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Seasonal Amazon Customer Service Representative Jobs in Decatur, AL

U-Haul

Customer Service Representative

Huntsville, AL · On-site

$15.75 - $21.50/hr

Location: 4400 University Dr NW, Huntsville, Alabama 35816 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the

U-Haul

Customer Service Representative

Huntsville, AL · On-site

$15.75 - $21.50/hr

Location: 1903 Sparkman Dr NW, Huntsville, Alabama 35816 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the

U-Haul

Customer Service Representative

Huntsville, AL · On-site

$15.75 - $21.50/hr

Location: 4400 University Dr NW, Huntsville, Alabama 35816 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the

U-Haul

Customer Service Representative

Huntsville, AL · On-site

$15.75 - $21.50/hr

Location: 1903 Sparkman Dr NW, Huntsville, Alabama 35816 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the

Towerloan

Customer Service Representative

Madison, AL

$14.25 - $19.50/hr

We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here! At

Tower Loan

Customer Service Representative

Madison, AL · On-site

$14.25 - $19.50/hr

We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here! At

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All JobsAmazon Customer Service Representative JobsSeasonal Amazon Customer Service Representative JobsSeasonal Amazon Customer Service Representative Jobs in Decatur, AL

Seasonal Amazon Customer Service Representative information

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How much do seasonal amazon customer service representative jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for seasonal amazon customer service representative in Decatur, AL is $14.87, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $16.20 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Seasonal Amazon Customer Service Representative, and why are they important?

To thrive as a Seasonal Amazon Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with Amazon's customer service platforms, basic computer proficiency, and knowledge of CRM systems are typically required. Patience, adaptability, and a customer-focused attitude are essential soft skills that help you excel in addressing customer needs. These competencies are crucial for efficiently resolving inquiries, maintaining customer satisfaction, and supporting Amazon's high service standards during peak seasons.

What are some common challenges faced by Seasonal Amazon Customer Service Representatives, and how can they be managed effectively?

Seasonal Amazon Customer Service Representatives often encounter high call volumes and must quickly adapt to changing procedures, especially during peak shopping periods. Managing customer expectations and resolving diverse issues efficiently can be demanding, but structured training and robust support from team leads help ease the transition. Staying organized, utilizing available resources, and maintaining a positive attitude are key to handling fast-paced environments. Collaboration with experienced team members and supervisors also provides valuable guidance for tackling complex inquiries.

What is the difference between Seasonal Amazon Customer Service Representative vs Seasonal Retail Customer Service Associate?

AspectSeasonal Amazon Customer Service RepresentativeSeasonal Retail Customer Service Associate
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, remote or on-site, fast-pacedRetail stores, in-person, customer-facing
Industry UsageAmazon e-commerce and logisticsBrick-and-mortar retail stores
Search/Comparison IntentCustomer service roles in e-commerceCustomer service roles in retail stores

Both roles involve assisting customers, but the Seasonal Amazon Customer Service Representative primarily works in call centers or remotely for an e-commerce giant, while the Seasonal Retail Customer Service Associate works in physical retail stores. The skills and credentials are similar, but the work environment and industry focus differ.

What does a Seasonal Amazon Customer Service Representative do?

A Seasonal Amazon Customer Service Representative assists customers with their inquiries, issues, and orders during Amazon’s busiest periods, such as holidays or Prime Day. They typically handle customer communication via phone, chat, or email, resolving problems related to deliveries, returns, refunds, and product inquiries. This role requires strong communication skills, the ability to work in a fast-paced environment, and a customer-first mindset. Seasonal representatives are usually hired on a temporary basis to help manage increased demand, but may have opportunities for permanent roles based on performance.
What are the most commonly searched types of Amazon Customer Service Representative jobs in Decatur, AL? The most popular types of Amazon Customer Service Representative jobs in Decatur, AL are:
What are popular job titles related to Seasonal Amazon Customer Service Representative jobs in Decatur, AL? For Seasonal Amazon Customer Service Representative jobs in Decatur, AL, the most frequently searched job titles are:
What job categories do people searching Seasonal Amazon Customer Service Representative jobs in Decatur, AL look for? The top searched job categories for Seasonal Amazon Customer Service Representative jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Seasonal Amazon Customer Service Representative jobs? Cities near Decatur, AL with the most Seasonal Amazon Customer Service Representative job openings:
Seasonal Amazon Customer Service Representative jobs near you
Customer Service Representative

Customer Service Representative

SBM Management Services LP

Huntsville, AL • On-site

$16 - $17/hr

Full-time

Re-posted yesterday

SBM Management Services rating

5.6

Company rating: 5.6 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

172nd of 216 rated facilities management

Job description

Title:
Customer Service Representative
Job Description:
Job Overview
The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.
Roles & Responsibilities
To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
  • Perform janitorial duties
  • Perform all duties listed on the daily schedule
  • Operate motorized cleaning equipment
  • Maintain daily upkeep of assigned area
  • Report incidents and hazardous conditions to supervisor
  • Comply with safety rules, policies, and procedures
  • Perform work assignments in a team with other employees
  • Perform repetitive tasks
  • Maintain clean work area
  • Follow all protocols, company procedures, policies, and rules
  • Take direction and respond to supervision
  • Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
  • Fill in during staff shortage
  • Support shift lead in completing punch-list items
  • Use proper personal protective equipment
  • Present a professional appearance and conduct
  • Understand customer service and satisfaction
  • Understand reporting systems, and of the environment

Qualification
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/ or Experience: No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.
Certificates, Licenses, Registrations: May be required to have a valid driver's license. Completed all safety and task training certification. May be required to be forklift certified.
Knowledge, Skills, and Abilities:
Bilingual a plus
Ability to read and interpret instructions, procedures, manuals, and other documents
Strong verbal and written communication skills.
Knowledge of cleaning methods and equipment and willing to share with team.
Knowledge of the upkeep and care of the cleaning equipment.
Knowledge of cleaning compounds and chemicals, and their safe, efficient use.
Supervisory Responsibilities
This position has no supervisory responsibilities.
  • Physical Demands & Work Environment
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Shifts and Compensation
Monday-Friday 7:00am-3:30pm
$16.00-$17.00 per hour
Benefits:
SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:
www.sbmmanagement.com/careers Careers - SBM
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.

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