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Seasonal Customer Service Representative Jobs in Rosedale, MD

dbi

Seasonal Customer Service Representative

Baltimore, MD · On-site

$14 - $18/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

High's

Customer Service Representative

Odenton, MD · On-site

$18 - $24.50/hr

Customer Service Representative Store 48 - Odenton, MD 21113 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

High's

Customer Service Representative

Baltimore, MD · On-site

$16 - $21.50/hr

Customer Service Representative Store 131 - Baltimore, MD 21212 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

High's

Customer Service Representative

Jarrettsville, MD · On-site

$15.50 - $21.25/hr

Customer Service Representative Hot Job Store 130 - Madonna, MD 21161 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

High's

Customer Service Representative

Owings Mills, MD · On-site

$15.25 - $20.75/hr

Customer Service Representative Hot Job Store 82 - Owings Mills, MD 21117 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category ...

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Seasonal Customer Service Representative information

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How much do seasonal customer service representative jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for seasonal customer service representative in Rosedale, MD is $15.21, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $16.59 per hour, depending on experience, location, and employer.

What is a seasonal customer service representative?

Seasonal customer service representatives are temporary employees hired by companies to handle increased customer inquiries and support needs during busy periods, such as holidays or peak shopping seasons. They assist customers via phone, email, chat, or in-person, helping resolve issues, answer questions, and ensure a positive customer experience. These positions often require excellent communication skills, patience, and the ability to quickly learn about the company's products or services. Seasonal roles can be a great way to gain customer service experience and may sometimes lead to permanent employment opportunities.

What are the key skills and qualifications needed to thrive as a seasonal customer service representative?

To thrive as a Seasonal Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, point-of-sale (POS) software, and phone/email support tools is typically required. Patience, adaptability, and a positive attitude help individuals excel during busy periods and high-stress situations. These skills and qualities ensure customers receive efficient, friendly service, which is crucial for maintaining brand reputation during peak seasons.

How do seasonal customer service representatives typically manage high call volumes during peak periods?

Seasonal Customer Service Representatives often experience increased call volumes during busy times, such as holidays or promotional events. To manage these spikes, they use structured scripts, prioritize urgent inquiries, and rely on teamwork to ensure efficient coverage. Training and support from supervisors are usually provided to help new team members adapt quickly. Flexibility and strong multitasking skills are key to maintaining high-quality service under pressure.

What is the difference between Seasonal Customer Service Representative vs Customer Support Specialist?

AspectSeasonal Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; basic customer service skillsHigh school diploma; may require additional certifications in customer service or communication
Work EnvironmentRetail stores, call centers, or online platforms during peak seasonsCall centers, online support, or corporate offices year-round or as needed
Employer & Industry UsageRetail, e-commerce, hospitality during busy seasonsTechnology, finance, retail, and service industries
Search & Comparison IntentTemporary, seasonal roles with customer service focusOngoing or specialized customer support roles

While both roles involve assisting customers, Seasonal Customer Service Representatives work temporarily during peak seasons, often in retail or e-commerce, whereas Customer Support Specialists provide ongoing support, often in technical or specialized fields. The main difference lies in the duration and scope of employment.

What are the most commonly searched types of Customer Service Representative jobs in Rosedale, MD?

The most popular types of Customer Service Representative jobs in Rosedale, MD are:

What job categories do people searching Seasonal Customer Service Representative jobs in Rosedale, MD look for?

The top searched job categories for Seasonal Customer Service Representative jobs in Rosedale, MD are:

What cities near Rosedale, MD are hiring for Seasonal Customer Service Representative jobs?

Cities near Rosedale, MD with the most Seasonal Customer Service Representative job openings:

Seasonal Customer Service Representative jobs near you
Infographic showing various Seasonal Customer Service Representative job openings in Rosedale, MD as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $31,639 per year, or $15.2 per hour.

Seasonal Customer Service Representative

dbi

Baltimore, MD • On-site

$14 - $18/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience.

Essential Job Functions:

  • Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict.
  • Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
  • Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs.
  • Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service.
  • Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
  • Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
  • Promote all alteration services and personalization options.
  • Maintain store-standards to support a flawless shopping experience.
  • Maintain a high standard of dress to meet the Dress Code policy.
  • Respond promptly to all customer questions providing product and service information.
  • Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty.
  • Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise.
  • Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated.
  • Assist with all sales promotions and visual updates.
  • Other duties as assigned.

Physical Demands:

  • While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers . The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time.

Education & Credentials:

  • High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.

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