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Seasonal Guest Service Representative Jobs (NOW HIRING)

Guest Service Representative

Lexington, MA · On-site

$15.25 - $18.50/hr

Our Guest Service Representatives are the first line of support responsible for providing accurate and thorough information via telephone to current and prospective guests. Each Guest Service Rep is ...

Guest Services Representative DEPARTMENT : Guest Services REPORTS TO : Security & Guest Services ... Work hours are casual labor, seasonal and non-guaranteed Knowledge, Skills, and Abilities: * Strong ...

Guest Service Representative

Rochester, MN · On-site

$13.50 - $16.50/hr

Guest Services Representative DEPARTMENT : Guest Services REPORTS TO : Security & Guest Services ... Work hours are casual labor, seasonal and non-guaranteed Knowledge, Skills, and Abilities: * Strong ...

Guest Service Representative

Seekonk, MA

$13.75 - $16.75/hr

Guest Service Representative (Front Desk) Be the First Hello and the Reason Guests Return The Darling Group, operator of Darling Hospitality, is a fourth-generation, family-owned company with a ...

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Seasonal Guest Service Representative information

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How much do seasonal guest service representative jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for seasonal guest service representative in the United States is $14.47, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $15.87 per hour, depending on experience, location, and employer.

What are Seasonal Guest Service Representatives?

Seasonal Guest Service Representatives are customer service professionals hired on a temporary basis, often during busy periods like holidays or special events, to assist guests at venues such as hotels, resorts, amusement parks, or retail stores. Their main responsibilities include greeting guests, answering questions, resolving concerns, and ensuring a positive experience for all visitors. These roles require strong communication skills, a friendly attitude, and the ability to handle high-pressure situations with professionalism.

What are the key skills and qualifications needed to thrive as a Seasonal Guest Service Representative, and why are they important?

To thrive as a Seasonal Guest Service Representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and basic computer applications is often required. Exceptional communication, patience, and a friendly attitude are valuable soft skills for creating positive guest experiences. These skills and qualities are crucial for ensuring guest satisfaction and efficiently handling high-traffic periods common in seasonal roles.

What are some common challenges faced by Seasonal Guest Service Representatives, and how can they be addressed?

Seasonal Guest Service Representatives often experience high volumes of customer interactions in a fast-paced environment, especially during peak seasons. Managing large crowds, handling diverse guest requests, and resolving issues efficiently can be challenging. Building strong communication skills, remaining adaptable, and staying organized are key to success. Team collaboration and support from supervisors also play an important role in addressing these challenges and ensuring a positive guest experience.

What is the difference between Seasonal Guest Service Representative vs Front Desk Agent?

AspectSeasonal Guest Service RepresentativeFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, seasonal tourism locationsHotels, motels, hospitality establishments
Employer & IndustryHospitality, tourism, seasonal businessesHospitality, travel, accommodation services
Search & Comparison IntentSeasonal roles, customer service, hospitality jobsHotel front desk, guest services, hospitality jobs

Both roles involve customer service in hospitality settings, often requiring similar credentials. Seasonal Guest Service Representatives typically work during peak seasons in resorts or tourist destinations, while Front Desk Agents serve year-round in hotels. The main difference lies in the seasonal nature of the former, catering to temporary staffing needs, whereas the latter is a more permanent position within the hotel industry.

What cities are hiring for Seasonal Guest Service Representative jobs? Cities with the most Seasonal Guest Service Representative job openings:
What states have the most Seasonal Guest Service Representative jobs? States with the most job openings for Seasonal Guest Service Representative jobs include:

Seasonal Guest Services Representative

Ste. Michelle Wine Estates

Woodinville, WA • On-site

$17.13 - $20.05/hr

Part-time

Re-posted 3 days ago


Job description

A seasonal, part-time Guest Services Representative job in Woodinville, WA is available at Chateau Ste. Michelle. As a Guest Services Representative, you set the tone for the winery experience and will ensure that every guest feels a positive and genuine connection with the winery. All guests should be greeted in a gracious, friendly, welcoming manner and this role must maintain an accommodating attitude as a representative of the company.
This is a seasonal, part-time hourly role that is eligible for tips. This seasonal opportunity generally runs from May through October, depending on business needs. This role requires availability in the evenings and on weekends to support our Summer Concert Series.
Ste. Michelle Wine Estates is the largest wine company in the Pacific Northwest, and among the largest premium wine companies in the U.S, with roots dating back to 1933. Throughout our 90+ year history, what has remained constant is our unwavering commitment to quality, service to our customers, and connection with our community. We are proud that our award-winning wines farmed in Oregon and Washington are an expression of all the best things about the Pacific Northwest - the spirit of people, the abundance of the land, and the excellence-driven culture. Our distinctive portfolio of wines, including Chateau Ste. Michelle, 14 Hands, Columbia Crest, Intrinsic, Liquid Light, Northstar, and Spring Valley Vineyard, are enjoyed across the U.S. and distributed in over 100 countries.
Guest Services Representative job responsibilities include:
  • Greet all arriving and departing guests warmly to create a positive first and last impression.
  • Provide accurate information about the company/winery to visiting guests, as well as over the phone.
  • Share precise details about our wine club and mailing lists while encouraging guests to sign up.
  • Handle cash, credit or check transactions for customers.
  • Operate POS/registers to sell wine, merchandise, wine club memberships and to collect wine tasting fees.
  • Wine shop line/crowd control.
  • General housekeeping duties to ensure the appearance and cleanliness of the tasting room are up to or exceed standards.
  • Assist with all elements of winery and private event set up, execution, and break-down as instructed by the tasting room management team.
  • Support management with the effective, tactful, and professional enforcement of various winery policies regarding guest use of the facility.
  • Various opening, closing and mid-shift duties.
  • Perform any other duties requested by the tasting room management team.

Physical Requirements:
  • Able to lift and carry up to 50 pounds.
  • Stand, walk for extended periods of time.

Position Requirements:
  • Must be at least 21 years of age with a high school diploma or equivalent.
  • MAST 12 Class Permit and Food Handler's Permit required.
  • Cash register experience preferred with proficiency in Point of Sales (POS) systems.
  • Customer service experience required (retail/hospitality preferred).
  • Strong communication skills, customer service skills, sales skills and the ability to prioritize while handling multiple tasks is required.
  • Ability to work in a fast-paced, changing environment as part of a team.
  • Must be flexible and available to work varied hours.
  • History of responsible use of alcohol and other appropriate conduct, as well as fitness to be licensed, permitted, and/or certified by state and/or local regulatory bodies.

Your Compensation:
$17.13 - $20.05 per hour based upon relevant experience.
At Ste. Michelle Wine Estates we believe in paying our employees equal pay for equal work. Individual offers are made dependent upon a candidate's prior experience and education level as it pertains to the role.
Culture at Ste. Michelle:
We Challenge: We are driven to succeed in everything we do, and we challenge ourselves and our team to perform at the highest level.
We Care: We put people first - our team, our consumers, our customers, our communities.
We Collaborate: We believe there is nothing we can't accomplish - together - and we believe lifting up those around us is essential to achieving both individual and collective success.
Harvest your potential, Uncork the possibilities! If you are interested in the Seasonal Guest Services Representative job in Woodinville, WA please apply now.
Need assistance with the application process? Click here to review step by step instructions available in English or Spanish.
Ste. Michelle Wine Estates is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. For more information, see the EEOC's "Equal Employment Opportunity is The Law" poster.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.