.
  • Teamwork - Works closely with sales and admin teams to support shared goals.


Work Schedule

  • Monday - Friday, 8:00 AM - 5:00 PM (with 1 - hour unpaid lunch break)
  • In-office role at Landmark Roofing HQ