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Seasonal Guest Service Representative Jobs (NOW HIRING)

St Joseph'S/Candler

Guest Service Representative

Savannah, GA · On-site

$12.50 - $15.25/hr

The Guest Services Representative (GSR) serves as the ultimate customer service representative for the organization and sets the tone for a positive consumer experience by projecting a positive and ...

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Seasonal Guest Service Representative information

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How much do seasonal guest service representative jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for seasonal guest service representative in the United States is $14.47, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $15.87 per hour, depending on experience, location, and employer.

What is a seasonal guest service representative?

Seasonal Guest Service Representatives are customer service professionals hired on a temporary basis, often during busy periods like holidays or special events, to assist guests at venues such as hotels, resorts, amusement parks, or retail stores. Their main responsibilities include greeting guests, answering questions, resolving concerns, and ensuring a positive experience for all visitors. These roles require strong communication skills, a friendly attitude, and the ability to handle high-pressure situations with professionalism.

What are the key skills and qualifications needed to thrive as a seasonal guest service representative?

To thrive as a Seasonal Guest Service Representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and basic computer applications is often required. Exceptional communication, patience, and a friendly attitude are valuable soft skills for creating positive guest experiences. These skills and qualities are crucial for ensuring guest satisfaction and efficiently handling high-traffic periods common in seasonal roles.

What are some common challenges faced by seasonal guest service representatives, and how can they be addressed?

Seasonal Guest Service Representatives often experience high volumes of customer interactions in a fast-paced environment, especially during peak seasons. Managing large crowds, handling diverse guest requests, and resolving issues efficiently can be challenging. Building strong communication skills, remaining adaptable, and staying organized are key to success. Team collaboration and support from supervisors also play an important role in addressing these challenges and ensuring a positive guest experience.

What is the difference between Seasonal Guest Service Representative vs Front Desk Agent?

AspectSeasonal Guest Service RepresentativeFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, seasonal tourism locationsHotels, motels, hospitality establishments
Employer & IndustryHospitality, tourism, seasonal businessesHospitality, travel, accommodation services
Search & Comparison IntentSeasonal roles, customer service, hospitality jobsHotel front desk, guest services, hospitality jobs

Both roles involve customer service in hospitality settings, often requiring similar credentials. Seasonal Guest Service Representatives typically work during peak seasons in resorts or tourist destinations, while Front Desk Agents serve year-round in hotels. The main difference lies in the seasonal nature of the former, catering to temporary staffing needs, whereas the latter is a more permanent position within the hotel industry.

What cities are hiring for Seasonal Guest Service Representative jobs?

Cities with the most Seasonal Guest Service Representative job openings:

What states have the most Seasonal Guest Service Representative jobs?

States with the most job openings for Seasonal Guest Service Representative jobs include:

Seasonal Guest Service Representative jobs near you

Seasonal Guest Service Representative

Marriott

Manhattan, NY

$14.75 - $18.25/hr

Full-time

Posted 3 days ago

New

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,189 frontline employees who took The Breakroom Quiz

55th of 108 rated hotels

Job description

POSITION SUMMARY

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
 
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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