You'll help streamline workflows, deliver actionable analytics, and ensure our customer service ... Knowledge of Omni-Channel, Macros, Agentforce and Einstein Bots * Familiarity with customer ...
You'll help streamline workflows, deliver actionable analytics, and ensure our customer service ... Knowledge of Omni-Channel, Macros, Agentforce and Einstein Bots * Familiarity with customer ...
CRM Administrator, Customer Experience (Seasonal)
New York, NY · On-site
$27 - $37/hr
You'll help streamline workflows, deliver actionable analytics, and ensure our customer service ... Knowledge of Omni-Channel, Macros, Agentforce and Einstein Bots * Familiarity with customer ...
CRM Administrator, Customer Experience (Seasonal)
New York, NY · On-site
$27 - $37/hr
You'll help streamline workflows, deliver actionable analytics, and ensure our customer service ... Knowledge of Omni-Channel, Macros, Agentforce and Einstein Bots * Familiarity with customer ...
Senior Salesforce Administrator
Cleveland, OH · Remote
$115K - $130K/yr
Collaborate to identify and implement AI-driven opportunities (e.g., Salesforce Einstein, Prompt ... Lead the effort for seasonal Salesforce releases by assisting with impact analysis, regression ...
New
Quick apply
Senior Salesforce Administrator
Cleveland, OH · Remote
$115K - $130K/yr
Collaborate to identify and implement AI-driven opportunities (e.g., Salesforce Einstein, Prompt ... Lead the effort for seasonal Salesforce releases by assisting with impact analysis, regression ...
New
Senior Salesforce Administrator
Orlando, FL · Remote
$115K - $130K/yr
Collaborate to identify and implement AI-driven opportunities (e.g., Salesforce Einstein, Prompt ... Lead the effort for seasonal Salesforce releases by assisting with impact analysis, regression ...
New
Quick apply
Senior Salesforce Administrator
Orlando, FL · Remote
$115K - $130K/yr
Collaborate to identify and implement AI-driven opportunities (e.g., Salesforce Einstein, Prompt ... Lead the effort for seasonal Salesforce releases by assisting with impact analysis, regression ...
New
Senior Salesforce Administrator
Arlington, VA · On-site +1
$115K - $130K/yr
Collaborate to identify and implement AI-driven opportunities (e.g., Salesforce Einstein, Prompt ... Lead the effort for seasonal Salesforce releases by assisting with impact analysis, regression ...
New
Senior Salesforce Administrator
Arlington, VA · On-site +1
$115K - $130K/yr
Collaborate to identify and implement AI-driven opportunities (e.g., Salesforce Einstein, Prompt ... Lead the effort for seasonal Salesforce releases by assisting with impact analysis, regression ...
New
Senior Salesforce Administrator
Nashville, TN · On-site
$115K - $130K/yr
Collaborate to identify and implement AI-driven opportunities (e.g., Salesforce Einstein, Prompt ... Lead the effort for seasonal Salesforce releases by assisting with impact analysis, regression ...
New
Senior Salesforce Administrator
Nashville, TN · On-site
$115K - $130K/yr
Collaborate to identify and implement AI-driven opportunities (e.g., Salesforce Einstein, Prompt ... Lead the effort for seasonal Salesforce releases by assisting with impact analysis, regression ...
New
Senior Salesforce Administrator
$115K - $130K/yr
Collaborate to identify and implement AI-driven opportunities (e.g., Salesforce Einstein, Prompt ... Lead the effort for seasonal Salesforce releases by assisting with impact analysis, regression ...
New
Senior Salesforce Administrator
$115K - $130K/yr
Collaborate to identify and implement AI-driven opportunities (e.g., Salesforce Einstein, Prompt ... Lead the effort for seasonal Salesforce releases by assisting with impact analysis, regression ...
New
Senior Salesforce Administrator
Nashville, TN · Remote
$115K - $130K/yr
Collaborate to identify and implement AI-driven opportunities (e.g., Salesforce Einstein, Prompt ... Lead the effort for seasonal Salesforce releases by assisting with impact analysis, regression ...
New
Quick apply
Senior Salesforce Administrator
Nashville, TN · Remote
$115K - $130K/yr
Collaborate to identify and implement AI-driven opportunities (e.g., Salesforce Einstein, Prompt ... Lead the effort for seasonal Salesforce releases by assisting with impact analysis, regression ...
New
Senior Salesforce Administrator
Holmdel, NJ · Remote
$115K - $130K/yr
Collaborate to identify and implement AI-driven opportunities (e.g., Salesforce Einstein, Prompt ... Lead the effort for seasonal Salesforce releases by assisting with impact analysis, regression ...
New
Quick apply
Senior Salesforce Administrator
Holmdel, NJ · Remote
$115K - $130K/yr
Collaborate to identify and implement AI-driven opportunities (e.g., Salesforce Einstein, Prompt ... Lead the effort for seasonal Salesforce releases by assisting with impact analysis, regression ...
New
Senior Salesforce Administrator
$115K - $130K/yr
Collaborate to identify and implement AI-driven opportunities (e.g., Salesforce Einstein, Prompt ... Lead the effort for seasonal Salesforce releases by assisting with impact analysis, regression ...
New
Senior Salesforce Administrator
$115K - $130K/yr
Collaborate to identify and implement AI-driven opportunities (e.g., Salesforce Einstein, Prompt ... Lead the effort for seasonal Salesforce releases by assisting with impact analysis, regression ...
New
Senior Salesforce Administrator
$115K - $130K/yr
Collaborate to identify and implement AI-driven opportunities (e.g., Salesforce Einstein, Prompt ... Lead the effort for seasonal Salesforce releases by assisting with impact analysis, regression ...
New
Senior Salesforce Administrator
$115K - $130K/yr
Collaborate to identify and implement AI-driven opportunities (e.g., Salesforce Einstein, Prompt ... Lead the effort for seasonal Salesforce releases by assisting with impact analysis, regression ...
New
Senior Salesforce Administrator
Charlotte, NC · Remote
$115K - $130K/yr
Collaborate to identify and implement AI-driven opportunities (e.g., Salesforce Einstein, Prompt ... Lead the effort for seasonal Salesforce releases by assisting with impact analysis, regression ...
New
Quick apply
Senior Salesforce Administrator
Charlotte, NC · Remote
$115K - $130K/yr
Collaborate to identify and implement AI-driven opportunities (e.g., Salesforce Einstein, Prompt ... Lead the effort for seasonal Salesforce releases by assisting with impact analysis, regression ...
New
Senior Salesforce Administrator
Atlanta, GA · Remote
$115K - $130K/yr
Collaborate to identify and implement AI-driven opportunities (e.g., Salesforce Einstein, Prompt ... Lead the effort for seasonal Salesforce releases by assisting with impact analysis, regression ...
New
Quick apply
Senior Salesforce Administrator
Atlanta, GA · Remote
$115K - $130K/yr
Collaborate to identify and implement AI-driven opportunities (e.g., Salesforce Einstein, Prompt ... Lead the effort for seasonal Salesforce releases by assisting with impact analysis, regression ...
New
Senior Salesforce Administrator
$115K - $130K/yr
Collaborate to identify and implement AI-driven opportunities (e.g., Salesforce Einstein, Prompt ... Lead the effort for seasonal Salesforce releases by assisting with impact analysis, regression ...
New
Senior Salesforce Administrator
$115K - $130K/yr
Collaborate to identify and implement AI-driven opportunities (e.g., Salesforce Einstein, Prompt ... Lead the effort for seasonal Salesforce releases by assisting with impact analysis, regression ...
New
Senior Salesforce Administrator
Philadelphia, PA · Remote
$115K - $130K/yr
Collaborate to identify and implement AI-driven opportunities (e.g., Salesforce Einstein, Prompt ... Lead the effort for seasonal Salesforce releases by assisting with impact analysis, regression ...
New
Quick apply
Senior Salesforce Administrator
Philadelphia, PA · Remote
$115K - $130K/yr
Collaborate to identify and implement AI-driven opportunities (e.g., Salesforce Einstein, Prompt ... Lead the effort for seasonal Salesforce releases by assisting with impact analysis, regression ...
New
Senior Salesforce Administrator
Cleveland, OH · On-site
$115K - $130K/yr
Collaborate to identify and implement AI-driven opportunities (e.g., Salesforce Einstein, Prompt ... Lead the effort for seasonal Salesforce releases by assisting with impact analysis, regression ...
New
Senior Salesforce Administrator
Cleveland, OH · On-site
$115K - $130K/yr
Collaborate to identify and implement AI-driven opportunities (e.g., Salesforce Einstein, Prompt ... Lead the effort for seasonal Salesforce releases by assisting with impact analysis, regression ...
New
Senior Salesforce Administrator
Arlington, VA · Remote
$115K - $130K/yr
Collaborate to identify and implement AI-driven opportunities (e.g., Salesforce Einstein, Prompt ... Lead the effort for seasonal Salesforce releases by assisting with impact analysis, regression ...
New
Quick apply
Senior Salesforce Administrator
Arlington, VA · Remote
$115K - $130K/yr
Collaborate to identify and implement AI-driven opportunities (e.g., Salesforce Einstein, Prompt ... Lead the effort for seasonal Salesforce releases by assisting with impact analysis, regression ...
New
Senior Salesforce Administrator
Atlanta, GA · On-site
$115K - $130K/yr
Collaborate to identify and implement AI-driven opportunities (e.g., Salesforce Einstein, Prompt ... Lead the effort for seasonal Salesforce releases by assisting with impact analysis, regression ...
New
Senior Salesforce Administrator
Atlanta, GA · On-site
$115K - $130K/yr
Collaborate to identify and implement AI-driven opportunities (e.g., Salesforce Einstein, Prompt ... Lead the effort for seasonal Salesforce releases by assisting with impact analysis, regression ...
New
Senior Salesforce Administrator
$115K - $130K/yr
Collaborate to identify and implement AI-driven opportunities (e.g., Salesforce Einstein, Prompt ... Lead the effort for seasonal Salesforce releases by assisting with impact analysis, regression ...
New
Senior Salesforce Administrator
$115K - $130K/yr
Collaborate to identify and implement AI-driven opportunities (e.g., Salesforce Einstein, Prompt ... Lead the effort for seasonal Salesforce releases by assisting with impact analysis, regression ...
New
Senior Salesforce Administrator
$141K - $203K/yr
... rollout of seasonal releases and new platform capabilities. * Monitor platform health and ... You'll evaluate and pilot Salesforce's native AI capabilities (Einstein, Agentforce) as part of the ...
Senior Salesforce Administrator
$141K - $203K/yr
... rollout of seasonal releases and new platform capabilities. * Monitor platform health and ... You'll evaluate and pilot Salesforce's native AI capabilities (Einstein, Agentforce) as part of the ...
Seasonal Einstein Analytics information
See salary details
$11.06 - $11.93
3% of jobs
$11.93 - $12.81
7% of jobs
$12.81 - $13.68
9% of jobs
$14 is the 25th percentile. Wages below this are outliers.
$13.68 - $14.55
14% of jobs
The median wage is $15.40 / hr.
$14.55 - $15.43
17% of jobs
$15.43 - $16.30
14% of jobs
$16.86 is the 75th percentile. Wages above this are outliers.
$16.30 - $17.18
17% of jobs
$17.18 - $18.05
11% of jobs
$18.05 - $18.92
4% of jobs
$18.92 - $19.80
2% of jobs
$19.80 - $20.67
2% of jobs
$11
$15
$20
How much do seasonal einstein analytics jobs pay per hour?
$27 - $37/hr
Other
Posted 21 days ago
Job description
We're hiring a Part-Time CRM & CX Tools Administrator to support platforms like Salesforce Service Cloud and Zoom Contact Center (ZCC). You'll help streamline workflows, deliver actionable analytics, and ensure our customer service team has the tools they need to provide fast, consistent, high-quality support.
Responsibilities
- Serve as the Salesforce Service Cloud and ZCC subject matter expert
- Configure and maintain case management workflows, queues, escalation rules, and KPI'sÂ
- Manage users, roles, profiles, permissions, and security settings
- Build and optimize reports and dashboards to monitor agent performance, case volume, and key KPIs
- Provide real-time troubleshooting and support
- Maintain data integrity and perform routine audits and clean-up
- Train new and existing team members on Salesforce and ZCC functionality and best practices
- Collaborate with IT and operations teams to identify system enhancements and automation opportunities
- Stay current on Salesforce Service Cloud and ZCC updates and recommend improvements
 Qualifications & Skills
- 1-2 years of experience as a Systems Administrator, strong plus on Service Cloud and Zoom Contact Center
- Salesforce Administrator certification required; Service Cloud Consultant certification preferred
- Solid understanding of contact center processes and KPIs
- Experience configuring case routing, email-to-case, live agent/chat, and knowledge base
- Experience building public facing support sites within Salesforce a plus
- Ability to create effective reports and dashboards that support decision-making
- Strong analytical and communication skills
- Comfortable working in a fast-paced, customer-first environment
- Must be available to work on-site in NYC during designated hours
- Experience with API integrations and telephony tools (e.g., Amazon Connect, Five9, Genesys, ZCC)
- Knowledge of Omni-Channel, Macros, Agentforce and Einstein Bots
- Familiarity with customer feedback tools, CSAT, or QA workflows
Pay Range: $27.00 - $37.00 per hourÂ
About Major League Baseball
Sourced by ZipRecruiter
Industry
Spectator sports
Company size
201 - 500 Employees
Headquarters location
New York, NY, US
Year founded
1903