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Seasonal Client Service Representative Jobs in Michigan

Tiffany & Co.

$23 - $24/hr

The Seasonal Client Advisor is responsible for delivering luxury best-in-class client experiences and sales across multiple contact channels by listening to each client's personal needs and ...

New

NVA

Client Services Representative

Belmont, MI · On-site

$14 - $19.25/hr

Client Service Representative (CSR) Great Lakes Hospital for Animals Belmont, Michigan Great Lakes Hospital for Animals is growing, and we are excited to expand our footprint in the community. We are ...

Integrityfex

Client Services Representative

Troy, MI · Remote

$15.25 - $20.50/hr

Client Services Representative **Remote Opportunity** Integrity FEX is growing and seeking Client ... Deliver professional customer service before and after enrollment. * Continue learning through ...

New

Integrityfex

Client Services Representative

Marquette, MI · Remote

$15.50 - $21/hr

Client Services Representative **Remote Opportunity** Integrity FEX is growing and seeking Client ... Deliver professional customer service before and after enrollment. * Continue learning through ...

Eurofins

Client Services Representative

Portage, MI · On-site

$15 - $20.50/hr

Consider joining Eurofins as a Client Service Representative. * Serve as the primary communication link between the client and laboratory operations * Answer emails and phone calls from client ...

NVA

Customer Service Representative

Canton, MI · On-site

$15 - $16.50/hr

Core Competencies • • Client service orientation. • • Effective communication skills. • ... representative for recruiting-related communication - All job opportunities and applications are ...

Amerivet

Customer Service Representative

Clinton, MI

$15.75 - $21.50/hr

Position Overview Great Lakes Animal Hospital is seeking a friendly, organized, and service-driven Client Service Representative (CSR) to join our team. As the first and last point of contact for our ...

New

Trinity Health

SJSEMI_Patient Service Rep_R01372

Ann Arbor, MI · On-site

$17 - $21.75/hr

Patient Service Rep Location: Trinity Health Ann Arbor, Warde Medical Lab Status: Part Time 20 ... Respond to client inquiries, research test information, assist with transmitting reportable results ...

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Employee Benefits Client Service Representative

Wilshire Benefits Group, Inc.

Troy, MI • On-site

$15.25 - $20.75/hr

Full-time

Medical, Life

Re-posted yesterday

Job description

Job Type
Full-time
Description
Wilshire Benefits Group is actively seeking a dynamic professional who is ready to play a vital role in enhancing employee satisfaction and well-being as an Employee Benefits Client Service Representative.
In this fast-paced role, you'll handle everything from processing enrollments and managing eligibility with insurance carriers to fielding inquiries resolving issues as a dedicated employee benefit advocate. Bring your friendly attitude, positive energy, and problem-solving abilities, and let's create incredible client experiences together!
Your role will involve wearing many hats, including:
  • Manage Employee Benefit Enrollments: Accurately process new enrollments, changes, and terminations within required timelines.
  • Enrollment Verification & Follow-Up: Confirm enrollments are successfully transmitted to insurance carriers using multiple system platforms.
  • Employee Benefits Support: Respond to employee benefit questions during open enrollment and throughout the year, including ID card requests and coverage inquiries, with a standard turnaround of 24-48 hours.
  • Carrier & COBRA Coordination: Serve as a point of contact between employees, COBRA participants, and insurance carriers to resolve claims, eligibility, and service issues.
  • Inbox & Case Management: Monitor the benefits advocacy inbox, track requests, and document all actions accurately in internal systems.
  • Client Service Excellence: Provide professional, responsive, and solution-oriented support to both internal teams and external clients.
  • Open Enrollment Communications: Assist with the creation and distribution of clear, accurate employee communications, including Open Enrollment materials and benefit guides.

At Wilshire Benefits Group, we offer a robust and competitive benefits package and an award-winning work environment. We believe in celebrating your achievements, fostering a fun and inspirational work environment, and providing the support you need to shine. Ready to join the team and become a contributor to our intentionally-different approach? Apply now!
Requirements
Our ideal candidate will bring the following skills and abilities to the role:
  • Experience in Employee Benefits: At least 1 year of hands-on experience working with employee health insurance benefits or benefits administration.
  • Customer Service Excellence: Demonstrated commitment to providing high-quality, professional service to employees, clients, or plan participants.
  • Accuracy & Data Management: Strong data entry skills with a proven ability to work accurately with detailed, sensitive information.
  • Client Support Experience: Prior experience responding to employee or client inquiries via email or ticketing systems while meeting service-level expectations.
  • Organization & Follow-Through: Ability to consistently track requests, document actions in internal systems, and manage multiple priorities effectively.
  • Independent & Team-Based Work: Comfortable working independently while also collaborating with a team to meet varying client needs.
  • Written Communication Skills: Ability to create, edit, and proofread professional documents and communications.
  • Technology Proficiency: Proficient in Microsoft Word, Excel, and PowerPoint; experience with Adobe products preferred.
  • Onsite Availability: Willing and able to work onsite as required.
  • Education: Bachelor's degree preferred or equivalent relevant experience.
  • Licensing (Preferred): Active Life and Health insurance license is a plus.
  • Benefits Systems Experience (Preferred): Familiarity with Employee Navigator or similar benefits administration platforms strongly valued.
  • Design Tools (Nice to Have): Experience with Microsoft Publisher or similar desktop publishing is helpful but not required.

Apply