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Seasonal Client Service Representative Jobs in Delaware

The Jonus Group

Personal Lines CSR

Harrington, DE · On-site

$37K - $49K/yr

Personal Lines Customer Service Representative (CSR) Job Summary Seeking a dedicated and detail ... Maintain up-to-date client records, documenting all interactions and updates in the agency ...

Mr. Rooter

Customer Service Representative

Newark, DE · On-site

$15.75 - $21.25/hr

... client relationships and promoting services. You appreciate a great coach. At Mr. Rooter Plumbing ... representative to train on the knowledge and skills you'll need to perform. Once you are up to ...

Highmark Health

Senior Client Service Manager - DE

Wilmington, DE · On-site

$18.75 - $25.75/hr

Schedule and conduct periodic Client Service meetings as needed with group administrators * Assist in the preparation of benefit design analysis for specialized proposals and quotes. * Run financial ...

Posted today

Mister Sparky

Client Care Representative

Newark, DE · On-site

$17 - $20/hr

Opportunities for professional electricians and customer service professionals are now available across the country. JOB SUMMARY A Mister Sparky client care representative answers incoming client ...

Mister Sparky

Client Care Representative

Newark, DE · On-site

$17 - $20/hr

Opportunities for professional electricians and customer service professionals are now available across the country. JOB SUMMARY A Mister Sparky client care representative answers incoming client ...

CSC

Associate Client Order Coordinator

Wilmington, DE · On-site

You'll work directly with Client Service Representatives and vendors across the country. Particular services of this team includes researching and processing legal documents and conducting online ...

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Personal Lines CSR

The Jonus Group

Harrington, DE • On-site

$37K - $49K/yr

Other

Re-posted 18 days ago

Job description


Personal Lines Customer Service Representative (CSR)
Job Summary
Seeking a dedicated and detail-oriented Personal Lines Customer Service Representative (CSR) to serve as the primary point of contact for clients, delivering exceptional support with their personal insurance needs. This role requires effective communication skills and a focus on customer satisfaction to build long-lasting relationships.
Responsibilities
  • Deliver excellent customer support by addressing inquiries, resolving concerns, and processing personal insurance policy changes, including auto, homeowners, and other lines of personal insurance.
  • Assist clients in understanding their coverage and options, ensuring that they have adequate protection.
  • Handle new business requests, prepare quotes, process endorsements, and manage policy renewals with accuracy and efficiency.
  • Develop and maintain positive client relationships through proactive communication and follow-up.
  • Coordinate with insurance carriers on underwriting requests, endorsements, and claims support for clients.
  • Maintain up-to-date client records, documenting all interactions and updates in the agency management system.
  • Stay informed about industry trends, product offerings, and coverage enhancements to provide expert guidance to clients.
  • Contribute to a collaborative and supportive team environment.
  • Comply with regulatory and company standards, preserving confidentiality of client information.
Qualifications/Requirements
  • Experience in customer service, preferably in the insurance industry or a related field.
  • State Insurance License for personal lines or willingness to obtain one (licensing support may be provided).
  • Strong interpersonal, listening, and communication skills (both written and verbal).
  • Ability to analyze customer needs and recommend tailored insurance solutions.
  • Strong organizational skills with attention to detail and the ability to manage multiple priorities.
  • Proficiency with customer management systems, online insurance platforms, and Microsoft Office Suite.
  • Self-motivated, positive attitude, and a commitment to continuous learning and development.
  • Previous experience in an independent insurance agency or similar setting.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.
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About Jonus Group

Sourced by ZipRecruiter

The Jonus Group is a prestigious staffing agency located in Wayne, PA, the United States that specializes in the insurance industry. Since its inception, the Jonus Group has been committed to connecting skilled industry-specific candidates with leading insurance companies across the nation. The firm stands out for its broad-based experience in permanent, temporary and temp-to-hire staffing, proving its flexible approach to addressing diverse client needs. Foundational to the Jonus Group’s operations are its core values - excellence, integrity, and client focus. The firm's mission is to serve as a bridge between talent and opportunity, focusing on establishing mutually beneficial, long-lasting relationships between job seekers and employers. A key achievement of the Jonus Group has been its ability to position itself as a reliable go-to resource for staffing solutions in the insurance industry.

Industry

Insurance services

Company size

11 - 50 Employees

Headquarters location

Wayne, PA, US

Year founded

2012

Social media

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