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Seasonal Call Center Representative Jobs in Boca Raton, FL

Taylor

Call Center Representative

Pompano Beach, FL · On-site

$18/hr

The Call Center Representative is responsible for delivering highquality client support by responding to client inquiries via phone, chat, email, and Zendesk. This role serves as a key point of ...

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All JobsCall Center Representative JobsSeasonal Call Center Representative JobsSeasonal Call Center Representative Jobs in Boca Raton, FL

Seasonal Call Center Representative information

See Boca Raton, FL salary details

$10

$16

$23

How much do seasonal call center representative jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for seasonal call center representative in Boca Raton, FL is $17.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

What is a seasonal call center representative?

Seasonal Call Center Representatives are customer service professionals hired on a temporary basis, usually during peak periods such as holidays or special sales events. They assist customers over the phone, via email, or through chat by answering questions, resolving issues, and processing orders. Their primary goal is to ensure customer satisfaction and support businesses during times of increased demand. These roles often require strong communication skills, patience, and the ability to quickly learn company systems and procedures.

What are the key skills and qualifications needed to thrive as a seasonal call center representative?

To thrive as a Seasonal Call Center Representative, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is commonly required. Patience, active listening, and adaptability help representatives manage high call volumes and diverse customer needs effectively. These skills and qualities ensure efficient issue resolution, positive customer experiences, and support overall team performance during peak periods.

What are some common challenges faced by seasonal call center representatives, and how can they be managed?

Seasonal Call Center Representatives often experience high call volumes and tight deadlines, especially during peak seasons. Adapting quickly to new scripts, products, or services can be challenging, as training periods are typically short. Managing stress and maintaining a positive attitude when handling frustrated or upset customers is crucial. Building rapport with team members and seeking support from supervisors can help navigate these challenges effectively.

What is the difference between Seasonal Call Center Representative vs Customer Service Associate?

AspectSeasonal Call Center RepresentativeCustomer Service Associate
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often during peak seasonsRetail stores, call centers, or online support
Industry UsageCustomer support, sales, telemarketingCustomer support, retail, hospitality
Search & Comparison IntentUnderstanding seasonal roles in customer supportGeneral customer service roles

Seasonal Call Center Representatives primarily work during peak seasons in call centers, focusing on customer support or sales. Customer Service Associates work year-round in various settings like retail or online support. Both roles require similar credentials and training, but seasonal reps are temporary, while associates often have ongoing positions.

What are the most commonly searched types of Call Center Representative jobs in Boca Raton, FL?

The most popular types of Call Center Representative jobs in Boca Raton, FL are:

What are popular job titles related to Seasonal Call Center Representative jobs in Boca Raton, FL?

For Seasonal Call Center Representative jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Seasonal Call Center Representative jobs in Boca Raton, FL look for?

The top searched job categories for Seasonal Call Center Representative jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Seasonal Call Center Representative jobs?

Cities near Boca Raton, FL with the most Seasonal Call Center Representative job openings:

Seasonal Call Center Representative jobs near you

Call Center Representative

Napleton Corporate

West Palm Beach, FL • On-site

$35K - $70K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

1,000/week guaranteed - 1st Month Flexible Scheduling Options
Fantastic, fun, fast paced, diverse culture! Apply today!
The Ed Napleton Automotive Group is looking for our next Call Center Representative/Business Development Representative. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's new Call Center in Palm Beach Gardens, the BDC Representative is responsible for handling internet inquiries and phone leads (NO COLD CALLS,) to generate appointments for the dealership sales departments.
Take advantage of this rare opportunity to join one of the country's largest and most successful automotive dealership groups and Apply Today!
The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout eight states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.
What We Offer:
  • $1,000 per week minimum guaranteed in your first month
  • Opportunity to earn $35,000-$70,000 per year- hourly pay + performance-based commissions.
  • Hybrid schedules available for tenured employees
  • Fun, fast-paced diverse environment
  • Various shifts available with many flexible scheduling options
  • Family Owned and Operated - 90+ years in business!
  • Medical, Dental, and Vision Insurance
  • 401K and additional benefits
  • Paid Vacation and Sick Time
  • Paid Training
  • Discounts on products, services, and vehicles
  • Growth Opportunities
Job Responsibilities:
  • Handle incoming and outgoing phone calls and emails
  • Prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction
  • Answer customer internet inquires by both email and phone
  • Schedule sales appointments and reschedule no show customers
  • Contact customers based on current marketing incentives
  • Follow up with existing and potential customers to generate leads and close sales
  • Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
  • Follow up in a manner that results in the customer visiting the dealership
  • Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction
  • Other duties as assigned by management
Job Requirements:
  • Excellent computer skills required.
  • Knowledgeable to call center environment- NO COLD CALLS!
  • Automotive experience is helpful but not required.
  • Able to communicate persuasively with customers to set appointments.
  • Willingness to undergo a background check in accordance with local law/regulations
  • Bilingual a plus

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Napleton Automotive Group, Call Center Representative, Business Development Representative, BDC, Call Center, Call Center Rep, West Palm Beach, WPB

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